Johnson Storage & Moving review 2026 (Albuquerque, NM)
In business since 1900 · Updated
Preferred Partner
Johnson Storage & Moving is an Albuquerque, NM mover ranked #2 of 6 Albuquerque movers and #5 of 35 in New Mexico with a 4.52/5 rating. It is one of the 10 top-ranked movers in New Mexico.
81% of Johnson Storage & Moving's 68 verified customer reviews are positive. Customers most often praise its skilled drivers, while the most common complaint involves damage to items.
In business since 1900, Johnson Storage & Moving holds active FMCSA registration (USDOT #077949) and operates 16 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Johnson Storage & Moving measures up
Across 68 reviews, Johnson Storage & Moving in Albuquerque, NM is rated 4.3/5 on Google (61 reviews) and 2.3/5 on Yelp (3 reviews), and has an F rating from the Better Business Bureau.
Johnson Storage & Moving ranks #5 out of 35 movers in New Mexico with a moveBuddha Score of 4.52 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.52.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 61 reviews
Yelp rating
Based on 3 reviews
Better Business Bureau
Based on BBB profile
Is Johnson Storage & Moving moveBuddha Certified?
Johnson Storage & Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Johnson Storage & Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Johnson Storage & Moving?
Out of 68 verified reviews, 81% of customers left a positive review about Johnson Storage & Moving in Albuquerque, NM. 16.2% of reviews are negative and 2.9% are neutral. Johnson Storage & Moving has a 7% lower positive review percentage than the average New Mexico moving company (81% vs the New Mexico state average of 88%).
- Positive80.9%(55)
- Neutral2.9%(2)
- Negative16.2%(11)
Based on 68 reviews across Google, Yelp, and other review sites.
What customers like about Johnson Storage & Moving
Skilled drivers
Multiple customers felt reassured by Johnson Storage & Moving's experienced drivers, especially on long-distance moves.
Consistency and follow-up
Reviewers liked that Johnson Storage & Moving stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
Quick response times
Customer support at Johnson Storage & Moving was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully Johnson Storage & Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“They did a great job, very fast, very careful. Everything arrived on time and in perfect condition.”
Kiki RichardsonVerified ReviewerGoogle“Jeremy Long was professional, smooth, efficient, and personable. It was a pleasure working with someone so skilled.”
Tamra EubankVerified ReviewerGoogle“Tom was considerate, informed, and professional. He responded almost immediately to our calls and texts through repeated schedule changes, while the crews worked quickly and carefully.”
Leslie FabianVerified ReviewerGoogle“They took extra care to meet our needs and provided outstanding communication before, during, and after our cross-country move. Everything was timely and professional.”
Andrew TheusVerified ReviewerGoogle“Great communication, fast response, and a first-class loading crew. The driver was among the best of all our moves, and packing caused no damage.”
Herbert E DwyerVerified ReviewerGoogle
What mixed reviewers say
“Average.”
Mario GutierrezVerified ReviewerGoogle
Most common complaints about Johnson Storage & Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Johnson Storage & Moving left some customers feeling in the dark.
Poor packing quality
Subpar packing techniques by Johnson Storage & Moving led to crushed boxes or damaged goods for some clients.
What negative reviewers say
“They broke at least half of my furniture. The claims process took weeks, communication stopped, and they kept pushing back the payout date.”
David ClappVerified ReviewerGoogle“JSM changed our packing dates without informing us and had not scheduled the crew or driver. The lack of notice caused major stress before our closing.”
sarrao1Verified ReviewerGoogle“I paid for my mattresses and box springs to be packed, but they were placed poorly on the truck.”
Kevin S.Verified ReviewerYelp“The crew did not wrap anything in blankets, and a $1,500 wine refrigerator was destroyed during storage. The company initially disputed the claim.”
Sergio BVerified ReviewerGoogle
Johnson Storage & Moving
4.52Albuquerque, NMSince 1900
Save more than 30% on average by comparing movers before you book.
Johnson Storage & Moving
4.52
Albuquerque, NM · Since 1900
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Johnson Storage & Moving, then see how it compares with other top-rated movers in Albuquerque.
Compare prices side by side
See where Johnson Storage & Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Johnson Storage & Moving offer?
Licensed under US DOT number 077949, Johnson Storage & Moving offers local moves, long-distance moves, commercial moves, and packing.
Services offered
Is Johnson Storage & Moving licensed and insured?
Federally licensed, operating authority active
US DOT 077949 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Johnson Storage & Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 077949, as JOHNSON STORAGE & MOVING CO, and its operating status is currently active. It also holds a New Mexico intrastate license, number 231175.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Johnson Storage & Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 231175Issued by New Mexico. Covers moves within the state, which the FMCSA does not
- Registered legal name
- JOHNSON STORAGE & MOVING COThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 16Power units reported to the FMCSA
- Miles driven
- 258,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- Department of Defense
- Approved for military movesReported by the mover on its moveBuddha profile
- FMCSA record last updated
- May 2026
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New Mexico, you can expect to pay approximately $135/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New Mexico moving companies similar to Johnson Storage & Moving typically bill the amounts below using a $135/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Johnson Storage & Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New Mexico moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Johnson Storage & Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Johnson Storage & Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Johnson Storage & Moving also offers discounts on request. It also lists: Obtain all your packing essentials directly from us. We're not just experts in moving; we're also skilled in packing. We're here to assist you in selecting the appropriate size, shape, and quantity of packing supplies for your cherished belongings. Our selection includes discounted, eco-friendly new and gently used boxes to meet your requirements for moving, storage, or shipping. Ask what you qualify for and how much you could save before you book.
