Herren’s Carolina Moving & Storage Review
Fact Checked by:
Positive Reviews
78%
across 27 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
FMCSA Status
Active
Satisfactory rating
Herren’s Carolina Moving & Storage is a 4.1/5-rated North Carolina full-service mover. Herren’s Carolina Moving & Storage earns 78% positive reviews across 27 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Herren’s Carolina Moving & Storage at a glance
- Scale: 2,731 trucks operating across North Carolina
- Industry experience: 4.42/5
- Customer service: 3.86/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Careful handling
Professional and polite staff
Quick moving process
Good communication
Skilled drivers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Herren’s Carolina Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Herren’s Carolina Moving & Storage has about 78% positive reviews across roughly 27 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Herren’s Carolina Moving & Storage. Discounts may be available for groups like AAA members.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Herren’s Carolina Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
They took great care of our things, and nothing was broken. The boxes were well labeled, which made it easy to find things. I recommend George and his team wholeheartedly! A++
The company was responsive, helpful, and arrived on time both for pickup and delivery. It was a seamless experience for what initially felt like a very stressful process. Everything arrived on time and without any damage.
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What do customers say about Herren’s Carolina Moving & Storage?
Across 27 verified customer reviews from multiple platforms, 78% are positive, 22% are negative, and 0% are neutral.
What customers like most about Herren’s Carolina Moving & Storage
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Herren’s Carolina Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Herren’s Carolina Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Herren’s Carolina Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Herren’s Carolina Moving & Storage throughout the moving process.
- Skilled drivers: Multiple customers felt reassured by Herren’s Carolina Moving & Storage's experienced drivers, especially on long-distance moves.
Most common complaints about Herren’s Carolina Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
- Lack of communication: Poor or inconsistent updates from Herren’s Carolina Moving & Storage left some customers feeling in the dark.
Positive Herren’s Carolina Moving & Storage Reviews
Yelp
They took great care of our things, and nothing was broken. The boxes were well labeled, which made it easy to find things. I recommend George and his team wholeheartedly! A++
The company was responsive, helpful, and arrived on time both for pickup and delivery. It was a seamless experience for what initially felt like a very stressful process. Everything arrived on time and without any damage.
Yelp
My parents used this moving company...The driveway of their mountain house is super steep and the team was able to handle it, no problem...They were funny, quick and efficient!
Negative Herren’s Carolina Moving & Storage Reviews
Yelp
They moved us from Charlotte to Wilmington...RIDICULOUS amount of damage and breakage...Broken furniture, art, glass, filing cabinets. Scuffs, scratches—goes on and on. Careless handling.
Yelp
There were a few items that were damaged and the company will not honor the full replacement insurance. They want me to accept $90 for a $1,000 repair. Disappointing claim handling.
Is Herren’s Carolina Moving & Storage licensed & insured?
Yes. Herren’s Carolina Moving & Storage holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/07/2026 |
| Safety rating | Satisfactory | 02/07/2026 |
| Fleet size | 2,731 power units | 02/07/2026 |
| FMCSA inspections | 0 total inspections | 02/07/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Herren’s Carolina Moving & Storage's active status on the North Carolina licensed movers database.
How moveBuddha rated Herren’s Carolina Moving & Storage
Herren’s Carolina Moving & Storage earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Herren’s Carolina Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Herren’s Carolina Moving & Storage
Customers praise Herren’s Carolina Moving & Storage for their attentive handling, experienced teams, fast moves, strong communication, and drivers who manage difficult locations with ease. Many mention no damage during interstate and local relocations. Pricing also draws positive feedback for being fair and transparent. Feedback calls out the movers' professionalism and efficient service, setting the company apart from typical moving experiences. A smaller portion of input voices frustration with substantial damage to personal belongings and difficulties with insurance claims, highlighting a potential weak spot in protection and follow-up for damaged items. Herren’s maintains a stronger reputation for care and reliability compared to many competitors, but customers should still clarify insurance terms to avoid disappointment if issues arise. 27 reviews were analyzed, with 77.8% positive.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Herren’s Carolina Moving & Storage cost?
Herren’s Carolina Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
How does Herren’s Carolina Moving & Storage compare to other Charlotte movers?
Herren’s Carolina Moving & Storage ranks alongside the top full-service movers in Charlotte on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charlotte movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
97% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.5 |
88% | NR | ||
|
4.48 |
86% | A+ | ||
|
4.5 |
42% | A+ | ||
|
4.5 |
54% | C | ||
|
4.5 |
87% | A+ | ||
|
4.5 |
97% | A+ |
How Herren’s Carolina Moving & Storage's ratings compare to other Charlotte movers
Herren’s Carolina Moving & Storage's Yelp rating (3.4/5) is in line with the average across the 42 movers analyzed in Charlotte, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Herren’s Carolina Moving & Storage | 3.4/5 | -- |
| Charlotte movers | 3.7/5 | 42 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Herren’s Carolina Moving & Storage
Herren’s Carolina Moving & Storage earns a 4.1/5 moveBuddha score with 78% positive customer reviews across 27 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Herren’s Carolina Moving & Storage
Is Herren’s Carolina Moving & Storage a legitimate, licensed mover?
Yes. Herren’s Carolina Moving & Storage holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Herren’s Carolina Moving & Storage's review score compare to other North Carolina movers?
Herren’s Carolina Moving & Storage earns 78% positive customer reviews across 27 verified customer reviews. Its composite moveBuddha score is 4.1/5.
What services does Herren’s Carolina Moving & Storage offer?
Herren’s Carolina Moving & Storage is a full-service mover operating in North Carolina. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Herren’s Carolina Moving & Storage require a deposit?
Deposit requirements for Herren’s Carolina Moving & Storage depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Herren’s Carolina Moving & Storage been in business?
Herren’s Carolina Moving & Storage's exact founding year is not publicly listed. The company holds active FMCSA registration.
Is Herren’s Carolina Moving & Storage associated with a van line?
Yes. Herren’s Carolina Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Charlotte moving company?
To pick the best Charlotte mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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