John Frank Moving Company Charlotte review 2026 (Charlotte, NC)
Updated
John Frank Moving Company Charlotte is a Charlotte, NC mover ranked #31 of 31 Charlotte movers and #154 of 254 in North Carolina with a 3.36/5 rating.
98% of John Frank Moving Company Charlotte's 129 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves delayed arrival or delivery. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How John Frank Moving Company Charlotte measures up
John Frank Moving Company Charlotte ranks #154 out of 254 movers in North Carolina with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is John Frank Moving Company Charlotte moveBuddha Certified?
John Frank Moving Company Charlotte is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. John Frank Moving Company Charlotte hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about John Frank Moving Company Charlotte?
Out of 129 verified reviews, 98% of customers left a positive review about John Frank Moving Company Charlotte in Charlotte, NC. 2.3% of reviews are negative. John Frank Moving Company Charlotte has a 7% higher positive review percentage than the average North Carolina moving company (98% vs the North Carolina state average of 91%).
- Positive97.7%(126)
- Negative2.3%(3)
Based on 129 reviews across Google, Yelp, and other review sites.
What customers like about John Frank Moving Company Charlotte
Transparent pricing
Many reviewers felt confident booking with John Frank Moving Company Charlotte due to honest, upfront pricing and no surprise fees.
Respectful of property
Customers appreciated how carefully John Frank Moving Company Charlotte's team maneuvered furniture through tight spaces without damaging walls or floors.
Affordable rates
Many reviewers found John Frank Moving Company Charlotte to be more budget-friendly than competitors without sacrificing quality.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to John Frank Moving Company Charlotte's attention to detail.
Good communication
Reviewers frequently mention clear, consistent updates from John Frank Moving Company Charlotte throughout the moving process.
What positive reviewers say
“Our movers provided a reasonable quote. The total cost was exactly what we expected, with no added or surprise cost. They worked quickly but carefully.”
Christine BoyetteVerified ReviewerGoogle“John Frank was easy to contact and followed up through each step. Their cost matched what they estimated. They took great care of our furniture and boxes.”
jazisntonaimVerified ReviewerGoogle“On time, considerate of breakables, easy to communicate with, respectful, and absolutely transparent about pricing.”
Jim GeorgiaVerified ReviewerGoogle“Danny and Tim were on time and professional. They have great rates, no hidden fees, and explained all the information needed while booking.”
Selina PerezVerified ReviewerGoogle“They were polite, hardworking, and took great care of our things and home.”
Lori LennonVerified ReviewerGoogle
Most common complaints about John Frank Moving Company Charlotte
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
Inaccurate estimates
Estimates from John Frank Moving Company Charlotte were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“I was notified an hour before the end of my scheduled time that movers would arrive three hours later. I waited five hours; the movers were efficient and nice once they arrived.”
Shawna InfantinoVerified ReviewerGoogle“Broke part of the property during the job and acted like it wasn’t a big deal. Communication afterward was terrible, and getting a straight answer was impossible.”
Miranda AltonVerified ReviewerGoogle“I was told my move would cost around $330, but I was charged around $660. My cabinet was damaged, and the broken piece was left downstairs.”
bharadwajVerified ReviewerGoogle
John Frank Moving Company Charlotte
3.36Charlotte, NC
Save more than 30% on average by comparing movers before you book.
John Frank Moving Company Charlotte
3.36
Charlotte, NC
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from John Frank Moving Company Charlotte, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where John Frank Moving Company Charlotte lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does John Frank Moving Company Charlotte offer?
John Frank Moving Company Charlotte offers full-service moving, labor-only loading help, local moves, packing, and unpacking.
Services offered
Is John Frank Moving Company Charlotte licensed and insured?
moveBuddha holds no federal licensing record for John Frank Moving Company Charlotte in Charlotte, NC. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover John Frank Moving Company Charlotte holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does John Frank Moving Company Charlotte cost?
