Express Moving & Delivery Services review 2026 (Lexington, KY)
In business since 2011 · Updated
Express Moving & Delivery Services is a Lexington, KY mover ranked #5 of 5 Lexington movers and #21 of 75 in Kentucky with a 4.20/5 rating.
90% of Express Moving & Delivery Services' 170 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items.
Express Moving & Delivery Services has been in business since 2011. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Express Moving & Delivery Services measures up
Across 170 reviews, Express Moving & Delivery Services in Lexington, KY is rated 4.7/5 on Google (126 reviews) and 3.4/5 on Yelp (17 reviews), and has an A+ rating from the Better Business Bureau.
Express Moving & Delivery Services ranks #21 out of 75 movers in Kentucky with a moveBuddha Score of 4.20 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.20.
- Industry experience
- 4.7
- Customer service
- 4.1
- Website
- 4.0
- Review quality
- 3.8
- Brand
- 3.5
Google rating
Based on 126 reviews
Yelp rating
Based on 17 reviews
Better Business Bureau
Based on BBB profile
Is Express Moving & Delivery Services moveBuddha Certified?
Express Moving & Delivery Services is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Express Moving & Delivery Services hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Express Moving & Delivery Services?
Out of 170 verified reviews, 90% of customers left a positive review about Express Moving & Delivery Services in Lexington, KY. 8.2% of reviews are negative and 1.8% are neutral. Express Moving & Delivery Services has a 2% lower positive review percentage than the average Kentucky moving company (90% vs the Kentucky state average of 92%).
- Positive90%(153)
- Neutral1.8%(3)
- Negative8.2%(14)
Based on 170 reviews across Google, Yelp, and other review sites.
What customers like about Express Moving & Delivery Services
Affordable rates
Many reviewers found Express Moving & Delivery Services to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Express Moving & Delivery Services was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Express Moving & Delivery Services was often noted for responding to questions or concerns almost immediately
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Express Moving & Delivery Services's attention to detail.
Respectful of property
Customers appreciated how carefully Express Moving & Delivery Services's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“His prices for unloading were reasonable and the service was above expectations. Peter and his team handled our furniture with care and placed it where we requested, also taking care of our walls and doorways.”
Mimi FinkVerified ReviewerGoogle“They were more than willing to accommodate the next day service request (offered same day as well). I received quick quoting and thought the pricing was very fair for the two men to meet me on site.”
Tara KeenanVerified ReviewerGoogle“I have used 3 moving companies in Lexington in the last year. This company has by far been the best! They were professional and respectful of my property. They also had the best rates!”
GoogleVerified Reviewer “The team was professional, punctual, hardworking, and handled all of my belongings with great care. They worked efficiently while making sure everything arrived safely without any damage.”
Jeremiah _kingVerified ReviewerGoogle
What mixed reviewers say
“Did not use them we could not coordinate a good time. I will try again!”
Sylvia H ChaffeeVerified ReviewerGoogle“They charge less than $100 an hour, so I guess I can't be too picky. ... Next time I'll pay more to a company I know will be careful with my belongings.”
YelpVerified Reviewer “did' t go…”
GoogleVerified Reviewer
Most common complaints about Express Moving & Delivery Services
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Express Moving & Delivery Services.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“Some of my stuff is missing, my furniture is damaged and my walls are destroyed. They showed up an hour late after their 11-12 appointment.”
YelpVerified Reviewer “My fiancé booked Express Moving two weeks in advance to get us moved from Lexington to Harrodsburg, and we were initially very pleased at the friendliness and communication. However, they no-showed on the day of arrival.”
GoogleVerified Reviewer “First of all they were 3 hours late with no phone call. Took 3 calls before someone answered. Another hour to get started because they had to go get a bigger truck.”
GoogleVerified Reviewer “An hour and a half before they were scheduled to arrive, I got a phone call saying they needed to reschedule for the next morning. I took off from work the next day, and they never showed up.”
GoogleVerified Reviewer
Express Moving & Delivery Services
4.20Lexington, KYSince 2011
Save more than 30% on average by comparing movers before you book.
Express Moving & Delivery Services
4.20
Lexington, KY · Since 2011
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Express Moving & Delivery Services, then see how it compares with other top-rated movers in Lexington.
Compare prices side by side
See where Express Moving & Delivery Services lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Express Moving & Delivery Services offer?
Express Moving & Delivery Services takes on small moves and commercial moves, alongside packing and unpacking.
Services offered
Is Express Moving & Delivery Services licensed and insured?
moveBuddha holds no federal licensing record for Express Moving & Delivery Services in Lexington, KY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Express Moving & Delivery Services holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Express Moving & Delivery Services cost?
