Johnson Storage & Moving review 2026 (Lee's Summit, MO)
In business since 1900 · Updated
Preferred Partner
Johnson Storage & Moving is a Lee's Summit, MO mover ranked #22 of 102 movers in Missouri with a 4.42/5 rating.
74% of Johnson Storage & Moving's 53 verified customer reviews are positive. Customers most often praise its easy booking process, while the most common complaint involves damage to items.
In business since 1900, Johnson Storage & Moving holds active FMCSA registration (USDOT #286130) and operates 16 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Johnson Storage & Moving measures up
Across 53 reviews, Johnson Storage & Moving in Lee's Summit, MO is rated 4.1/5 on Google (44 reviews) and 2.3/5 on Yelp (3 reviews), and has an F rating from the Better Business Bureau.
Johnson Storage & Moving ranks #22 out of 102 movers in Missouri with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 44 reviews
Yelp rating
Based on 3 reviews
Better Business Bureau
Based on BBB profile
Is Johnson Storage & Moving moveBuddha Certified?
Johnson Storage & Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Johnson Storage & Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Johnson Storage & Moving?
Out of 53 verified reviews, 74% of customers left a positive review about Johnson Storage & Moving in Lee's Summit, MO. 24.5% of reviews are negative and 1.9% are neutral. Johnson Storage & Moving has a 14% lower positive review percentage than the average Missouri moving company (74% vs the Missouri state average of 88%).
- Positive73.6%(39)
- Neutral1.9%(1)
- Negative24.5%(13)
Based on 53 reviews across Google, Yelp, and other review sites.
What customers like about Johnson Storage & Moving
Easy booking process
Customers appreciated how straightforward and hassle-free it was to schedule a move with Johnson Storage & Moving.
Consistency and follow-up
Reviewers liked that Johnson Storage & Moving stayed in touch before and after the move to ensure everything went smoothly.
Affordable rates
Many reviewers found Johnson Storage & Moving to be more budget-friendly than competitors without sacrificing quality.
Good communication
Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
Quick response times
Customer support at Johnson Storage & Moving was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“The receptionist made scheduling easy, confirmed the move times, and the movers arrived on time. The company offered great value for the money compared with four other quotes.”
M MichaleVerified ReviewerGoogle“Ryan explained everything before we signed. Chrissy confirmed the move and followed up afterward. Larry and Jackson were professional, friendly, and went above and beyond.”
Debby RaczkaVerified ReviewerGoogle“Johnson reached out after another company failed. They scheduled the move the next morning, worked professionally, finished in under 2.5 hours, and cost less than the estimate.”
Greg GildersleeveVerified ReviewerGoogle“I got a quote online and booked the next day. The process was smooth, and the movers were nice and careful with the furniture.”
Delia HastVerified ReviewerGoogle“Josh provided a quote for packing and moving within about 10 minutes. The crew arrived earlier than expected, while he handled questions and problems professionally.”
Margaret HansonVerified ReviewerGoogle
What mixed reviewers say
“Ryan and Chrissy stayed in touch throughout the move, but the crew could have used more help. There were a few hiccups, though customer service kept the experience pleasant.”
D AyersVerified ReviewerGoogle
Most common complaints about Johnson Storage & Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unauthorized subcontracting
In some cases, Johnson Storage & Moving handed off the job to another moving service without informing the customer.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“They ruined a ton of our furniture and took 6.5 hours to move a two-bedroom apartment. We had to leave our belongings in their parking lot overnight until another crew arrived.”
Jodi WolffVerified ReviewerGoogle“They outsourced my move without telling me, arrived almost an hour late, charged more than the quote despite finishing sooner, and never followed up.”
Alexander GonzalezVerified ReviewerGoogle“They were supposed to arrive between 10 and 12 but came at 3. The office gave no useful updates, while the movers themselves were nice.”
Robert DrakeVerified ReviewerGoogle“Over 40 boxes were lost in company storage, possibly given to another family. The company did not contact us, and I had to repeatedly call for updates.”
CatO BianVerified ReviewerGoogle“Communication with the lead was bad. Furniture was damaged and transported without promised padding, while the insurance claim service was very slow.”
Shrenik SavaniVerified ReviewerGoogle
Johnson Storage & Moving
4.42Lee's Summit, MOSince 1900
Save more than 30% on average by comparing movers before you book.
Johnson Storage & Moving
4.42
Lee's Summit, MO · Since 1900
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Johnson Storage & Moving, then see how it compares with other top-rated movers in Lee's Summit.
Compare prices side by side
See where Johnson Storage & Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Johnson Storage & Moving offer?
Licensed under US DOT number 286130, Johnson Storage & Moving offers full-service moving, local moves, international moves, and commercial moves.
Services offered
Is Johnson Storage & Moving licensed and insured?
