Johnson Storage & Moving Review 2026 (Dallas, TX)
Fact Checked by:
Positive
Reviews
76%
across 112 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
126
founded 1900
FMCSA
Status
Active
Johnson Storage & Moving is a 4.6/5-rated Texas moveBuddha-partnered mover, operating since 1900 (126 years in business). Johnson Storage & Moving earns 76% positive reviews across 112 verified customer reviews. The company holds active FMCSA registration and operates 16 trucks. All ratings reflect moveBuddha's independent analysis.
See what Johnson Storage & Moving really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Johnson Storage & Moving at a glance
- Track record: 126 years in business with 76% positive customer reviews (112 verified reviews)
- Scale: 16 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
Johnson Storage & Moving's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 70% of Dallas movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 94% of Dallas movers (85% nationally)
- Piano moving: A specialty offered by 64% of Dallas movers (71% nationally)
What this Johnson Storage & Moving review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Highly recommended
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Johnson Storage & Moving has been in business for 126 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Johnson Storage & Moving has about 76% positive reviews across roughly 112 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Johnson Storage & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Johnson Storage & Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They were on-time, efficient and courteous. They wrapped my fragile items beautifully and everything arrived in perfect condition. I would definitely use their services again."
"The driver... kept in contact with us... He and his son were extremely careful with our stuff and put boxes in the room we requested."
DOT number
Address
Payment methods
State license
Phone
What do customers say about Johnson Storage & Moving?
Johnson Storage & Moving pulls in 76% positive reviews out of 112 verified ratings from multiple platforms, 21% negative, and 4% neutral.
What customers like most about Johnson Storage & Moving
- Professional and polite staff: Customers say the Johnson Storage & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Johnson Storage & Moving's attention to detail.
- Efficient service: Many customers praise Johnson Storage & Moving for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
- Highly recommended: Many reviewers said they would recommend Johnson Storage & Moving to friends and family without hesitation.
Most common complaints about Johnson Storage & Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Johnson Storage & Moving Reviews
"They were on-time, efficient and courteous. They wrapped my fragile items beautifully and everything arrived in perfect condition. I would definitely use their services again."
"The driver... kept in contact with us... He and his son were extremely careful with our stuff and put boxes in the room we requested."
"Johnson was transparent on pricing... willing to work with me... not a single item was broken. I would highly recommend giving them your business."
Negative Johnson Storage & Moving Reviews
Yelp
"My shipment came in two days, TWO WEEKS apart. Very expensive antique furniture was damaged, and their follow-up was one of the worst I can remember."
"They damaged MULTIPLE pieces of furniture... did not send a crew who had proper experience moving a baby grand... now not responding to us."
Yelp
"They came two hours late... no packing materials... every single piece of my furniture was damaged... final bill came in $1500 more than the estimate."
Neutral Johnson Storage & Moving Reviews
"If they would return phone calls it would be better"
"Blind spot backing,"
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Johnson Storage & Moving to your shortlist in one click.
Is Johnson Storage & Moving licensed & insured?
Yes. Johnson Storage & Moving is FMCSA-registered and active, operating under the legal name JOHNSON STORAGE & MOVING CO. The company runs 16 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/08/2026 |
| Fleet size | 16 power units | 07/08/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Johnson Storage & Moving's active status on the Texas licensed movers database.
Johnson Storage & Moving locations
Johnson Storage & Moving has 13 locations:
- Johnson Storage & Moving (headquarters)
- Colorado Springs
- Escondido
- San Diego
- Indianapolis
- Lee's Summit
- Albuquerque
- Santa Fe
- Cheyenne
- Longmont
- Denver
- Fort Collins
- Topeka
Book with confidence: Johnson Storage & Moving is licensed & insured
FMCSA-registered and moveBuddha-verified. Get a free quote in 60 seconds, no deposit, no spam.
How moveBuddha rated Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Dallas movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Johnson Storage & Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Johnson Storage & Moving
Smooth moves stand out in this feedback. Johnson Storage & Moving was reviewed 112 times, and 75.9% of the input was positive. Customers often praised the staff for being professional, polite, careful, and fast. Many people said crews packed well, protected furniture and homes, stayed on schedule, and kept communication clear from booking through delivery. Several reviewers also liked the pricing, saying estimates were fair or accurate. Negative feedback focused on damaged items, late arrivals or deliveries, and weak follow-up after problems. Some complaints also described claims issues, poor packing on certain jobs, and billing disputes. Compared with many moving companies, this business earns stronger praise for crew quality and care, but service failures in a smaller group of moves led to serious frustration.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Dallas charge an average of $79/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does Johnson Storage & Moving compare to other Dallas movers?
Johnson Storage & Moving ranks alongside the top full-service movers in Dallas on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dallas movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
62% | A+ | ||
|
4.64 |
81% | A | ||
|
4.62 |
91% | A+ | ||
|
4.64 |
84% | A+ | ||
|
4.62 |
88% | A+ | ||
|
4.62 |
92% | B | ||
|
4.44 |
74% | F | ||
|
4.5 |
92% | A | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
77% | A+ |
How Johnson Storage & Moving's ratings compare to other Dallas movers
Johnson Storage & Moving's Yelp rating (2.8/5) is in line with the average across the 70 movers analyzed in Dallas, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Johnson Storage & Moving | 2.8/5 | -- |
| Dallas movers | 3.2/5 | 70 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 moveBuddha score, backed by 76% positive customer reviews across 112 verified reviews. Over 126 years in business and 16 trucks operating across Texas, Johnson Storage & Moving has built a reputation for professional and polite staff and careful handling, making it worth a look for your Texas move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Johnson Storage & Moving
Does Johnson Storage & Moving require a deposit?
How much deposit Johnson Storage & Moving asks for depends on your move type and timing. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Dallas moving company?
To pick the best Dallas mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Johnson Storage & Moving a legitimate, licensed mover?
Yes, Johnson Storage & Moving is FMCSA-registered and active, operating 16 trucks. You can verify their licensing status on the Texas state regulator database.
What services does Johnson Storage & Moving offer?
Johnson Storage & Moving is a moveBuddha-partnered mover operating in Texas. The company operates 16 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Johnson Storage & Moving associated with a van line?
Yes, Johnson Storage & Moving is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
Thinking about booking Johnson Storage & Moving?
Compare Johnson Storage & Moving's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Texas moving resources
If Johnson Storage & Moving isn't the right fit, explore other top-rated Texas movers and popular Texas moving routes below.
Texas moving services
Popular Texas moving routes
