City Transfer and Storage review 2026 (Winston-Salem, NC)
In business since 1908 · Updated
City Transfer and Storage is a Winston-Salem, NC mover ranked #4 of 6 Winston-Salem movers and #87 of 313 in North Carolina with a 4.22/5 rating.
68% of City Transfer and Storage's 25 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves damage to items.
City Transfer and Storage has been in business since 1908. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How City Transfer and Storage measures up
Across 25 reviews, City Transfer and Storage in Winston-Salem, NC is rated 4/5 on Google (15 reviews) and 1/5 on Yelp (1 review), and has an A+ rating from the Better Business Bureau.
City Transfer and Storage ranks #87 out of 313 movers in North Carolina with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Industry experience
- 4.7
- Brand
- 4.5
- Website
- 4.0
- Customer service
- 3.9
- Review quality
- 3.8
Google rating
Based on 15 reviews
Yelp rating
Based on 1 reviews
Better Business Bureau
Based on BBB profile
Is City Transfer and Storage moveBuddha Certified?
City Transfer and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. City Transfer and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about City Transfer and Storage?
Out of 25 verified reviews, 68% of customers left a positive review about City Transfer and Storage in Winston-Salem, NC. 32% of reviews are negative. City Transfer and Storage has a 23% lower positive review percentage than the average North Carolina moving company (68% vs the North Carolina state average of 91%).
- Positive68%(17)
- Negative32%(8)
Based on 25 reviews across Google, Yelp, and other review sites.
What customers like about City Transfer and Storage
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at City Transfer and Storage.
Quick moving process
The team at City Transfer and Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise City Transfer and Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the City Transfer and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Lived on a third floor walk up and without them it would have taken days to move in, with them less than a few hours. All the workers are kind and helpful!”
A. RubanoVerified ReviewerGoogle“They have overnight parking and they were quick to unload.”
GoogleVerified Reviewer “Their two-man crew were polite, courteous, and knowledgeable, setting up and connecting my big-screen TV and power reclining sofa, and making sure both were working properly.”
GoogleVerified Reviewer “Great service! I have used City Transfer multiple times over many years for complete home-to-home moves with storage and office furniture moves, and I have always been extremely pleased.”
GoogleVerified Reviewer
Most common complaints about City Transfer and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from City Transfer and Storage.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“While they completed the move, they caused significant damage. Items were broken or destroyed, including glassware, a hutch door, and a busted door jamb.”
C CVerified ReviewerGoogle“The movers were hard working and nice to deal with, but there was lots of damage. We paid substantially more than quoted and have yet to receive a return phone call.”
YelpVerified Reviewer “Got here at 8 a.m. for a 9 a.m. appointment. It took until after 1 p.m. to get backed into the dock, and I lost my next two appointments.”
GoogleVerified Reviewer “They broke things while packing and said they would be repaired, but that never happened. A hand-carved model schooner was crushed.”
GoogleVerified Reviewer
City Transfer and Storage
4.22Winston-Salem, NCSince 1908
Save more than 30% on average by comparing movers before you book.
City Transfer and Storage
4.22
Winston-Salem, NC · Since 1908
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from City Transfer and Storage, then see how it compares with other top-rated movers in Winston-Salem.
Compare prices side by side
See where City Transfer and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does City Transfer and Storage offer?
City Transfer and Storage offers local moves, long-distance moves, international moves, commercial moves, and storage.
Services offered
Is City Transfer and Storage licensed and insured?
Registered with the FMCSA
US DOT 90767. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
City Transfer and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 90767. It also holds a North Carolina intrastate license, number 131.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover City Transfer and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 131Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does City Transfer and Storage cost?
City Transfer and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to City Transfer and Storage typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
City Transfer and Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does City Transfer and Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
City Transfer and Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How City Transfer and Storage compares with the top 5 Winston-Salem movers
With a moveBuddha score of 4.22 out of 5, City Transfer and Storage places fourth when ranked against the five top-scoring movers in Winston-Salem, 0.12 points behind Todd’s Easy Moves and just ahead of Lawrence Moving. City Transfer and Storage's score rests on 25 reviews, fewer than any of the five. Where City Transfer and Storage falls behind is customer service, with a customer service score that trails four of the five.
