Cross Town Moves Review
Fact Checked by:
Positive Reviews
95%
across 260 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
40
founded 1986
Cross Town Moves is a 4.4/5-rated Idaho full-service mover, operating since 1986 (40 years in business). Cross Town Moves earns 95% positive reviews across 260 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Cross Town Moves at a glance
- Track record: 40 years in business with 95% positive customer reviews across 260 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Cross Town Moves has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Cross Town Moves has about 95% positive reviews across roughly 260 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cross Town Moves.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Cross Town Moves emphasizes clear communication, careful handling.
Recent reviews
"My movers (Hayden, Dominque, and Mike) were great! They were on time, polite, and worked quickly and professionally to make my move easy. The charges were clear and straight forward."
"Absolutely the best moving company out there!!! Franklin was such a hard worker, and he worked fast! Also a really great guy. Marcos and Mauricio were top notch as well."
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What do customers say about Cross Town Moves?
Across 260 verified customer reviews from multiple platforms, 95% are positive, 5% are negative, and 0% are neutral.
What customers like most about Cross Town Moves
- Efficient service: Many customers praise Cross Town Moves for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Town Moves's attention to detail.
- Professional and polite staff: Customers say the Cross Town Moves's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Cross Town Moves often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Cross Town Moves.
Most common complaints about Cross Town Moves
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor packing quality: Subpar packing techniques by Cross Town Moves led to crushed boxes or damaged goods for some clients.
- Inaccurate estimates: Estimates from Cross Town Moves were sometimes way off from what customers were ultimately billed.
Positive Cross Town Moves Reviews
"My movers (Hayden, Dominque, and Mike) were great! They were on time, polite, and worked quickly and professionally to make my move easy. The charges were clear and straight forward."
"Absolutely the best moving company out there!!! Franklin was such a hard worker, and he worked fast! Also a really great guy. Marcos and Mauricio were top notch as well."
"We’ve used Cross Town Movers for years. Every crew has been outstanding. Everyone is courteous, attentive, and professional. The guys are always super careful with our belongings. Never broken or damaged anything! Exceptional service!!!"
Negative Cross Town Moves Reviews
"Our move was okay...it just seemed I paid so much when they were moving very slow. Seemed to slack off...One mover specifically seemed confrontational and his hygiene wasn't great. Just my experience."
"This last move...is by far the worst experience. They sent a 28 foot truck (not the semi I needed), worked slowly, stacked boxes so they fell and shattered some, and broke a pot. Customer service blamed us."
"Firstly, they didn't wrap anything, including my mattress. After moving, our mattress had torn fabric and stains. There were also black palm/fingerprint marks on our lighter furniture. A chair had a new chip. Would not recommend CTM."
How moveBuddha rated Cross Town Moves
Cross Town Moves earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cross Town Moves | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Cross Town Moves
Moving day becomes a breeze with Cross Town Moves, according to the vast majority of 260 customer feedback entries, with 95% rating the company positively. Clients regularly mention fast and efficient service, careful handling of possessions, professionalism, courtesy, and a friendly moving crew. Many appreciate stress-free scheduling and clear communication from booking to completion. The company stands out by taking extra care with furniture and homes, moving quickly without sacrificing attention to detail, and delivering service with a personable attitude. While most find rates fair and charges transparent, a handful of customers note issues like damaged items, occasional poor packing practices, or discrepancies between estimated and billed costs. A few report unsatisfactory resolutions to claims or missing items. Cross Town Moves receives more praise for their consistency, politeness, and reliability than most competitors, suggesting they are a top choice locally, especially for customers most worried about reliability and the safe transport of belongings.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cross Town Moves cost?
Cross Town Moves does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Idaho moving costs across all home sizes and service types, see our Idaho moving cost guide.
How does Cross Town Moves compare to other Boise movers?
Cross Town Moves ranks alongside the top full-service movers in Boise on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boise movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
96% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.5 |
90% | A | ||
|
4.48 |
98% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.48 |
92% | A+ | ||
|
4.4 |
95% | A+ | ||
|
4.3 |
95% | A+ | ||
|
4.38 |
99% | A+ | ||
4.14 |
97% | A+ |
How Cross Town Moves's ratings compare to other Boise movers
Cross Town Moves's Yelp rating (4.1/5) is in line with the average across the 11 movers analyzed in Boise, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Town Moves | 4.1/5 | -- |
| Boise movers | 4.1/5 | 11 movers |
| Idaho movers | 4.1/5 | 22 movers |
Final verdict: Cross Town Moves
Cross Town Moves earns a 4.4/5 moveBuddha score with 95% positive customer reviews across 260 verified reviews. With 40 years in business, Cross Town Moves is a solid option to consider for Idaho moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cross Town Moves
How does Cross Town Moves's review score compare to other Idaho movers?
Cross Town Moves earns 95% positive customer reviews across 260 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Cross Town Moves offer?
Cross Town Moves is a full-service mover operating in Idaho. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cross Town Moves require a deposit?
Deposit requirements for Cross Town Moves depend on the type and timing of your move. Most Idaho full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cross Town Moves been in business?
Cross Town Moves has been in business for 40 years, founded in 1986.
How do I choose the right Boise moving company?
To pick the best Boise mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Cross Town Moves?
Compare Cross Town Moves's quote against other top Idaho movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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