InterWest Moving and Storage Review
Fact Checked by:
Positive Reviews
92%
across 72 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
34
founded 1992
FMCSA Status
Active
Satisfactory rating
InterWest Moving and Storage is a 4.5/5-rated Montana full-service mover, operating since 1992 (34 years in business). InterWest Moving and Storage earns 92% positive reviews across 72 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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InterWest Moving and Storage at a glance
- Track record: 34 years in business with 92% positive customer reviews across 72 verified reviews.
- Scale: 2,731 trucks operating across Montana
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Helpful movers
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. InterWest Moving and Storage has been in business for 34 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. InterWest Moving and Storage has about 92% positive reviews across roughly 72 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from InterWest Moving and Storage. Discounts may be available for groups like AAA members.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. InterWest Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Every crew I've worked with has been professional, upbeat and willing to help at any level. Scheduling has been a breeze. Customer service is fantastic. Highly recommend."
"The moving team was exceptional from start to finish. Moved our huge pieces with a smile and took great care. Would recommend them completely!"
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What do customers say about InterWest Moving and Storage?
Across 72 verified customer reviews from multiple platforms, 92% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about InterWest Moving and Storage
- Professional and polite staff: Customers say the InterWest Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to InterWest Moving and Storage's attention to detail.
- Efficient service: Many customers praise InterWest Moving and Storage for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Good communication: Reviewers frequently mention clear, consistent updates from InterWest Moving and Storage throughout the moving process.
Most common complaints about InterWest Moving and Storage
- Lack of communication: Poor or inconsistent updates from InterWest Moving and Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from InterWest Moving and Storage.
Positive InterWest Moving and Storage Reviews
Yelp
"Every crew I've worked with has been professional, upbeat and willing to help at any level. Scheduling has been a breeze. Customer service is fantastic. Highly recommend."
Yelp
"The moving team was exceptional from start to finish. Moved our huge pieces with a smile and took great care. Would recommend them completely!"
Yelp
"Staff is friendly and courteous, as well as extremely careful and efficient! More affordable than others, too. I'll definitely be calling them in the future!"
Negative InterWest Moving and Storage Reviews
Yelp
"I have called daily and left messages trying to find out where nearly $8K of bathroom hardware and fixtures is located and no one will call me back. Bed delivered to wrong house. Terrible customer service."
"Never called to set up delivery for patio chairs. Had to pick them up myself. Warehouse was disorganized; failed to deliver my chairs. Staff were friendly but not well organized."
Is InterWest Moving and Storage licensed & insured?
Yes. InterWest Moving and Storage holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/11/2026 |
| Safety rating | Satisfactory | 05/11/2026 |
| Fleet size | 2,731 power units | 05/11/2026 |
| FMCSA inspections | 0 total inspections | 05/11/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In Montana, local and intrastate movers need to have a valid Public Service Commission (PSC) number issued by the Montana Department of Transportation (MDOT). You can verify InterWest Moving and Storage's active status on the Montana licensed movers database.
InterWest Moving and Storage locations
InterWest Moving and Storage has 2 locations:
- InterWest Moving and Storage (headquarters)
- Idaho Falls
How moveBuddha rated InterWest Moving and Storage
InterWest Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | InterWest Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of InterWest Moving and Storage
Customer feedback paints a strong picture: InterWest Moving and Storage sets the bar with 91.7% of input positive across 72 reviews, a rate few in the moving industry reach. Customers rave about the professional, polite staff, exceptional care for belongings, and quick, efficient service. Friendly movers, strong communication, and helpful attitudes stand out from the crowd. A handful of customers encountered issues with communication or delays, describing difficulty reaching staff or trouble with delivery timing. While these cases are rare, they highlight room for improvement as the bulk of clients receive reliable, courteous support and skilled handling of moves both big and small.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does InterWest Moving and Storage cost?
InterWest Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Montana moving costs across all home sizes and service types, see our Montana moving cost guide.
How does InterWest Moving and Storage compare to other Billings movers?
InterWest Moving and Storage ranks alongside the top full-service movers in Billings on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Billings movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
97% | A+ | ||
4.16 |
78% | A+ | ||
|
4.0 |
61% | N/A | ||
|
3.86 |
99% | N/A |
How InterWest Moving and Storage's ratings compare to other Billings movers
InterWest Moving and Storage's Yelp rating (3.3/5) is in line with the average across the 5 movers analyzed in Billings, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| InterWest Moving and Storage | 3.3/5 | -- |
| Billings movers | 3.5/5 | 5 movers |
| Montana movers | 3.3/5 | 11 movers |
Final verdict: InterWest Moving and Storage
InterWest Moving and Storage earns a 4.5/5 moveBuddha score with 92% positive customer reviews across 72 verified reviews. With 34 years in business and 2,731 trucks operating across Montana, InterWest Moving and Storage is a solid option to consider for Montana moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about InterWest Moving and Storage
Is InterWest Moving and Storage a legitimate, licensed mover?
Yes. InterWest Moving and Storage holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the Montana state regulator database.
How does InterWest Moving and Storage's review score compare to other Montana movers?
InterWest Moving and Storage earns 92% positive customer reviews across 72 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does InterWest Moving and Storage offer?
InterWest Moving and Storage is a full-service mover operating in Montana. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does InterWest Moving and Storage require a deposit?
Deposit requirements for InterWest Moving and Storage depend on the type and timing of your move. Most Montana full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has InterWest Moving and Storage been in business?
InterWest Moving and Storage has been in business for 34 years, founded in 1992. The company holds active FMCSA registration.
Is InterWest Moving and Storage associated with a van line?
Yes. InterWest Moving and Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Billings moving company?
To pick the best Billings mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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