Smart Professional Moving Solutions DBA: Queen City Moving review 2026 (Charlotte, NC)
Updated
Smart Professional Moving Solutions DBA: Queen City Moving is a Charlotte, NC mover ranked #31 of 31 Charlotte movers and #199 of 254 in North Carolina with a 3.30/5 rating.
87% of Smart Professional Moving Solutions DBA: Queen City Moving's 131 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves delayed arrival or delivery. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smart Professional Moving Solutions DBA: Queen City Moving measures up
Smart Professional Moving Solutions DBA: Queen City Moving ranks #199 out of 254 movers in North Carolina with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Smart Professional Moving Solutions DBA: Queen City Moving moveBuddha Certified?
Smart Professional Moving Solutions DBA: Queen City Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smart Professional Moving Solutions DBA: Queen City Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smart Professional Moving Solutions DBA: Queen City Moving?
Out of 131 verified reviews, 87% of customers left a positive review about Smart Professional Moving Solutions DBA: Queen City Moving in Charlotte, NC. 12.2% of reviews are negative and 0.8% are neutral. Smart Professional Moving Solutions DBA: Queen City Moving has a 4% lower positive review percentage than the average North Carolina moving company (87% vs the North Carolina state average of 91%).
- Positive87%(114)
- Neutral0.8%(1)
- Negative12.2%(16)
Based on 131 reviews across Google, Yelp, and other review sites.
What customers like about Smart Professional Moving Solutions DBA: Queen City Moving
Affordable rates
Many reviewers found Smart Professional Moving Solutions DBA: Queen City Moving to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Smart Professional Moving Solutions DBA: Queen City Moving was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Smart Professional Moving Solutions DBA: Queen City Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smart Professional Moving Solutions DBA: Queen City Moving's attention to detail.
Quick response times
Customer support at Smart Professional Moving Solutions DBA: Queen City Moving was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“We contacted them the day before our move and they were able to accommodate our timeframe. The driveway was very steep and they did an incredible job working efficiently. Also very reasonable rates!!”
Lauren BurrowsVerified ReviewerGoogle“They responded quickly, communicated well and carefully planned the load and unload to ensure the items were safely delivered. They even provided wrapping for the items that I hadn’t done.”
Debra WoodVerified ReviewerGoogle“They handled all items carefully, including fragile furniture, and everything was delivered without any damage. The movers worked efficiently and were respectful throughout the entire process.”
Denis VechkanovVerified ReviewerGoogle“Fast and professional movers. They were flexible to stay longer than I originally booked them for to help me finish my move. I highly recommend them!”
Daria GorodniaVerified ReviewerGoogle“Communication was consistent and clear, the pricing was upfront with no unexpected charges, and the move was completed as scheduled. The team worked diligently and remained courteous and respectful the entire time.”
Iskander ZakirovVerified ReviewerGoogle
What mixed reviewers say
“They did a good job other than breaking the bottom of one of my tables. They dropped too low and hit the transition going into my storage and it broke the legs off my table.”
christian huntVerified ReviewerGoogle
Most common complaints about Smart Professional Moving Solutions DBA: Queen City Moving
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Smart Professional Moving Solutions DBA: Queen City Moving clients.
What negative reviewers say
“Then 15 minutes later, he wanted me to pay for 30 minutes of time that had not passed. He was refusing to take the remainder of our items off of the truck until he got paid.”
Tia WilliamsonVerified ReviewerGoogle“My move started at 11:09am and I didn’t receive my furniture until 10:47pm. The truck broke down and my furniture was stranded for 7 hours on the side of the highway. I paid full price.”
Howdy PartnerVerified ReviewerGoogle“When the window came and passed I repeatedly called and texted the owner to get an ETA. After 3 hours, we were forced to move our belongings ourselves.”
Josh Durante-McClartyVerified ReviewerGoogle“Then he turned around and tack on additional fees after unloading. He left my bed frame and headboard in the old place.”
jackie chisholmVerified ReviewerGoogle“Queen City Movers was late for delivery, scratched multiple pieces of furniture, and did not deliver all of my furniture. Multiple attempts have been made to recover the undelivered furniture, but the company has yet to respond.”
Shauna BraganVerified ReviewerGoogle
Smart Professional Moving Solutions DBA: Queen City Moving
3.30Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Smart Professional Moving Solutions DBA: Queen City Moving
3.30
Charlotte, NC
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Professional Moving Solutions DBA: Queen City Moving, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Smart Professional Moving Solutions DBA: Queen City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smart Professional Moving Solutions DBA: Queen City Moving offer?
Smart Professional Moving Solutions DBA: Queen City Moving offers full-service moving, labor-only loading help, local moves, long-distance moves, and commercial moves.
