Arch Moving Review
Fact Checked by:
Positive Reviews
58%
across 76 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
22
founded 2004
FMCSA Status
Active
Arch Moving is a 4.7/5-rated Missouri full-service mover, operating since 2004 (22 years in business). Arch Moving earns 58% positive reviews across 76 verified customer reviews. The company holds active FMCSA registration and operates 14 trucks. All ratings reflect moveBuddha's independent analysis.
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Arch Moving at a glance
- Track record: 22 years in business with 58% positive customer reviews across 76 verified reviews.
- Scale: 14 trucks operating across Missouri
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arch Moving has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Arch Moving has about 58% positive reviews across roughly 76 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Arch Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Arch Moving emphasizes clear communication, careful handling.
Recent reviews
"The Arch moving crew was amazing!! They communicated any hiccups, were flexible, friendly, and took extreme care with my items. Even worked in the rain. Highly recommend!"
"Absolute best moving experience I have ever had. On time, speedy, and truly care about their work. Finished earlier than quoted. Careful with my stuff, handled challenges well."
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What do customers say about Arch Moving?
Across 76 verified customer reviews from multiple platforms, 58% are positive, 33% are negative, and 9% are neutral.
What customers like most about Arch Moving
- Efficient service: Many customers praise Arch Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Arch Moving's attention to detail.
- Professional and polite staff: Customers say the Arch Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Arch Moving often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Arch Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Lack of communication: Poor or inconsistent updates from Arch Moving left some customers feeling in the dark.
Positive Arch Moving Reviews
"The Arch moving crew was amazing!! They communicated any hiccups, were flexible, friendly, and took extreme care with my items. Even worked in the rain. Highly recommend!"
"Absolute best moving experience I have ever had. On time, speedy, and truly care about their work. Finished earlier than quoted. Careful with my stuff, handled challenges well."
"Fantastic movers at Arch Moving. They had a great attitude and moved so quickly. Everything was delicately handled and professional. None moved as efficiently as these two."
Negative Arch Moving Reviews
Yelp
"They broke a small glass window. The claims department said it's not covered per Missouri law, so they won't. Not the customer service I would expect at these prices."
Yelp
"Movers were inexperienced. Significant damage to hardwood floors, ceiling, and mattress. Had to finish the job myself. Compensation offered didn't cover actual repair costs."
Yelp
"Crew showed up 6 hours late, missing one member. Pressured for a big tip or threatened to redo bid. Move ended with broken items and a surprise invoice."
Neutral Arch Moving Reviews
Yelp
"My daughter hired them to move her out of my place. There was a scheduling mixup, but they made it right and she's fully satisfied."
Yelp
"They took a few more hours than expected when a mover left mid-move and damaged some doors and walls. Friendly, but not as careful as they should have been!"
Yelp
"Showed up on time, moving went well except for broken ceiling fan which they didn't acknowledge until I wrote a review. Poor customer service follow-up."
Is Arch Moving licensed & insured?
Yes. Arch Moving holds active FMCSA registration under the legal name ARCH MOVING LLC. They operate 14 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/09/2026 |
| Fleet size | 14 power units | 05/09/2026 |
| FMCSA inspections | 0 total inspections | 05/09/2026 |
Movers that provide local and intrastate relocation services in Missouri fall under the Missouri Department of Transportation (MoDOT). Every household goods mover operating in the state is required to have a MoDOT Number. You can verify Arch Moving's active status on the Missouri licensed movers database.
How moveBuddha rated Arch Moving
Arch Moving earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Arch Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Arch Moving
Customer input reveals Arch Moving stands out for efficient service, professional and polite staff, and careful handling—traits that rank it higher than many competitors. Out of 76 reviews analyzed, 58% were positive. Customers highlight quick moving, helpful movers, and care for belongings as main strengths. On the other hand, 33% of input cited problems, mainly damage to items, inexperienced movers, and lack of communication. Multiple customers experienced property or item damage, with some reports of lost items and unsatisfactory claims processes. Others found crews lacking experience or communication lacking, particularly from office staff. While many noted friendly, hardworking movers and fast, well-organized moves, negative feedback points to greater risk of damage or mishandling than top-rated moving companies. Those seeking value and efficiency often found the service met or exceeded expectations, yet those who value reliability and item safety should proceed with caution and discuss coverage and experience with the company before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Arch Moving cost?
Arch Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Missouri moving costs across all home sizes and service types, see our Missouri moving cost guide.
How does Arch Moving compare to other St. Louis movers?
Arch Moving ranks alongside the top full-service movers in St. Louis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top St. Louis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
58% | A+ | ||
|
4.66 |
82% | A+ | ||
|
4.58 |
76% | A+ | ||
|
4.56 |
53% | A | ||
|
4.44 |
82% | A+ | ||
|
4.48 |
85% | B+ | ||
|
4.56 |
85% | A+ | ||
|
4.48 |
84% | A+ | ||
|
4.42 |
90% | A+ | ||
|
4.42 |
95% | A+ |
How Arch Moving's ratings compare to other St. Louis movers
Arch Moving's Yelp rating (2.9/5) is in line with the average across the 13 movers analyzed in St. Louis, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arch Moving | 2.9/5 | -- |
| St. Louis movers | 3.2/5 | 13 movers |
| Missouri movers | 3.2/5 | 55 movers |
Final verdict: Arch Moving
Arch Moving earns a 4.7/5 moveBuddha score with 58% positive customer reviews across 76 verified reviews. With 22 years in business and 14 trucks operating across Missouri, Arch Moving is a solid option to consider for Missouri moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Arch Moving
Is Arch Moving a legitimate, licensed mover?
Yes. Arch Moving holds active FMCSA registration. The company operates 14 trucks. You can verify their licensing status on the Missouri state regulator database.
How does Arch Moving's review score compare to other Missouri movers?
Arch Moving earns 58% positive customer reviews across 76 verified customer reviews. Its composite moveBuddha score is 4.7/5.
Why is Arch Moving's Yelp rating lower than other sources?
Arch Moving's 2.9/5 Yelp rating across 74 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Arch Moving offer?
Arch Moving is a full-service mover operating in Missouri. The company operates 14 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Arch Moving require a deposit?
Deposit requirements for Arch Moving depend on the type and timing of your move. Most Missouri full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Arch Moving been in business?
Arch Moving has been in business for 22 years, founded in 2004. The company holds active FMCSA registration.
How do I choose the right St. Louis moving company?
To pick the best St. Louis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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