Express Moving & Delivery Services does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Kentucky, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Kentucky moving companies similar to Express Moving & Delivery Services typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Express Moving & Delivery Services offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Express Moving & Delivery Services accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Express Moving & Delivery Services compares with the top 4 Lexington movers
With a moveBuddha score of 4.20 out of 5, Express Moving & Delivery Services trails the four top-scoring movers in Lexington, 0.18 points behind From Here To There, LLC. Express Moving & Delivery Services's score rests on 170 reviews, fewer than any of the four. Where Express Moving & Delivery Services falls behind is industry experience, with the lowest industry experience score in the group.
The four highest-scoring local movers near Lexington, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Wildcat Moving LLCLexington | 4.64 | 4,014 | 4.9 | 2.9 | A+ |
| 2 | TWO MEN AND A TRUCKLexington | 4.52 | 1,138 | 4.6 | 2.0 | A- |
| 3 | Vincent Fister Inc.Lexington | 4.50 | 302 | 4.6 | 2.8 | A+ |
| 4 | From Here To There, LLCLexington | 4.38 | 588 | 4.9 | 5.0 | A+ |
| 5 | Express Moving & Delivery ServicesThis mover · ranks #5 | 4.20 | 170 | 4.7 | 3.4 | A+ |
How does Express Moving & Delivery Services compare to other Kentucky movers?
- moveBuddha score#21 of 75(better than average)
4.20vs 3.73 avg
Express Moving & Delivery Services scores 4.20, above the Kentucky average of 3.73, and ranks #21 of 75 Kentucky movers.
- Positive reviews#46 of 75(worse than average)
90%vs 92% avg
Express Moving & Delivery Services has 90% positive reviews, below the Kentucky average of 92%, and ranks #46 of 75 Kentucky movers.
- Negative reviews#44 of 75(worse than average)
8%vs 7% avg
Express Moving & Delivery Services has 8% negative reviews, above the Kentucky average of 7%, and ranks #44 of 75 Kentucky movers. A lower percentage is better.
- Reviews analyzed#29 of 75(worse than average)
170vs 502 avg
Express Moving & Delivery Services has 170 reviews analyzed, below the Kentucky average of 502, and ranks #29 of 75 Kentucky movers.
- Yelp rating#7 of 75(better than average)
3.4vs 2.8 avg
Express Moving & Delivery Services has a Yelp rating of 3.4, above the Kentucky average of 2.8, and ranks #7 of 75 Kentucky movers.
- BBB rating#5 of 75(better than average)
A+vs A avg
Express Moving & Delivery Services has a BBB rating of A+, above the Kentucky average of A, and ranks #5 of 75 Kentucky movers.
- Years in business#16 of 75(worse than average)
15 yearsvs 25 years avg
Express Moving & Delivery Services has been in business for 15 years, below the Kentucky average of 25 years, and ranks #16 of 75 Kentucky movers.
| Metric | This moverExpress Moving & Delivery Services | Kentucky avg | Kentucky rank | Difference |
|---|---|---|---|---|
| moveBuddha score#21 of 75 in Kentucky | 4.20 | 3.73 | #21 of 75 | +0.47(better than average) |
| Positive reviews#46 of 75 in Kentucky | 90% | 92% | #46 of 75 | −2 pts(worse than average) |
| Negative reviewsLower is better#44 of 75 in Kentucky | 8% | 7% | #44 of 75 | +1 pts(worse than average) |
| Reviews analyzed#29 of 75 in Kentucky | 170 | 502 | #29 of 75 | −332(worse than average) |
| Yelp ratingBased on only 17 reviews#7 of 75 in Kentucky | 3.4 | 2.8 | #7 of 75 | +0.6(better than average) |
| BBB rating#5 of 75 in Kentucky | A+ | A | #5 of 75 | +1 step(better than average) |
| Years in business#16 of 75 in Kentucky | 15 years | 25 years | #16 of 75 | −10(worse than average) |
Compared with 75 Kentucky movers with moveBuddha profiles. Rank #1 is the best in Kentucky.
Express Moving & Delivery Services
4.20Lexington, KYSince 2011
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Express Moving & Delivery Services, then see how it compares with other top-rated movers in Lexington.
Compare prices side by side
See where Express Moving & Delivery Services lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Express Moving & Delivery Services
4.20
Lexington, KY · Since 2011
Final verdict: Express Moving & Delivery Services
Express Moving & Delivery Services earns a 4.20/5 moveBuddha Score and ranks #5 among Lexington movers, with 90% positive feedback across 170 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2011, it has less history than the average Kentucky mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Kentucky moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Express Moving & Delivery Services
- Phone
- (859) 396-9866
- Website
- xpressmovingdelivery.com
Helpful Kentucky moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.