Cross Town Moves Review
Fact Checked by:
Positive Reviews
80%
across 152 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
27
founded 1999
Cross Town Moves is a 4.4/5-rated Oregon full-service mover, operating since 1999 (27 years in business). Cross Town Moves earns 80% positive reviews across 152 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
Ready to see what Cross Town Moves would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Cross Town Moves at a glance
- Track record: 27 years in business with 80% positive customer reviews across 152 verified reviews.
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Helpful movers
Affordable rates
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Cross Town Moves has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Cross Town Moves has about 80% positive reviews across roughly 152 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cross Town Moves.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Cross Town Moves emphasizes clear communication, careful handling.
Recent reviews
"Chance and Wyatt were great and moved us into our home quickly and efficiently. They were fun to chat with and made this stressful time a breeze."
"They handled all my furniture very carefully, put down mats in my house, and secured everything in their truck. They were awesome!"
DOT number
Address
Payment methods
State license
Phone
What do customers say about Cross Town Moves?
Across 152 verified customer reviews from multiple platforms, 80% are positive, 16% are negative, and 5% are neutral.
What customers like most about Cross Town Moves
- Efficient service: Many customers praise Cross Town Moves for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Town Moves's attention to detail.
- Professional and polite staff: Customers say the Cross Town Moves's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Affordable rates: Many reviewers found Cross Town Moves to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Cross Town Moves
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Inaccurate estimates: Estimates from Cross Town Moves were sometimes way off from what customers were ultimately billed.
Positive Cross Town Moves Reviews
Kimberly Tilly, Google
"Chance and Wyatt were great and moved us into our home quickly and efficiently. They were fun to chat with and made this stressful time a breeze."
Sher Castro, Google
"They handled all my furniture very carefully, put down mats in my house, and secured everything in their truck. They were awesome!"
Yelp
"Jared and David just did an unbelievable job for me. They moved me from my old office to my new office in less than three hours. They were great guys and very efficient movers."
Negative Cross Town Moves Reviews
Trish K., Google
"Everything arrived scratched, scuffed, beat up, filthy and, in some cases, completely destroyed. I wouldn’t recommend this company unless you’re shipping old tires."
Katrina Irwin, Google
"They stacked boxes on top of clearly labeled fragile boxes, then dumped them in my living room and den. I called twice with my concerns and they never bothered to respond."
Yelp
"Broken couch, check canceled, and a $30 fee charged to me. Months later, the check was replaced but no offer to cover my loss."
Neutral Cross Town Moves Reviews
Yelp
"They lost the power cord to my $5,000 Stickley recliner and also the one to my large flat screen TV. Also damaged my hardwood floor. They have promised to resolve to my satisfaction."
Yelp
"They met with us before the move, gave good instructions, but charged extra for extra trips and took weeks to pick up rented boxes. The move itself was careful."
Yelp
"The first three moves were 5 stars. This last one took 8+ hours instead of 4-5 hours. Movers were not efficient. I will not use Crosstown Movers again."
How moveBuddha rated Cross Town Moves
Cross Town Moves earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cross Town Moves | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Cross Town Moves
Moving with Cross Town Moves often feels seamless and stress-free, with more than 79% of 152 customer comments praising the company. Users frequently highlight efficient service, careful handling of belongings, and friendly yet professional crews. Movers respond quickly, keep items protected, and help with heavy or delicate pieces, making transitions easier for all. Affordable fees and fair estimates receive positive mentions, setting the company apart from pricier competitors. Less positive feedback centers on damaged items, complaints about how problems are addressed, and issues with inaccurate or unexpectedly high estimates. Some users report difficulties resolving claims, point out rushed or careless packing, or feel dissatisfied with follow-up. Nonetheless, the large majority indicates that Cross Town Moves delivers prompt, courteous, and careful service. Ratings suggest this company meets or exceeds the standards that many expect—though those needing absolutely flawless results might wish to double-check processes or clarify insurance and cost details before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cross Town Moves cost?
Cross Town Moves does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Oregon moving costs across all home sizes and service types, see our Oregon moving cost guide.
How does Cross Town Moves compare to other Eugene movers?
Cross Town Moves ranks alongside the top full-service movers in Eugene on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Eugene movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
98% | A+ | ||
|
4.5 |
93% | C+ | ||
|
4.4 |
80% | A+ | ||
|
4.34 |
79% | A+ | ||
|
4.58 |
76% | A+ | ||
|
4.48 |
89% | A | ||
4.12 |
99% | A+ |
How Cross Town Moves's ratings compare to other Eugene movers
Cross Town Moves's Yelp rating (3.5/5) is in line with the average across the 6 movers analyzed in Eugene, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Town Moves | 3.5/5 | -- |
| Eugene movers | 4.0/5 | 6 movers |
| Oregon movers | 3.9/5 | 36 movers |
Final verdict: Cross Town Moves
Cross Town Moves earns a 4.4/5 moveBuddha score with 80% positive customer reviews across 152 verified reviews. With 27 years in business, Cross Town Moves is a solid option to consider for Oregon moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cross Town Moves
How does Cross Town Moves's review score compare to other Oregon movers?
Cross Town Moves earns 80% positive customer reviews across 152 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Cross Town Moves offer?
Cross Town Moves is a full-service mover operating in Oregon. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cross Town Moves require a deposit?
Deposit requirements for Cross Town Moves depend on the type and timing of your move. Most Oregon full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cross Town Moves been in business?
Cross Town Moves has been in business for 27 years, founded in 1999.
How do I choose the right Eugene moving company?
To pick the best Eugene mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Cross Town Moves?
Compare Cross Town Moves's quote against other top Oregon movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Oregon moving resources
If Cross Town Moves isn't the right fit, explore other top-rated Oregon movers and popular Oregon moving routes below.
Oregon moving services
Popular Oregon moving routes