How Johnson Storage & Moving compares with the top 5 Albuquerque movers
With a moveBuddha score of 4.52 out of 5, Johnson Storage & Moving places second when ranked against the five top-scoring Albuquerque movers, just behind TWO MEN AND A TRUCK and just ahead of All My Sons Moving & Storage. Johnson Storage & Moving's score rests on 68 reviews, fewer than any of the five. Where Johnson Storage & Moving pulls ahead is quote accuracy: it has the highest quote accuracy score in the group.
The five highest-scoring local movers near Albuquerque, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKAlbuquerque | 4.56 | 2,212 | 4.6 | 2.6 | A+ |
| 2 | Johnson Storage & MovingThis mover · ranks #2 | 4.52 | 68 | 4.3 | 2.3 | F |
| 3 | All My Sons Moving & StorageAlbuquerque | 4.48 | 2,324 | 4.7 | 1.6 | A |
| 4 | K & J'z Moving IncAlbuquerque | 4.42 | 131 | 4.2 | 3.5 | A+ |
| 5 | Albuquerque NM MoversAlbuquerque | 4.26 | 141 | 2.6 | 2.6 | A+ |
| 6 | Albuquerque Discount MoversAlbuquerque | 4.14 | 444 | 4.9 | 4.5 | A+ |
How does Johnson Storage & Moving compare to other New Mexico movers?
- moveBuddha score#5 of 35(better than average)
4.52vs 3.93 avg
Johnson Storage & Moving scores 4.52, above the New Mexico average of 3.93, and ranks #5 of 35 New Mexico movers.
- Positive reviews#27 of 35(worse than average)
81%vs 88% avg
Johnson Storage & Moving has 81% positive reviews, below the New Mexico average of 88%, and ranks #27 of 35 New Mexico movers.
- Negative reviews#25 of 35(worse than average)
16%vs 11% avg
Johnson Storage & Moving has 16% negative reviews, above the New Mexico average of 11%, and ranks #25 of 35 New Mexico movers. A lower percentage is better.
- Reviews analyzed#25 of 35(worse than average)
68vs 287 avg
Johnson Storage & Moving has 68 reviews analyzed, below the New Mexico average of 287, and ranks #25 of 35 New Mexico movers.
- Yelp rating#16 of 35(worse than average)
2.3vs 3.1 avg
Johnson Storage & Moving has a Yelp rating of 2.3, below the New Mexico average of 3.1, and ranks #16 of 35 New Mexico movers.
- BBB rating#20 of 35(worse than average)
Fvs A- avg
Johnson Storage & Moving has a BBB rating of F, below the New Mexico average of A-, and ranks #20 of 35 New Mexico movers.
- Years in business#1 of 35(better than average)
126 yearsvs 29 years avg
Johnson Storage & Moving has been in business for 126 years, above the New Mexico average of 29 years, and ranks #1 of 35 New Mexico movers.
| Metric | This moverJohnson Storage & Moving | New Mexico avg | New Mexico rank | Difference |
|---|---|---|---|---|
| moveBuddha score#5 of 35 in New Mexico | 4.52 | 3.93 | #5 of 35 | +0.59(better than average) |
| Positive reviews#27 of 35 in New Mexico | 81% | 88% | #27 of 35 | −7 pts(worse than average) |
| Negative reviewsLower is better#25 of 35 in New Mexico | 16% | 11% | #25 of 35 | +5 pts(worse than average) |
| Reviews analyzed#25 of 35 in New Mexico | 68 | 287 | #25 of 35 | −219(worse than average) |
| Yelp ratingBased on only 3 reviews#16 of 35 in New Mexico | 2.3 | 3.1 | #16 of 35 | −0.8(worse than average) |
| BBB rating#20 of 35 in New Mexico | F | A- | #20 of 35 | −10 steps(worse than average) |
| Years in business#1 of 35 in New Mexico | 126 years | 29 years | #1 of 35 | +97(better than average) |
Compared with 35 New Mexico movers with moveBuddha profiles. Rank #1 is the best in New Mexico.
Johnson Storage & Moving
4.52Albuquerque, NMSince 1900
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Johnson Storage & Moving, then see how it compares with other top-rated movers in Albuquerque.
Compare prices side by side
See where Johnson Storage & Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Johnson Storage & Moving
4.52
Albuquerque, NM · Since 1900
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.52/5 moveBuddha Score and ranks #2 among Albuquerque movers, with 81% positive feedback across 68 customer reviews.
Customers consistently praise its skilled drivers and consistency and follow-up. It is best for customers prioritizing strong communication and reliable service experience.
With 16 trucks and a track record dating to 1900, it has more history than the average New Mexico mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New Mexico moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Johnson Storage & Moving
- Phone
- (505) 345-2600
- Website
- johnsonstorage.com
Other Johnson Storage & Moving locations
Helpful New Mexico moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.