Bates Moving & Storage Co Inc Review
Fact Checked by:
Positive Reviews
92%
across 52 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
55
founded 1971
FMCSA Status
Active
Bates Moving & Storage Co Inc is a 4.4/5-rated Maryland full-service mover, operating since 1971 (55 years in business). Bates Moving & Storage Co Inc earns 92% positive reviews across 52 verified customer reviews. The company holds active FMCSA registration and operates 13 trucks. All ratings reflect moveBuddha's independent analysis.
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Bates Moving & Storage Co Inc at a glance
- Track record: 55 years in business with 92% positive customer reviews across 52 verified reviews.
- Scale: 13 trucks operating across Maryland
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Bates Moving & Storage Co Inc has been in business for 55 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Bates Moving & Storage Co Inc has about 92% positive reviews across roughly 52 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Bates Moving & Storage Co Inc, and Bates Moving & Storage Co Inc makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Bates Moving & Storage Co Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"If I could give them a higher rating we would... 5 stars is not enough to express the quality, care and professional service provided by our moving team."
"They arrived exactly as promised and scheduled. Fantastic. Very polite, efficient hard workers. The best moving crew I have ever experienced."
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What do customers say about Bates Moving & Storage Co Inc?
Across 52 verified customer reviews from multiple platforms, 92% are positive, 8% are negative, and 0% are neutral.
What customers like most about Bates Moving & Storage Co Inc
- Professional and polite staff: Customers say the Bates Moving & Storage Co Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Bates Moving & Storage Co Inc for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Bates Moving & Storage Co Inc's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Bates Moving & Storage Co Inc throughout the moving process.
- Affordable rates: Many reviewers found Bates Moving & Storage Co Inc to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Bates Moving & Storage Co Inc
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Bates Moving & Storage Co Inc Reviews
"If I could give them a higher rating we would... 5 stars is not enough to express the quality, care and professional service provided by our moving team."
Yelp
"They arrived exactly as promised and scheduled. Fantastic. Very polite, efficient hard workers. The best moving crew I have ever experienced."
"The office kept us informed every step of the way and the movers were efficient and professional. They even made 2 stops to place things in her new apartment so we did not have to move them later."
Negative Bates Moving & Storage Co Inc Reviews
"They did so much damage to things we let them store it's ridiculous and they lost a lot of my things. Many of my DVDs disappeared and one was clearly marked Christmas DVDs."
"They were terrible I mean terrible all I can say is terrible. Oh my God do not ever use these people if you have to move."
"No boxes"
Is Bates Moving & Storage Co Inc licensed & insured?
Yes. Bates Moving & Storage Co Inc holds active FMCSA registration under the legal name BATES MOVING & STORAGE CO INC. They operate 13 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/23/2026 |
| Fleet size | 13 power units | 02/23/2026 |
| FMCSA inspections | 0 total inspections | 02/23/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Maryland, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Bates Moving & Storage Co Inc's active status on the Maryland licensed movers database.
How moveBuddha rated Bates Moving & Storage Co Inc
Bates Moving & Storage Co Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Bates Moving & Storage Co Inc | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Bates Moving & Storage Co Inc
Rave reviews spotlight Bates Moving & Storage Co Inc as a standout in the industry, with 92% of 52 feedback entries awarding top marks. Customers highlight their professional and courteous teams, quick service, careful item handling, clear communication, and competitive prices. Many describe experiences as the best they've had with a moving company, noting efficiency and respect for property. A small number of customers reported significant issues like lost or damaged items and criticized staff attitude on rare occasions. Compared to typical movers, Bates draws repeated praise for reliability, friendliness, and going above and beyond—even in challenging moves. Only 8% of the feedback flagged concerns, far lower than the industry average. Most people looking to relocate would find their performance exceptional.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Bates Moving & Storage Co Inc cost?
Bates Moving & Storage Co Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Bates Moving & Storage Co Inc compare to other Salisbury movers?
Bates Moving & Storage Co Inc ranks alongside the top full-service movers in Salisbury on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Salisbury movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
92% | A+ | ||
|
4.58 |
86% | A- | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
77% | A+ | ||
|
4.36 |
50% | A+ | ||
4.16 |
99% | N/A | ||
|
4.16 |
65% | A+ | ||
|
4.64 |
92% | A+ |
How Bates Moving & Storage Co Inc's ratings compare to other Salisbury movers
Bates Moving & Storage Co Inc's Yelp rating (4.6/5) is in line with the average across the 1 movers analyzed in Salisbury, which carry an average Yelp rating of 4.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Bates Moving & Storage Co Inc | 4.6/5 | -- |
| Salisbury movers | 4.6/5 | 1 movers |
| Maryland movers | 3.3/5 | 51 movers |
Final verdict: Bates Moving & Storage Co Inc
Bates Moving & Storage Co Inc earns a 4.4/5 moveBuddha score with 92% positive customer reviews across 52 verified reviews. With 55 years in business and 13 trucks operating across Maryland, Bates Moving & Storage Co Inc is a solid option to consider for Maryland moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Bates Moving & Storage Co Inc
Is Bates Moving & Storage Co Inc a legitimate, licensed mover?
Yes. Bates Moving & Storage Co Inc holds active FMCSA registration. The company operates 13 trucks. You can verify their licensing status on the Maryland state regulator database.
How does Bates Moving & Storage Co Inc's review score compare to other Maryland movers?
Bates Moving & Storage Co Inc earns 92% positive customer reviews across 52 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Bates Moving & Storage Co Inc offer?
Bates Moving & Storage Co Inc is a full-service mover operating in Maryland. The company operates 13 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Bates Moving & Storage Co Inc require a deposit?
Deposit requirements for Bates Moving & Storage Co Inc depend on the type and timing of your move. Most Maryland full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Bates Moving & Storage Co Inc been in business?
Bates Moving & Storage Co Inc has been in business for 55 years, founded in 1971. The company holds active FMCSA registration.
Is Bates Moving & Storage Co Inc associated with a van line?
Yes. Bates Moving & Storage Co Inc is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Salisbury moving company?
To pick the best Salisbury mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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