Services offered
Is Smart Professional Moving Solutions DBA: Queen City Moving licensed and insured?
moveBuddha holds no federal licensing record for Smart Professional Moving Solutions DBA: Queen City Moving in Charlotte, NC. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smart Professional Moving Solutions DBA: Queen City Moving holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smart Professional Moving Solutions DBA: Queen City Moving cost?
Smart Professional Moving Solutions DBA: Queen City Moving lists an hourly rate of $110, below the North Carolina average of $125/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $350–$550. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Smart Professional Moving Solutions DBA: Queen City Moving typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smart Professional Moving Solutions DBA: Queen City Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smart Professional Moving Solutions DBA: Queen City Moving offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Smart Professional Moving Solutions DBA: Queen City Moving does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smart Professional Moving Solutions DBA: Queen City Moving compares with the top 10 Charlotte movers
Smart Professional Moving Solutions DBA: Queen City Moving's moveBuddha score of 3.30 out of 5 places it outside the top 10 Charlotte moving companies, 1.20 points behind Easy Movers. Smart Professional Moving Solutions DBA: Queen City Moving's score rests on 131 reviews, fewer than any of the ten. Where Smart Professional Moving Solutions DBA: Queen City Moving falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Charlotte, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyCharlotte | 4.58 | 721 | 5.0 | 4.3 | A+ |
| 2 | You Move MeCharlotte | 4.58 | 309 | 4.9 | 4.2 | A+ |
| 3 | HilldrupCharlotte | 4.58 | 262 | 4.7 | 2.1 | A+ |
| 4 | Ballantyne & Beyond MovingFort Mill | 4.56 | 258 | 4.6 | 3.1 | A+ |
| 5 | All My Sons Moving & StorageCharlotte | 4.52 | 4,797 | 4.5 | 1.7 | A+ |
| 6 | Make A MoveCharlotte | 4.52 | 485 | 4.3 | 3.5 | A+ |
| 7 | Citywide Moving SystemsMonroe | 4.52 | 484 | 4.8 | 3.0 | A+ |
| 8 | College Hunks Hauling Junk & MovingCharlotte | 4.52 | 336 | 5.0 | 2.7 | — |
| 9 | E.E. Ward Moving & StorageCharlotte | 4.52 | 140 | 4.8 | 4.0 | A+ |
| 10 | Easy MoversPineville | 4.50 | 1,092 | 4.7 | 3.4 | A+ |
| 11 | Smart Professional Moving Solutions DBA: Queen City MovingThis mover · ranks #11 | 3.30 | 131 | — | — | — |
How does Smart Professional Moving Solutions DBA: Queen City Moving compare to other North Carolina movers?
- moveBuddha score#199 of 254(worse than average)
3.30vs 3.81 avg
Smart Professional Moving Solutions DBA: Queen City Moving scores 3.30, below the North Carolina average of 3.81, and ranks #199 of 254 North Carolina movers.
- Positive reviews#191 of 254(worse than average)
87%vs 91% avg
Smart Professional Moving Solutions DBA: Queen City Moving has 87% positive reviews, below the North Carolina average of 91%, and ranks #191 of 254 North Carolina movers.
- Negative reviews#193 of 254(worse than average)
12%vs 8% avg
Smart Professional Moving Solutions DBA: Queen City Moving has 12% negative reviews, above the North Carolina average of 8%, and ranks #193 of 254 North Carolina movers. A lower percentage is better.
- Reviews analyzed#131 of 254(worse than average)
131vs 371 avg
Smart Professional Moving Solutions DBA: Queen City Moving has 131 reviews analyzed, below the North Carolina average of 371, and ranks #131 of 254 North Carolina movers.
| Metric | This moverSmart Professional Moving Solutions DBA: Queen City Moving | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#199 of 254 in North Carolina | 3.30 | 3.81 | #199 of 254 | −0.51(worse than average) |
| Positive reviews#191 of 254 in North Carolina | 87% | 91% | #191 of 254 | −4 pts(worse than average) |
| Negative reviewsLower is better#193 of 254 in North Carolina | 12% | 8% | #193 of 254 | +4 pts(worse than average) |
| Reviews analyzed#131 of 254 in North Carolina | 131 | 371 | #131 of 254 | −240(worse than average) |
Compared with 254 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Smart Professional Moving Solutions DBA: Queen City Moving
3.30Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Professional Moving Solutions DBA: Queen City Moving, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Smart Professional Moving Solutions DBA: Queen City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smart Professional Moving Solutions DBA: Queen City Moving
3.30
Charlotte, NC
Final verdict: Smart Professional Moving Solutions DBA: Queen City Moving
Smart Professional Moving Solutions DBA: Queen City Moving earns a 3.30/5 moveBuddha Score and ranks #31 among Charlotte movers, with 87% positive feedback across 131 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smart Professional Moving Solutions DBA: Queen City Moving
- Phone
- (980) 417-4252
- Website
- queencitymoving.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.