Johnson Storage & Moving Review
Fact Checked by:
Positive Reviews
83%
across 64 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
126
founded 1900
FMCSA Status
Active
Johnson Storage & Moving is a 4.6/5-rated New Mexico moveBuddha-partnered mover, operating since 1900 (126 years in business). Johnson Storage & Moving earns 83% positive reviews across 64 verified customer reviews. The company holds active FMCSA registration and operates 16 trucks. All ratings reflect moveBuddha's independent analysis.
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Johnson Storage & Moving at a glance
- Track record: 126 years in business with 83% positive customer reviews across 64 verified reviews.
- Scale: 16 trucks operating across New Mexico
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Good communication
Careful handling
Efficient service
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Johnson Storage & Moving has been in business for 126 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Johnson Storage & Moving has about 83% positive reviews across roughly 64 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Johnson Storage & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Johnson Storage & Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Jeremy Long is an excellent driver with a good sense of humor! He drove into my storage facility with no problems at all. He was very professional, smooth and efficient. Highly recommend Jeremy as your driver!"
"The attention to detail, beginning with manager Thomas Reichert was fantastic. Every step of the process was explained to our satisfaction. The driver and crew were hardworking and took special care to accomodate fragile items."
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What do customers say about Johnson Storage & Moving?
Across 64 verified customer reviews from multiple platforms, 83% are positive, 14% are negative, and 3% are neutral.
What customers like most about Johnson Storage & Moving
- Professional and polite staff: Customers say the Johnson Storage & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Johnson Storage & Moving's attention to detail.
- Efficient service: Many customers praise Johnson Storage & Moving for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Johnson Storage & Moving often gets the job done faster than expected, saving clients time.
Most common complaints about Johnson Storage & Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Johnson Storage & Moving left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Sample positive reviews
Tamra Eubank, Google
"Jeremy Long is an excellent driver with a good sense of humor! He drove into my storage facility with no problems at all. He was very professional, smooth and efficient. Highly recommend Jeremy as your driver!"
Richard Nefzer, Google
"The attention to detail, beginning with manager Thomas Reichert was fantastic. Every step of the process was explained to our satisfaction. The driver and crew were hardworking and took special care to accomodate fragile items."
Andrew Theus, Google
"We had a great experience with Johnson for our big cross country move. They took extra care to ensure our needs were met and had outstanding communication before, during and after our move."
Sample negative reviews
David Clapp, Google
"They broke at least half of my furniture. The claims process took forever to decide on what to give me for what they broke and didn’t even contact me about it for a few weeks."
sarrao1, Google
"I had the WORST, most STRESSFUL experience ever with this office. Completely incompetent. We were moving out-of-state and my husband's new place of employment was paying, so we did not have a choice of moving companies. I contacted the Albuquerque office..."
Ashish Pandya, Google
"My employer booked my interstate moving with them paying really premium amount. However, they proved to be highly unprofessional. They booked my appointment for 8.30 am -10.30 am but didnt show up until 2.30 pm. Highly unprofessional."
Sample neutral reviews
Mario Gutierrez, Google
"Average."
Is Johnson Storage & Moving licensed & insured?
Yes. Johnson Storage & Moving holds active FMCSA registration under the legal name JOHNSON STORAGE & MOVING CO. They operate 16 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/17/2026 |
| Fleet size | 16 power units | 05/17/2026 |
| FMCSA inspections | 0 total inspections | 05/17/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that operate within the Land of Enchantment are licensed and regulated by the New Mexico Public Regulation Commission. You can verify Johnson Storage & Moving's active status on the New Mexico licensed movers database.
Johnson Storage & Moving locations
Johnson Storage & Moving has 13 locations:
- Johnson Storage & Moving (headquarters)
- Escondido
- Colorado Springs
- San Diego
- Indianapolis
- Lee's Summit
- Santa Fe
- Dallas
- Cheyenne
- Longmont
- Denver
- Fort Collins
- Topeka
How moveBuddha rated Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Johnson Storage & Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Johnson Storage & Moving
Customers consistently praise Johnson Storage & Moving for their professional and polite staff, strong communication, and careful handling of belongings. Many highlight efficient service and a quick moving process, with several noting that the team is responsive and attentive throughout. Most feedback describes a smooth, stress-free experience, especially compared to other moving companies. On the downside, a few customers report significant damage to items, poor communication about scheduling, and late arrivals. These negative experiences stand out but are much less common than the positive ones. Out of 64 reviews, 83% are positive, showing that Johnson Storage & Moving outperforms many competitors in reliability and customer care, though some improvements are needed in consistency and claims resolution.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New Mexico moving costs across all home sizes and service types, see our New Mexico moving cost guide.
How does Johnson Storage & Moving compare to other Albuquerque movers?
Johnson Storage & Moving ranks alongside the top full-service movers in Albuquerque on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albuquerque movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
72% | A | ||
|
4.48 |
79% | A+ | ||
|
4.6 |
83% | F | ||
|
4.38 |
60% | A+ | ||
|
4.22 |
94% | A+ | ||
|
4.26 |
76% | A+ |
How Johnson Storage & Moving's ratings compare to other Albuquerque movers
Johnson Storage & Moving's Yelp rating (2.3/5) is lower than the average across the 8 movers analyzed in Albuquerque, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Johnson Storage & Moving | 2.3/5 | -- |
| Albuquerque movers | 2.9/5 | 8 movers |
| New Mexico movers | 2.8/5 | 17 movers |
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 moveBuddha score with 83% positive customer reviews across 64 verified reviews. With 126 years in business and 16 trucks operating across New Mexico, Johnson Storage & Moving is a solid option to consider for New Mexico moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Johnson Storage & Moving
Is Johnson Storage & Moving a legitimate, licensed mover?
Yes. Johnson Storage & Moving holds active FMCSA registration. The company operates 16 trucks. You can verify their licensing status on the New Mexico state regulator database.
How does Johnson Storage & Moving's review score compare to other New Mexico movers?
Johnson Storage & Moving earns 83% positive customer reviews across 64 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Johnson Storage & Moving's Yelp rating lower than other sources?
Johnson Storage & Moving's 2.3/5 Yelp rating across 3 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Johnson Storage & Moving offer?
Johnson Storage & Moving is a moveBuddha-partnered mover operating in New Mexico. The company operates 16 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Johnson Storage & Moving require a deposit?
Deposit requirements for Johnson Storage & Moving depend on the type and timing of your move. Most New Mexico full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Johnson Storage & Moving been in business?
Johnson Storage & Moving has been in business for 126 years, founded in 1900. The company holds active FMCSA registration.
Is Johnson Storage & Moving associated with a van line?
Yes. Johnson Storage & Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Albuquerque moving company?
To pick the best Albuquerque mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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