Key City Moving & Storage Review
Fact Checked by:
Positive Reviews
94%
across 48 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
115
founded 1911
FMCSA Status
Active
Satisfactory rating
Key City Moving & Storage is a 4.5/5-rated Iowa full-service mover, operating since 1911 (115 years in business). Key City Moving & Storage earns 94% positive reviews across 48 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 769 trucks. All ratings reflect moveBuddha's independent analysis.
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Key City Moving & Storage at a glance
- Track record: 115 years in business with 94% positive customer reviews across 48 verified reviews.
- Scale: 769 trucks operating across Iowa
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Highly recommended
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Key City Moving & Storage has been in business for 115 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Key City Moving & Storage has about 94% positive reviews across roughly 48 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Key City Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Key City Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Mike and his crew did a great job. Professional and on time. Used a huge semi. Nothing broke or scratched. Fairly priced to move us from Iowa to Wisconsin. I'd trust these guys again.
High praise for the whole crew. It was the easiest move I've ever had thanks to their professional team, careful packing and great communication.
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What do customers say about Key City Moving & Storage?
Across 48 verified customer reviews from multiple platforms, 94% are positive, 4% are negative, and 2% are neutral.
What customers like most about Key City Moving & Storage
- Professional and polite staff: Customers say the Key City Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Key City Moving & Storage's attention to detail.
- Efficient service: Many customers praise Key City Moving & Storage for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend Key City Moving & Storage to friends and family without hesitation.
- Quick moving process: The team at Key City Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Key City Moving & Storage
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Key City Moving & Storage left some customers feeling in the dark.
Positive Key City Moving & Storage Reviews
Mike and his crew did a great job. Professional and on time. Used a huge semi. Nothing broke or scratched. Fairly priced to move us from Iowa to Wisconsin. I'd trust these guys again.
Yelp
High praise for the whole crew. It was the easiest move I've ever had thanks to their professional team, careful packing and great communication.
If we could give 100 star review, we would. Key City has moved us twice, each time completed professionally, on schedule, without damage. Outstanding service with no “surprises.”
Negative Key City Moving & Storage Reviews
Yelp
Called about moving truck and storage. Person was annoyed, short, and unhelpful about storage. Website said climate controlled, but I was told to look elsewhere. Shocked at how poorly I was treated.
Yelp
Couldn't get them to come out or call for a quote. Spoke directly, but no follow-through. Not a great first impression.
Neutral Key City Moving & Storage Reviews
Is Key City Moving & Storage licensed & insured?
Yes. Key City Moving & Storage holds active FMCSA registration under the legal name MAYFLOWER TRANSIT LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 769 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/28/2026 |
| Safety rating | Satisfactory | 03/28/2026 |
| Fleet size | 769 power units | 03/28/2026 |
| FMCSA inspections | 0 total inspections | 03/28/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When moving within Iowa, make sure to hire a company that is licensed by the Iowa Department of Transportation. Each household goods mover in the state should have an Iowa Motor Carrier (IOWAMC) Number, which means they’ve met minimum insurance and highway safety requirements. You can verify Key City Moving & Storage's active status on the Iowa licensed movers database.
How moveBuddha rated Key City Moving & Storage
Key City Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Key City Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Key City Moving & Storage
Customers rave about Key City Moving & Storage's professionalism, careful handling of belongings, fast work, and friendly, polite staff. Feedback highlights efficient moves with recommendations from customers who appreciated quick, damage-free delivery and excellent communication. Negative input focuses on unhelpful phone interactions and lack of follow-up on quotes. With 48 reviews analyzed and nearly 94% expressing satisfaction, the company stands out for providing a stress-free and reliable moving experience, outperforming many competitors who often receive more mixed input. Only a small portion of input referenced unfriendly customer service, a rare concern based on the high number of positive responses.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Key City Moving & Storage cost?
Key City Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Key City Moving & Storage compare to other Dubuque movers?
Key City Moving & Storage ranks alongside the top full-service movers in Dubuque on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dubuque movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
94% | A+ | ||
|
4.36 |
87% | A+ | ||
4.0 |
93% | A+ | ||
|
3.88 |
100% | N/A | ||
|
4.48 |
94% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.36 |
85% | A+ | ||
|
4.34 |
84% | A+ | ||
|
4.34 |
96% | B- |
How Key City Moving & Storage's ratings compare to other Dubuque movers
Key City Moving & Storage's Yelp rating (4.3/5) is in line with the average across the 5 movers analyzed in Dubuque, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Key City Moving & Storage | 4.3/5 | -- |
| Dubuque movers | 4.3/5 | 5 movers |
| Iowa movers | 3.5/5 | 36 movers |
Final verdict: Key City Moving & Storage
Key City Moving & Storage earns a 4.5/5 moveBuddha score with 94% positive customer reviews across 48 verified reviews. With 115 years in business and 769 trucks operating across Iowa, Key City Moving & Storage is a solid option to consider for Iowa moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Key City Moving & Storage
Is Key City Moving & Storage a legitimate, licensed mover?
Yes. Key City Moving & Storage holds active FMCSA registration. The company operates 769 trucks. You can verify their licensing status on the Iowa state regulator database.
How does Key City Moving & Storage's review score compare to other Iowa movers?
Key City Moving & Storage earns 94% positive customer reviews across 48 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Key City Moving & Storage offer?
Key City Moving & Storage is a full-service mover operating in Iowa. The company operates 769 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Key City Moving & Storage require a deposit?
Deposit requirements for Key City Moving & Storage depend on the type and timing of your move. Most Iowa full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Key City Moving & Storage been in business?
Key City Moving & Storage has been in business for 115 years, founded in 1911. The company holds active FMCSA registration.
Is Key City Moving & Storage associated with a van line?
Yes. Key City Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Dubuque moving company?
To pick the best Dubuque mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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