John Frank Moving Company Charlotte does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to John Frank Moving Company Charlotte typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does John Frank Moving Company Charlotte offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
John Frank Moving Company Charlotte accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How John Frank Moving Company Charlotte compares with the top 10 Charlotte movers
John Frank Moving Company Charlotte's moveBuddha score of 3.36 out of 5 places it outside the top 10 movers in Charlotte, 1.14 points behind Easy Movers. John Frank Moving Company Charlotte's score rests on 129 reviews, fewer than any of the ten. Where John Frank Moving Company Charlotte falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Charlotte, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyCharlotte | 4.58 | 721 | 5.0 | 4.3 | A+ |
| 2 | You Move MeCharlotte | 4.58 | 309 | 4.9 | 4.2 | A+ |
| 3 | HilldrupCharlotte | 4.58 | 262 | 4.7 | 2.1 | A+ |
| 4 | Ballantyne & Beyond MovingFort Mill | 4.56 | 258 | 4.6 | 3.1 | A+ |
| 5 | All My Sons Moving & StorageCharlotte | 4.52 | 4,797 | 4.5 | 1.7 | A+ |
| 6 | Make A MoveCharlotte | 4.52 | 485 | 4.3 | 3.5 | A+ |
| 7 | Citywide Moving SystemsMonroe | 4.52 | 484 | 4.8 | 3.0 | A+ |
| 8 | College Hunks Hauling Junk & MovingCharlotte | 4.52 | 336 | 5.0 | 2.7 | — |
| 9 | E.E. Ward Moving & StorageCharlotte | 4.52 | 140 | 4.8 | 4.0 | A+ |
| 10 | Easy MoversPineville | 4.50 | 1,092 | 4.7 | 3.4 | A+ |
| 11 | John Frank Moving Company CharlotteThis mover · ranks #11 | 3.36 | 129 | — | — | — |
How does John Frank Moving Company Charlotte compare to other North Carolina movers?
- moveBuddha score#154 of 254(worse than average)
3.36vs 3.81 avg
John Frank Moving Company Charlotte scores 3.36, below the North Carolina average of 3.81, and ranks #154 of 254 North Carolina movers.
- Positive reviews#77 of 254(better than average)
98%vs 91% avg
John Frank Moving Company Charlotte has 98% positive reviews, above the North Carolina average of 91%, and ranks #77 of 254 North Carolina movers.
- Negative reviews#86 of 254(better than average)
2%vs 8% avg
John Frank Moving Company Charlotte has 2% negative reviews, below the North Carolina average of 8%, and ranks #86 of 254 North Carolina movers. A lower percentage is better.
- Reviews analyzed#135 of 254(worse than average)
129vs 371 avg
John Frank Moving Company Charlotte has 129 reviews analyzed, below the North Carolina average of 371, and ranks #135 of 254 North Carolina movers.
| Metric | This moverJohn Frank Moving Company Charlotte | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#154 of 254 in North Carolina | 3.36 | 3.81 | #154 of 254 | −0.45(worse than average) |
| Positive reviews#77 of 254 in North Carolina | 98% | 91% | #77 of 254 | +7 pts(better than average) |
| Negative reviewsLower is better#86 of 254 in North Carolina | 2% | 8% | #86 of 254 | −6 pts(better than average) |
| Reviews analyzed#135 of 254 in North Carolina | 129 | 371 | #135 of 254 | −242(worse than average) |
Compared with 254 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
John Frank Moving Company Charlotte
3.36Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from John Frank Moving Company Charlotte, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where John Frank Moving Company Charlotte lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
John Frank Moving Company Charlotte
3.36
Charlotte, NC
Final verdict: John Frank Moving Company Charlotte
John Frank Moving Company Charlotte earns a 3.36/5 moveBuddha Score and ranks #31 among Charlotte movers, with 98% positive feedback across 129 customer reviews.
Customers consistently praise its transparent pricing and respect for property. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact John Frank Moving Company Charlotte
- Phone
- (980) 705-8500
- Website
- johnfrankmoving.com
- Profiles
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.