northAmerican Moving Services Review
Fact Checked by:
Positive Reviews
86%
across 14 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Authorized for property, hhg
Satisfactory rating
northAmerican Moving Services is a 4.2/5-rated Ohio full-service mover, operating since 1995 (31 years in business). northAmerican Moving Services earns 86% positive reviews across 14 verified customer reviews. The company holds authorized for property, hhg FMCSA registration with a satisfactory safety rating and operates 1,065 trucks with 1,396 drivers. All ratings reflect moveBuddha's independent analysis.
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northAmerican Moving Services at a glance
- Track record: 31 years in business with 86% positive customer reviews across 14 verified reviews.
- Scale: 1,065 trucks, 1,396 drivers operating across Ohio
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.76/5
What this review covers
Experienced movers
Professional and polite staff
Helpful movers
Skilled drivers
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. northAmerican Moving Services has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. northAmerican Moving Services has about 86% positive reviews across roughly 14 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from northAmerican Moving Services.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. northAmerican Moving Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Best movers ever
Executive Class Relocation !! Truly one of the top tier agents in the country right here in Cleveland. From the G.M. to the warehouse manager. Experienced Movers Who Care !
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What do customers say about northAmerican Moving Services?
Across 14 verified customer reviews from multiple platforms, 86% are positive, 14% are negative, and 0% are neutral.
What customers like most about northAmerican Moving Services
- Experienced movers: With years of experience, northAmerican Moving Services's crew brought confidence and know-how to each move.
- Professional and polite staff: Customers say the northAmerican Moving Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Skilled drivers: Multiple customers felt reassured by northAmerican Moving Services's experienced drivers, especially on long-distance moves.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to northAmerican Moving Services's attention to detail.
Most common complaints about northAmerican Moving Services
- Inaccurate estimates: Estimates from northAmerican Moving Services were sometimes way off from what customers were ultimately billed.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from northAmerican Moving Services left some customers feeling in the dark.
Positive northAmerican Moving Services Reviews
Best movers ever
Executive Class Relocation !! Truly one of the top tier agents in the country right here in Cleveland. From the G.M. to the warehouse manager. Experienced Movers Who Care !
These guys don’t play around!! Excellent moving crew, from the helpers to the drivers and O/Os to the dispatchers and OM. Executive Class is a super solid moving company.
Negative northAmerican Moving Services Reviews
Gregory Larkins, Google
NEVER NEVER NEVER will I use this moving company again. The sales team just tells you what they want you to hear, instead of the truth. Truck size was wrong, belongings split up, and more lies.
The father and son who loaded my items were very nice, but for two weeks after, I was given zero info about my delivery. Items were crushed and broken, and no info on how to make a claim.
Is northAmerican Moving Services licensed & insured?
Yes. northAmerican Moving Services holds authorized for property, hhg FMCSA registration under the legal name NORTH AMERICAN VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 1,065 trucks with 1,396 drivers. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Authorized for property, hhg | 09/27/2022 |
| Safety rating | Satisfactory | 09/27/2022 |
| Fleet size | 1,065 power units, 1,396 drivers | 09/27/2022 |
| FMCSA inspections | 0 total inspections | 09/27/2022 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify northAmerican Moving Services's active status on the Ohio licensed movers database.
How moveBuddha rated northAmerican Moving Services
northAmerican Moving Services earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | northAmerican Moving Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of northAmerican Moving Services
Customer input highlights northAmerican Moving Services as a company recognized for its experienced, helpful staff, and skilled drivers. Out of 14 reviews, 86% were positive, emphasizing professional crews and careful handling of belongings. Several users praised specific employees and noted the service exceeded expectations compared to many competitors. On the other hand, negative feedback focused on inaccurate estimates, damage to property, poor communication, and frustration with unclear claims processing. Service reliability appears strong, but isolated issues with logistics and item safety create concerns for some customers.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does northAmerican Moving Services cost?
northAmerican Moving Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
How does northAmerican Moving Services compare to other Cleveland movers?
northAmerican Moving Services ranks alongside the top full-service movers in Cleveland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Cleveland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
95% | A+ | ||
|
4.66 |
91% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.42 |
93% | A+ | ||
|
4.48 |
87% | A+ | ||
|
4.52 |
95% | A+ | ||
|
4.52 |
80% | A+ | ||
|
4.3 |
20% | F | ||
|
4.5 |
100% | A+ |
Final verdict: northAmerican Moving Services
northAmerican Moving Services earns a 4.2/5 moveBuddha score with 86% positive customer reviews across 14 verified reviews. With 31 years in business and 1,065 trucks operating across Ohio, northAmerican Moving Services is a solid option to consider for Ohio moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about northAmerican Moving Services
Is northAmerican Moving Services a legitimate, licensed mover?
Yes. northAmerican Moving Services holds authorized for property, hhg FMCSA registration. The company operates 1,065 trucks with 1,396 drivers. You can verify their licensing status on the Ohio state regulator database.
How does northAmerican Moving Services's review score compare to other Ohio movers?
northAmerican Moving Services earns 86% positive customer reviews across 14 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does northAmerican Moving Services offer?
northAmerican Moving Services is a full-service mover operating in Ohio. The company operates 1,065 trucks with 1,396 drivers. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does northAmerican Moving Services require a deposit?
Deposit requirements for northAmerican Moving Services depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has northAmerican Moving Services been in business?
northAmerican Moving Services has been in business for 31 years, founded in 1995. The company holds authorized for property, hhg FMCSA registration.
Is northAmerican Moving Services associated with a van line?
Yes. northAmerican Moving Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Cleveland moving company?
To pick the best Cleveland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking northAmerican Moving Services?
Compare northAmerican Moving Services's quote against other top Ohio movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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