Box2U Moving & Storage review 2026 (Lubbock, TX)
Updated
Box2U Moving & Storage is a Lubbock, TX mover ranked #4 of 4 Lubbock movers and #359 of 802 in Texas with a 3.38/5 rating.
93% of Box2U Moving & Storage's 44 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves difficulty reaching the company. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Box2U Moving & Storage measures up
Box2U Moving & Storage ranks #359 out of 802 movers in Texas with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Box2U Moving & Storage moveBuddha Certified?
Box2U Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Box2U Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Box2U Moving & Storage?
Out of 44 verified reviews, 93% of customers left a positive review about Box2U Moving & Storage in Lubbock, TX. 6.8% of reviews are negative. Box2U Moving & Storage has a 3% higher positive review percentage than the average Texas moving company (93% vs the Texas state average of 90%).
- Positive93.2%(41)
- Negative6.8%(3)
Based on 44 reviews across Google, Yelp, and other review sites.
What customers like about Box2U Moving & Storage
Flexibility
Clients liked that Box2U Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Box2U Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Box2U Moving & Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Box2U Moving & Storage.
Professional and polite staff
Customers say the Box2U Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Highly Recommend! Called with short notice hoping for a box. Had one in front of my house the next day. Drivers on time, very quick to set up exactly as I asked.”
Cynara SheltonVerified ReviewerGoogle“Highly recommend Box2U. Easy delivery and pickup services, thoughtful of property and placement. Communication was excellent.”
Elaine GarrisonVerified ReviewerGoogle“Great customer service and amazing flexibility. Definitely made a stressful part of moving less stressful!!! Would recommend to anyone.”
Jacob LiraVerified ReviewerGoogle“Very fast delivery of our Box2U. The guy was super friendly and helpful.”
Jennifer BanksVerified ReviewerGoogle“Service was prompt and professional…”
John BarberVerified ReviewerGoogle
Most common complaints about Box2U Moving & Storage
Difficult to reach
Customers had trouble contacting Box2U Moving & Storage for updates or assistance, especially post-move.
Lack of communication
Poor or inconsistent updates from Box2U Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“I’ve spent the Last two days trying to get in touch with their office due to the fact that they have left their box in our driveway for entire week.”
John Thomasson IIVerified ReviewerGoogle“Falta transparência e alguém do Direito pra orientar quando o produto é apreendido na receita. Ja tem mais de ano q estou aguardando (o prazo eram 6 meses) e a empresa não me dá nenhum posicionamento. Não recomendo.”
Verified ReviewerGoogle“não recomendo se a receita federal apreender você perde seu dinheiro e fica sem o produto e sem nenhum reembolso…”
Ellen GomesVerified ReviewerGoogle
Box2U Moving & Storage
3.38Lubbock, TX
Save more than 30% on average by comparing movers before you book.
Box2U Moving & Storage
3.38
Lubbock, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Box2U Moving & Storage, then see how it compares with other top-rated movers in Lubbock.
Compare prices side by side
See where Box2U Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Box2U Moving & Storage offer?
Box2U Moving & Storage offers packing materials, plus storage.
Services offered
Is Box2U Moving & Storage licensed and insured?
moveBuddha holds no federal licensing record for Box2U Moving & Storage in Lubbock, TX. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Box2U Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Box2U Moving & Storage cost?
Box2U Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Box2U Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Box2U Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Box2U Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Box2U Moving & Storage compares with the top 3 Lubbock movers
With a moveBuddha score of 3.38 out of 5, Box2U Moving & Storage trails the three top-scoring movers in Lubbock, 0.56 points behind Joe's Pack & Move. Box2U Moving & Storage's score rests on 44 reviews, fewer than any of the three. Where Box2U Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Lubbock, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Hart Moving & Storage Inc.Lubbock | 4.52 | 201 | 4.5 | 2.1 | A+ |
| 2 | Little Guys MoversLubbock | 4.42 | 834 | 4.8 | 4.1 | A+ |
| 3 | Joe's Pack & MoveLubbock | 3.94 | 58 | 4.8 | 3.0 | — |
| 4 | Box2U Moving & StorageThis mover · ranks #4 | 3.38 | 44 | — | — | — |
How does Box2U Moving & Storage compare to other Texas movers?
- moveBuddha score#359 of 802(worse than average)
3.38vs 3.70 avg
Box2U Moving & Storage scores 3.38, below the Texas average of 3.70, and ranks #359 of 802 Texas movers.
- Positive reviews#409 of 802(better than average)
93%vs 90% avg
Box2U Moving & Storage has 93% positive reviews, above the Texas average of 90%, and ranks #409 of 802 Texas movers.
- Negative reviews#446 of 802(better than average)
7%vs 10% avg
Box2U Moving & Storage has 7% negative reviews, below the Texas average of 10%, and ranks #446 of 802 Texas movers. A lower percentage is better.
- Reviews analyzed#579 of 802(worse than average)
44vs 344 avg
Box2U Moving & Storage has 44 reviews analyzed, below the Texas average of 344, and ranks #579 of 802 Texas movers.
| Metric | This moverBox2U Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#359 of 802 in Texas | 3.38 | 3.70 | #359 of 802 | −0.32(worse than average) |
| Positive reviews#409 of 802 in Texas | 93% | 90% | #409 of 802 | +3 pts(better than average) |
| Negative reviewsLower is better#446 of 802 in Texas | 7% | 10% | #446 of 802 | −3 pts(better than average) |
| Reviews analyzed#579 of 802 in Texas | 44 | 344 | #579 of 802 | −300(worse than average) |
Compared with 802 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Box2U Moving & Storage
3.38Lubbock, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Box2U Moving & Storage, then see how it compares with other top-rated movers in Lubbock.
Compare prices side by side
See where Box2U Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Box2U Moving & Storage
3.38
Lubbock, TX
Final verdict: Box2U Moving & Storage
Box2U Moving & Storage earns a 3.38/5 moveBuddha Score and ranks #4 among Lubbock movers, with 93% positive feedback across 44 customer reviews.
Customers consistently praise its flexibility and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is difficulty reaching the company.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Box2U Moving & Storage
- Phone
- (806) 712-2692
- Website
- getbox2u.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.