Federally licensed, operating authority active
US DOT 286130 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Johnson Storage & Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 286130, as JOHNSON STORAGE & MOVING CO, and its operating status is currently active. It also holds a Missouri intrastate license, number 231175.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Johnson Storage & Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 231175Issued by Missouri. Covers moves within the state, which the FMCSA does not
- Registered legal name
- JOHNSON STORAGE & MOVING COThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 16Power units reported to the FMCSA
- Miles driven
- 258,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Missouri, you can expect to pay approximately $135/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Missouri moving companies similar to Johnson Storage & Moving typically bill the amounts below using a $135/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Johnson Storage & Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Johnson Storage & Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Johnson Storage & Moving also offers discounts on request. It also lists: Obtain all your packing essentials directly from us. We're not just experts in moving; we're also skilled in packing. We're here to assist you in selecting the appropriate size, shape, and quantity of packing supplies for your cherished belongings. Our selection includes discounted, eco-friendly new and gently used boxes to meet your requirements for moving, storage, or shipping. Ask what you qualify for and how much you could save before you book.
How Johnson Storage & Moving compares with other local movers
With a moveBuddha score of 4.42 out of 5, Johnson Storage & Moving trails the five top-rated movers near Lee's Summit, level on score with TWO MEN AND A TRUCK, which has more reviews,. Johnson Storage & Moving's score rests on 53 reviews, fewer than any of the five.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Metro Wide Movers, LLCGrain Valley | 4.56 | 271 | 4.8 | 2.8 | A+ |
| 2 | Moving ProzKansas City | 4.52 | 3,665 | 4.9 | 3.1 | B+ |
| 3 | A Friend With A Truck MoversKansas | 4.50 | 1,121 | 4.8 | 3.5 | A+ |
| 4 | All My Sons Moving & StorageKansas | 4.42 | 3,251 | 4.4 | 1.4 | A |
| 5 | TWO MEN AND A TRUCKKansas | 4.42 | 307 | 4.6 | 1.8 | A+ |
| 6 | Johnson Storage & MovingThis mover · ranks #6 | 4.42 | 53 | 4.1 | 2.3 | F |
How does Johnson Storage & Moving compare to other Missouri movers?
- moveBuddha score#22 of 102(better than average)
4.42vs 3.85 avg
Johnson Storage & Moving scores 4.42, above the Missouri average of 3.85, and ranks #22 of 102 Missouri movers.
- Positive reviews#87 of 102(worse than average)
74%vs 88% avg
Johnson Storage & Moving has 74% positive reviews, below the Missouri average of 88%, and ranks #87 of 102 Missouri movers.
- Negative reviews#88 of 102(worse than average)
25%vs 11% avg
Johnson Storage & Moving has 25% negative reviews, above the Missouri average of 11%, and ranks #88 of 102 Missouri movers. A lower percentage is better.
- Reviews analyzed#73 of 102(worse than average)
53vs 485 avg
Johnson Storage & Moving has 53 reviews analyzed, below the Missouri average of 485, and ranks #73 of 102 Missouri movers.
- Yelp rating#41 of 102(worse than average)
2.3vs 3.2 avg
Johnson Storage & Moving has a Yelp rating of 2.3, below the Missouri average of 3.2, and ranks #41 of 102 Missouri movers.
- BBB rating#46 of 102(worse than average)
Fvs A avg
Johnson Storage & Moving has a BBB rating of F, below the Missouri average of A, and ranks #46 of 102 Missouri movers.
- Years in business#1 of 102(better than average)
126 yearsvs 29 years avg
Johnson Storage & Moving has been in business for 126 years, above the Missouri average of 29 years, and ranks #1 of 102 Missouri movers.
| Metric | This moverJohnson Storage & Moving | Missouri avg | Missouri rank | Difference |
|---|---|---|---|---|
| moveBuddha score#22 of 102 in Missouri | 4.42 | 3.85 | #22 of 102 | +0.57(better than average) |
| Positive reviews#87 of 102 in Missouri | 74% | 88% | #87 of 102 | −14 pts(worse than average) |
| Negative reviewsLower is better#88 of 102 in Missouri | 25% | 11% | #88 of 102 | +14 pts(worse than average) |
| Reviews analyzed#73 of 102 in Missouri | 53 | 485 | #73 of 102 | −432(worse than average) |
| Yelp ratingBased on only 3 reviews#41 of 102 in Missouri | 2.3 | 3.2 | #41 of 102 | −0.9(worse than average) |
| BBB rating#46 of 102 in Missouri | F | A | #46 of 102 | −11 steps(worse than average) |
| Years in business#1 of 102 in Missouri | 126 years | 29 years | #1 of 102 | +97(better than average) |
Compared with 102 Missouri movers with moveBuddha profiles. Rank #1 is the best in Missouri.
Johnson Storage & Moving
4.42Lee's Summit, MOSince 1900
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Johnson Storage & Moving, then see how it compares with other top-rated movers in Lee's Summit.
Compare prices side by side
See where Johnson Storage & Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Johnson Storage & Moving
4.42
Lee's Summit, MO · Since 1900
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.42/5 moveBuddha Score and ranks #22 among Missouri movers, with 74% positive feedback across 53 customer reviews.
Customers consistently praise its easy booking process and consistency and follow-up. It is best for customers prioritizing strong communication, easy booking, and reliable service experience.
With 16 trucks and a track record dating to 1900, it has more history than the average Missouri mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Missouri moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Johnson Storage & Moving
- Phone
- (816) 371-5956
- Website
- johnsonstorage.com
Other Johnson Storage & Moving locations
Helpful Missouri moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.