Merchant Moving & Storage, LLC Review
Fact Checked by:
Positive Reviews
91%
across 173 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
81
founded 1945
FMCSA Status
Active
Merchant Moving & Storage, LLC is a 4.6/5-rated Idaho full-service mover, operating since 1945 (81 years in business). Merchant Moving & Storage, LLC earns 91% positive reviews across 173 verified customer reviews. The company holds active FMCSA registration and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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Merchant Moving & Storage, LLC at a glance
- Track record: 81 years in business with 91% positive customer reviews across 173 verified reviews.
- Scale: 15 trucks operating across Idaho
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Merchant Moving & Storage, LLC has been in business for 81 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Merchant Moving & Storage, LLC has about 91% positive reviews across roughly 173 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Merchant Moving & Storage, LLC, and Merchant Moving & Storage, LLC makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Merchant Moving & Storage, LLC emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They were extremely responsive and organized. Our movers Noah and Dustin were fantastic: professional, courteous, and did not stop working. They moved all our furniture quickly while being cautious. The price was great too!"
"Every step of the way was seamless. If I had any questions, they had the answers and promptly. The move out day was seamless as well as the move in day. Merchants was the best!"
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What do customers say about Merchant Moving & Storage, LLC?
Across 173 verified customer reviews from multiple platforms, 91% are positive, 7% are negative, and 2% are neutral.
What customers like most about Merchant Moving & Storage, LLC
- Professional and polite staff: Customers say the Merchant Moving & Storage, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Merchant Moving & Storage, LLC's attention to detail.
- Efficient service: Many customers praise Merchant Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Merchant Moving & Storage, LLC throughout the moving process.
- Quick moving process: The team at Merchant Moving & Storage, LLC often gets the job done faster than expected, saving clients time.
Most common complaints about Merchant Moving & Storage, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Merchant Moving & Storage, LLC were sometimes way off from what customers were ultimately billed.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Merchant Moving & Storage, LLC Reviews
"They were extremely responsive and organized. Our movers Noah and Dustin were fantastic: professional, courteous, and did not stop working. They moved all our furniture quickly while being cautious. The price was great too!"
Yelp
"Every step of the way was seamless. If I had any questions, they had the answers and promptly. The move out day was seamless as well as the move in day. Merchants was the best!"
Yelp
"Super efficient, careful, friendly, professional and respectful. They went above and beyond to meet every request. We even requested the same team members. They make the whole thing far less daunting."
Negative Merchant Moving & Storage, LLC Reviews
Yelp
"WATCH OUT! We just moved and had their 'Estimator' give us a bid. The bid was $1,260 but after the move we received a bill for $2,127.50. Deceptive practice."
"Our experience has been horrible. Several items missing, household goods arrived that had been taken apart and were left for us to try putting together. Several sentimental items were broken or scratched."
Yelp
"Move from Boise ID to Denver CO... Arrived 3 hours late. Extensive property damage: furniture broken, sofa dirty, two boxes lost, multiple artwork pieces damaged. Insurance claim took over 2 months to settle."
Neutral Merchant Moving & Storage, LLC Reviews
"Good pep"
Is Merchant Moving & Storage, LLC licensed & insured?
Yes. Merchant Moving & Storage, LLC holds active FMCSA registration under the legal name MERCHANTS MOVING & STORAGE LLC. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/29/2026 |
| Fleet size | 15 power units | 01/29/2026 |
| FMCSA inspections | 0 total inspections | 01/29/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In Idaho, in-state movers are regulated by and must register with the Idaho Transportation Department. In cases of unresolvable disputes with local movers, they may help. You can verify Merchant Moving & Storage, LLC's active status on the Idaho licensed movers database.
How moveBuddha rated Merchant Moving & Storage, LLC
Merchant Moving & Storage, LLC earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Merchant Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Merchant Moving & Storage, LLC
Standing out for professionalism and diligent care, Merchant Moving & Storage, LLC gathers glowing feedback from over nine out of ten reviewers. Clients highlight the team's polite attitude, careful handling of belongings, swift work, and proactive communication—qualities that consistently ease moving stress. Fast-moving crews, clear explanations, and prompt response times reinforce a reputation for reliability and efficiency. The office staff also receives recognition for seamless coordination and responsiveness. On the other hand, some customers have encountered issues such as damaged or missing items, inaccurate quotes, or unprofessional behaviors. A few also report property damage and difficulties resolving claims. While negative feedback is rare, these situations are taken seriously by the company. Compared to many movers, Merchant Moving & Storage inspires stronger trust in protecting property, especially through thoughtful touches and expert teams. Out of 173 reviews analyzed, 91% share positive experiences, setting Merchant apart as a leading choice for local and interstate moves.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Merchant Moving & Storage, LLC cost?
Merchant Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Idaho moving costs across all home sizes and service types, see our Idaho moving cost guide.
How does Merchant Moving & Storage, LLC compare to other Boise movers?
Merchant Moving & Storage, LLC ranks alongside the top full-service movers in Boise on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boise movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
96% | A+ | ||
|
4.6 |
91% | A+ | ||
|
4.5 |
90% | A | ||
|
4.48 |
98% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.48 |
92% | A+ | ||
|
4.42 |
95% | A+ | ||
|
4.3 |
95% | A+ | ||
|
4.38 |
99% | A+ | ||
4.14 |
97% | A+ |
How Merchant Moving & Storage, LLC's ratings compare to other Boise movers
Merchant Moving & Storage, LLC's Yelp rating (4.5/5) is in line with the average across the 11 movers analyzed in Boise, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Merchant Moving & Storage, LLC | 4.5/5 | -- |
| Boise movers | 4.1/5 | 11 movers |
| Idaho movers | 4.1/5 | 22 movers |
Final verdict: Merchant Moving & Storage, LLC
Merchant Moving & Storage, LLC earns a 4.6/5 moveBuddha score with 91% positive customer reviews across 173 verified reviews. With 81 years in business and 15 trucks operating across Idaho, Merchant Moving & Storage, LLC is a solid option to consider for Idaho moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Merchant Moving & Storage, LLC
Is Merchant Moving & Storage, LLC a legitimate, licensed mover?
Yes. Merchant Moving & Storage, LLC holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the Idaho state regulator database.
How does Merchant Moving & Storage, LLC's review score compare to other Idaho movers?
Merchant Moving & Storage, LLC earns 91% positive customer reviews across 173 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Merchant Moving & Storage, LLC offer?
Merchant Moving & Storage, LLC is a full-service mover operating in Idaho. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Merchant Moving & Storage, LLC require a deposit?
Deposit requirements for Merchant Moving & Storage, LLC depend on the type and timing of your move. Most Idaho full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Merchant Moving & Storage, LLC been in business?
Merchant Moving & Storage, LLC has been in business for 81 years, founded in 1945. The company holds active FMCSA registration.
Is Merchant Moving & Storage, LLC associated with a van line?
Yes. Merchant Moving & Storage, LLC is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Boise moving company?
To pick the best Boise mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare Merchant Moving & Storage, LLC's quote against other top Idaho movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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