Elite Relocation Llc review 2026 (Pflugerville, TX)

What do customers say about Elite Relocation Llc?

Out of 475 verified reviews, 97% of customers left a positive review about Elite Relocation Llc in Pflugerville, TX. 1.5% of reviews are negative and 1.3% are neutral. Elite Relocation Llc has a 8% higher positive review percentage than the average Texas moving company (97% vs the Texas state average of 89%).

What customers like about Elite Relocation Llc

• Affordable rates

  Many reviewers found Elite Relocation Llc to be more budget-friendly than competitors without sacrificing quality.

• Consistency and follow-up

  Reviewers liked that Elite Relocation Llc stayed in touch before and after the move to ensure everything went smoothly.

• Flexibility

  Clients liked that Elite Relocation Llc was willing to adjust schedules or accommodate last-minute changes.

• Respectful of property

  Customers appreciated how carefully Elite Relocation Llc's team maneuvered furniture through tight spaces without damaging walls or floors.

• Good communication

  Reviewers frequently mention clear, consistent updates from Elite Relocation Llc throughout the moving process.

What positive reviewers say

• “Elite was amazing to work with! Their quoting process was easy and accurate. The owner communicated well before the move, and the crew protected floors and walls.”

• “Joe and his crew were incredible for our long-distance move. Elite was less than half the price of other estimates, yet the service was exceptional and careful.”

• “Despite a remote property, poor weather, and limited phone service, the team handled everything flawlessly. The owner was flexible, responsive, and helpful throughout the logistical challenges.”

• “Joe and his team are very professional and reliable. I’ve used them three times, and each service was excellent; years later, they remained punctual and professional.”

• “I had to move on short notice, and Elite provided great communication, set realistic expectations, and took great care of my items. They were fast and professional.”

What mixed reviewers say

• “The truck size was too small; boxes were crushed and items scuffed during repacking. The crew became difficult, and no follow-up came after the move.”

• “They arrived on time and wore masks, but the move was very slow and costly. They also damaged a wall, broke two vases, and left the damage unreported.”

• “Prep and loading took twice as long as discussed. Some minor damage was not reported, and items were barely wrapped despite being told packing materials were included.”

• “The last 15 minutes of the job they threw everything in the storage unit, and I had to work as a mover.”

Most common complaints about Elite Relocation Llc

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Lack of communication

  Poor or inconsistent updates from Elite Relocation Llc left some customers feeling in the dark.

• Unreliable timing

  Customers reported inconsistent scheduling and lack of punctuality from Elite Relocation Llc.

What negative reviewers say

• “I waited two days for a promised quote and had to call. They promised to respond later that day, but never did.”

• “The movers damaged an expensive piece of furniture despite detailed instructions and failed to follow the assembly directions. Several other items were also damaged.”

• “The move went beyond the two-hour minimum partly because movers took the long way and used packing materials. The policy and possible time frame were never explained.”

• “The movers arrived late, determined the job was too large, and left without completing it, leaving us in a difficult situation.”