Express Moving & Delivery Services Review
Fact Checked by:
Positive Reviews
89%
across 131 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
15
founded 2011
Express Moving & Delivery Services is a 4.3/5-rated Kentucky full-service mover, operating since 2011 (15 years in business). Express Moving & Delivery Services earns 89% positive reviews across 131 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Express Moving & Delivery Services at a glance
- Track record: 15 years in business with 89% positive customer reviews across 131 verified reviews.
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Express Moving & Delivery Services has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Express Moving & Delivery Services has about 89% positive reviews across roughly 131 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Express Moving & Delivery Services.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Express Moving & Delivery Services emphasizes clear communication, careful handling.
Recent reviews
"They were very friendly, professional, efficient, and handled my items with care. They communicated mostly via text which was very convenient for me. I will definitely hire them for future moves and highly recommend!"
"Great communication and I was extremely impressed. Pete and his crew did it professionally and were extremely kind and caring for our property and getting it placed exactly how we wanted."
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What do customers say about Express Moving & Delivery Services?
Across 131 verified customer reviews from multiple platforms, 89% are positive, 10% are negative, and 2% are neutral.
What customers like most about Express Moving & Delivery Services
- Efficient service: Many customers praise Express Moving & Delivery Services for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Express Moving & Delivery Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Express Moving & Delivery Services's attention to detail.
- Quick moving process: The team at Express Moving & Delivery Services often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Express Moving & Delivery Services to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Express Moving & Delivery Services
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Express Moving & Delivery Services Reviews
"They were very friendly, professional, efficient, and handled my items with care. They communicated mostly via text which was very convenient for me. I will definitely hire them for future moves and highly recommend!"
"Great communication and I was extremely impressed. Pete and his crew did it professionally and were extremely kind and caring for our property and getting it placed exactly how we wanted."
Yelp
"Express Moving did a business moving job for me that was very short notice... Peter and his crew executed this job smoothly and delivered with no damage or problems!"
Negative Express Moving & Delivery Services Reviews
Yelp
"Some of my stuff is missing. Walls and furniture horribly damaged. The main guy sat in the car and drank alcohol for sure. They took 100 cigarette breaks."
Yelp
"Lost couple things too. Moving is frustrated enough, and they made it worse.. those ads make them look like a big company but is actually handled by one guy the whole time."
Yelp
"Had a terrible experience...They could not get either of my qn beds up the stairs, granted it was difficult. But my bf and his one friend got them both up...My power tools came up missing during the move, and Peters response was 'I do not use those guys anymore or talk to them'."
Neutral Express Moving & Delivery Services Reviews
Yelp
"I just moved into an apartment that's never been lived in before. Charged less than $100 an hour. In their haste messed up the door and desk. The discount wasn't worth it."
"did' t go"
How moveBuddha rated Express Moving & Delivery Services
Express Moving & Delivery Services earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Express Moving & Delivery Services | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Express Moving & Delivery Services
Great moves get noticed—Express Moving & Delivery Services receives enthusiastic feedback from 131 customers, with nearly 89% praising their efficiency, professionalism, careful handling, fast work, and attractive prices. Many mention friendly staff who communicate well and keep the moving process smooth, even with heavy or complex jobs. Customers consistently describe the service as fast, affordable, and considerate of property. A small portion of feedback indicates problems such as missing or damaged items, property mishandling, and occasional delays or missed appointments. Some customers report frustrating experiences with lost belongings or last-minute scheduling issues. Positive experiences far outweigh complaints, setting this company apart from competitors. While most users highlight efficient, courteous moves and transparent pricing, those needing absolute peace of mind with valuable or delicate items might seek extra assurances. The company’s overwhelmingly strong reputation for service and value places it among the area’s most highly recommended moving providers.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Express Moving & Delivery Services cost?
Express Moving & Delivery Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Kentucky moving costs across all home sizes and service types, see our Kentucky moving cost guide.
How does Express Moving & Delivery Services compare to other Lexington movers?
Express Moving & Delivery Services ranks alongside the top full-service movers in Lexington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lexington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
86% | A- | ||
|
4.62 |
85% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.3 |
89% | A+ | ||
|
4.28 |
94% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
84% | A+ | ||
|
4.58 |
94% | A+ |
How Express Moving & Delivery Services's ratings compare to other Lexington movers
Express Moving & Delivery Services's Yelp rating (3.6/5) is in line with the average across the 7 movers analyzed in Lexington, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Express Moving & Delivery Services | 3.6/5 | -- |
| Lexington movers | 3.1/5 | 7 movers |
| Kentucky movers | 2.7/5 | 27 movers |
Final verdict: Express Moving & Delivery Services
Express Moving & Delivery Services earns a 4.3/5 moveBuddha score with 89% positive customer reviews across 131 verified reviews. With 15 years in business, Express Moving & Delivery Services is a solid option to consider for Kentucky moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Express Moving & Delivery Services
How does Express Moving & Delivery Services's review score compare to other Kentucky movers?
Express Moving & Delivery Services earns 89% positive customer reviews across 131 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Express Moving & Delivery Services offer?
Express Moving & Delivery Services is a full-service mover operating in Kentucky. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Express Moving & Delivery Services require a deposit?
Deposit requirements for Express Moving & Delivery Services depend on the type and timing of your move. Most Kentucky full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Express Moving & Delivery Services been in business?
Express Moving & Delivery Services has been in business for 15 years, founded in 2011.
How do I choose the right Lexington moving company?
To pick the best Lexington mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Express Moving & Delivery Services?
Compare Express Moving & Delivery Services's quote against other top Kentucky movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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