City Transfer & Storage Company review 2026 (High Point, NC)
Updated
City Transfer & Storage Company is a High Point, NC mover ranked #150 of 254 movers in North Carolina with a 3.38/5 rating.
80% of City Transfer & Storage Company's 79 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How City Transfer & Storage Company measures up
City Transfer & Storage Company ranks #150 out of 254 movers in North Carolina with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is City Transfer & Storage Company moveBuddha Certified?
City Transfer & Storage Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. City Transfer & Storage Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about City Transfer & Storage Company?
Out of 79 verified reviews, 80% of customers left a positive review about City Transfer & Storage Company in High Point, NC. 17.7% of reviews are negative and 2.5% are neutral. City Transfer & Storage Company has a 11% lower positive review percentage than the average North Carolina moving company (80% vs the North Carolina state average of 91%).
- Positive79.7%(63)
- Neutral2.5%(2)
- Negative17.7%(14)
Based on 79 reviews across Google, Yelp, and other review sites.
What customers like about City Transfer & Storage Company
Consistency and follow-up
Reviewers liked that City Transfer & Storage Company stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that City Transfer & Storage Company was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully City Transfer & Storage Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at City Transfer & Storage Company.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to City Transfer & Storage Company's attention to detail.
What positive reviewers say
“Debbie was great to work with, answered emails right away and gave us all the information we needed. Their team of movers were very fast and efficient and kind.”
Shannon McNuttVerified ReviewerGoogle“needed someone to help my mom move on short notice; I got things arranged with Kris Lassiter, and they were able to come the next day! The guys that helped us were great, quick, and efficient!”
Jordan BoydVerified ReviewerGoogle“They showed up on time and got the job done. They were so courteous and so kind. They took care of our things as if they were their own.”
J. Keith MillerVerified ReviewerGoogle“Everyone at City Transfer was friendly & helpful. The office staff answered all my questions. Their response time was excellent! The moving crew was efficient & very careful with my fragile & antique items.”
Kimberly MorganVerified ReviewerGoogle“Had a great moving experience with City Transfer & Storage. The quote they gave us was spot on, the customer service was great, and everything went off exactly to the timeline we requested. Couldn't be more pleased!”
Mike AndersenVerified ReviewerGoogle
Most common complaints about City Transfer & Storage Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from City Transfer & Storage Company left some customers feeling in the dark.
Inaccurate estimates
Estimates from City Transfer & Storage Company were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“Items were broken or destroyed, including glassware, a hutch door, and even structural damage to the home such as a busted door jamb.”
C C.Verified ReviewerYelp“I called this company three times in a two week period to try and obtain an estimate for moving. I did not receive a call back during this time.”
Josephine B.Verified ReviewerYelp“Finally be aware that their estimates mean little -they are not bound to them according to their own admission (even after an in-home personal inspection).”
Jeff S.Verified ReviewerYelp“While they seemed to have packed and secured everything professionally, later I found many gouges and marks in the few pieces of nice furniture that made the move.”
T K.Verified ReviewerYelp
City Transfer & Storage Company
3.38High Point, NC
Save more than 30% on average by comparing movers before you book.
City Transfer & Storage Company
3.38
High Point, NC
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from City Transfer & Storage Company, then see how it compares with other top-rated movers in High Point.
Compare prices side by side
See where City Transfer & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does City Transfer & Storage Company offer?
City Transfer & Storage Company offers local moves, long-distance moves, international moves, commercial moves, and custom crating.
Services offered
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Custom crating
- Storage
- Crane vans
- Fine art
- Shipment tracking
Is City Transfer & Storage Company licensed and insured?
Registered with the FMCSA
US DOT 90767. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
City Transfer & Storage Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 90767.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover City Transfer & Storage Company holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does City Transfer & Storage Company cost?
City Transfer & Storage Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to City Transfer & Storage Company typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
City Transfer & Storage Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does City Transfer & Storage Company offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
City Transfer & Storage Company accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How City Transfer & Storage Company compares with other local movers
With a moveBuddha score of 3.38 out of 5, City Transfer & Storage Company trails the five top-rated movers near High Point, 1.06 points behind All My Sons Moving & Storage. City Transfer & Storage Company's score rests on 79 reviews, fewer than any of the five. Where City Transfer & Storage Company falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | American Moving & Hauling, Inc.Winston-Salem | 4.66 | 1,473 | 4.8 | 3.6 | A+ |
| 2 | College Hunks Hauling Junk & MovingGreensboro | 4.58 | 778 | 4.8 | 2.7 | A+ |
| 3 | Excel Moving and StorageGreensboro | 4.52 | 250 | 4.7 | 3.6 | A+ |
| 4 | Mustang Moving LLCGreensboro | 4.50 | 739 | 4.9 | 4.6 | C+ |
| 5 | All My Sons Moving & StorageGreensboro | 4.44 | 2,443 | 4.6 | 1.5 | A+ |
| 6 | City Transfer & Storage CompanyThis mover · ranks #6 | 3.38 | 79 | — | — | — |
How does City Transfer & Storage Company compare to other North Carolina movers?
- moveBuddha score#150 of 254(worse than average)
3.38vs 3.81 avg
City Transfer & Storage Company scores 3.38, below the North Carolina average of 3.81, and ranks #150 of 254 North Carolina movers.
- Positive reviews#214 of 254(worse than average)
80%vs 91% avg
City Transfer & Storage Company has 80% positive reviews, below the North Carolina average of 91%, and ranks #214 of 254 North Carolina movers.
- Negative reviews#214 of 254(worse than average)
18%vs 8% avg
City Transfer & Storage Company has 18% negative reviews, above the North Carolina average of 8%, and ranks #214 of 254 North Carolina movers. A lower percentage is better.
- Reviews analyzed#172 of 254(worse than average)
79vs 371 avg
City Transfer & Storage Company has 79 reviews analyzed, below the North Carolina average of 371, and ranks #172 of 254 North Carolina movers.
| Metric | This moverCity Transfer & Storage Company | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#150 of 254 in North Carolina | 3.38 | 3.81 | #150 of 254 | −0.43(worse than average) |
| Positive reviews#214 of 254 in North Carolina | 80% | 91% | #214 of 254 | −11 pts(worse than average) |
| Negative reviewsLower is better#214 of 254 in North Carolina | 18% | 8% | #214 of 254 | +10 pts(worse than average) |
| Reviews analyzed#172 of 254 in North Carolina | 79 | 371 | #172 of 254 | −292(worse than average) |
Compared with 254 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
City Transfer & Storage Company
3.38High Point, NC
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from City Transfer & Storage Company, then see how it compares with other top-rated movers in High Point.
Compare prices side by side
See where City Transfer & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
City Transfer & Storage Company
3.38
High Point, NC
Final verdict: City Transfer & Storage Company
City Transfer & Storage Company earns a 3.38/5 moveBuddha Score and ranks #150 among North Carolina movers, with 80% positive feedback across 79 customer reviews.
Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact City Transfer & Storage Company
- Phone
- (336) 889-6155
- Website
- ctsmoves.com
- Profiles
Other City Transfer & Storage Company locations
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.