Sunrise Moving and Packing review 2026 (Maryland Heights, MO)

What do customers say about Sunrise Moving and Packing?

Out of 4,000 verified reviews, 98% of customers left a positive review about Sunrise Moving and Packing in Maryland Heights, MO. 1.7% of reviews are negative and 0.2% are neutral. Sunrise Moving and Packing has a 10% higher positive review percentage than the average Missouri moving company (98% vs the Missouri state average of 88%).

What customers like about Sunrise Moving and Packing

• Quick response times

  Customer support at Sunrise Moving and Packing was often noted for responding to questions or concerns almost immediately

• Quick moving process

  The team at Sunrise Moving and Packing often gets the job done faster than expected, saving clients time.

• Helpful movers

  Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

• Efficient service

  Many customers praise Sunrise Moving and Packing for completing moves smoothly and with minimal downtime.

• Friendly and approachable staff

  Many customers felt at ease working with the courteous and personable team at Sunrise Moving and Packing.

What positive reviewers say

• “They were very friendly and helpful! They came same day with a wonderful attitude. Wrapped the furniture and rebuilt what was taken apart.”

• “Great moving and packing job done in Kirkwood, Mo. Saved us when another moving company couldn’t do the job. Highly recommend this company, and they got the job done faster than quoted.”

• “If you’re looking for movers, these are your people! Jared and Von did a great job, were thoughtful and communicative, and Sunrise was on top of it all.”

• “Josh's team was phenomenal. They were very friendly, thorough, and very helpful. We would gladly have them back again.”

What mixed reviewers say

• “Great crew. Worked hard all day. Very nice professional guys. Edit: items were left inside the house, including six planters, and one mover used inappropriate language.”

• “Not a good moving company, but they weren’t the worst. A few items were damaged; everyone was very friendly, especially Jesse.”

• “The men were efficient and considerate, but they quit after nine hours, two items broke, and reimbursement requests received no callback.”

• “Mike, Marlin and Jaylin were professional and awesome to work with. Later, the bed was assembled incorrectly, and promised follow-up never happened.”

• “When we unpacked the truck, much of our fabric furniture was covered in black dirt from inside the truck. They reimbursed part of our payment to help cover cleaning costs.”

Most common complaints about Sunrise Moving and Packing

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

• Inaccurate estimates

  Estimates from Sunrise Moving and Packing were sometimes way off from what customers were ultimately billed.

What negative reviewers say

• “Movers were fairly inexperienced, they made several errors that resulted in dropped and damaged materials/furniture which were preventable through the use of proper moving equipment like dollys and straps.”

• “I had an estimate provided by Sunset after they came to my home and did an inventory. Their estimate was between $2,150 and $2,400. The day of the move, the final costs came in at $4,400.”

• “They repeatedly promised that a moving team would arrive, but each time they failed to show up. I rearranged my schedule multiple times and received little communication.”

• “Disappointed. They used twice the estimated hours, scratched walls and furniture, broke the washing machine and deep freezer, and no one returned my calls for three weeks.”