The five highest-scoring local movers near Winston-Salem, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | American Moving & Hauling, Inc.Winston-Salem | 4.62 | 1,473 | 4.8 | 3.6 | A+ |
| 2 | TWO MEN AND A TRUCKWinston-Salem | 4.50 | 374 | 4.6 | 3.3 | A+ |
| 3 | Todd’s Easy MovesWestfield | 4.34 | 57 | 4.5 | 2.1 | A+ |
| 4 | City Transfer and StorageThis mover · ranks #4 | 4.22 | 25 | 4.0 | 1.0 | A+ |
| 5 | Lawrence MovingGreensboro | 4.20 | 129 | 4.7 | 3.3 | A+ |
| 6 | Tri City MoversGreensboro | 4.06 | 169 | 4.2 | 4.3 | A+ |
How does City Transfer and Storage compare to other North Carolina movers?
- moveBuddha score#87 of 313(better than average)
4.22vs 3.71 avg
City Transfer and Storage scores 4.22, above the North Carolina average of 3.71, and ranks #87 of 313 North Carolina movers.
- Positive reviews#240 of 313(worse than average)
68%vs 91% avg
City Transfer and Storage has 68% positive reviews, below the North Carolina average of 91%, and ranks #240 of 313 North Carolina movers.
- Negative reviews#242 of 313(worse than average)
32%vs 8% avg
City Transfer and Storage has 32% negative reviews, above the North Carolina average of 8%, and ranks #242 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#219 of 313(worse than average)
25vs 369 avg
City Transfer and Storage has 25 reviews analyzed, below the North Carolina average of 369, and ranks #219 of 313 North Carolina movers.
- Yelp rating#111 of 313(worse than average)
1.0vs 3.4 avg
City Transfer and Storage has a Yelp rating of 1.0, below the North Carolina average of 3.4, and ranks #111 of 313 North Carolina movers.
- BBB rating#24 of 313(better than average)
A+vs A- avg
City Transfer and Storage has a BBB rating of A+, above the North Carolina average of A-, and ranks #24 of 313 North Carolina movers.
- Years in business#5 of 313(better than average)
118 yearsvs 25 years avg
City Transfer and Storage has been in business for 118 years, above the North Carolina average of 25 years, and ranks #5 of 313 North Carolina movers.
| Metric | This moverCity Transfer and Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#87 of 313 in North Carolina | 4.22 | 3.71 | #87 of 313 | +0.51(better than average) |
| Positive reviews#240 of 313 in North Carolina | 68% | 91% | #240 of 313 | −23 pts(worse than average) |
| Negative reviewsLower is better#242 of 313 in North Carolina | 32% | 8% | #242 of 313 | +24 pts(worse than average) |
| Reviews analyzed#219 of 313 in North Carolina | 25 | 369 | #219 of 313 | −344(worse than average) |
| Yelp ratingBased on only 1 review#111 of 313 in North Carolina | 1.0 | 3.4 | #111 of 313 | −2.4(worse than average) |
| BBB rating#24 of 313 in North Carolina | A+ | A- | #24 of 313 | +2 steps(better than average) |
| Years in business#5 of 313 in North Carolina | 118 years | 25 years | #5 of 313 | +93(better than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
City Transfer and Storage
4.22Winston-Salem, NCSince 1908
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from City Transfer and Storage, then see how it compares with other top-rated movers in Winston-Salem.
Compare prices side by side
See where City Transfer and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
City Transfer and Storage
4.22
Winston-Salem, NC · Since 1908
Final verdict: City Transfer and Storage
City Transfer and Storage earns a 4.22/5 moveBuddha Score and ranks #4 among Winston-Salem movers, with 68% positive feedback across 25 customer reviews.
Customers consistently praise its friendly and approachable staff and quick moving process. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1908, it has more history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact City Transfer and Storage
- Phone
- (336) 788-7374
- Website
- ctsmoves.com
Other City Transfer and Storage locations
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.