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PackPro Movers review 2026 (Addison, TX)

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PackPro Movers is an Addison, TX mover ranked #542 of 797 movers in Texas with a 3.34/5 rating.

97% of PackPro Movers' 754 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How PackPro Movers measures up

PackPro Movers ranks #542 out of 797 movers in Texas with a moveBuddha Score of 3.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is PackPro Movers moveBuddha Certified?

PackPro Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. PackPro Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about PackPro Movers?

Out of 754 verified reviews, 97% of customers left a positive review about PackPro Movers in Addison, TX. 2.3% of reviews are negative and 0.5% are neutral. PackPro Movers has a 7% higher positive review percentage than the average Texas moving company (97% vs the Texas state average of 90%).

  • Positive97.2%(733)
  • Neutral0.5%(4)
  • Negative2.3%(17)

Based on 754 reviews across Google, Yelp, and other review sites.

What customers like about PackPro Movers

  • Affordable rates

    Many reviewers found PackPro Movers to be more budget-friendly than competitors without sacrificing quality.

  • Quick moving process

    The team at PackPro Movers often gets the job done faster than expected, saving clients time.

  • Quick response times

    Customer support at PackPro Movers was often noted for responding to questions or concerns almost immediately

  • Efficient service

    Many customers praise PackPro Movers for completing moves smoothly and with minimal downtime.

  • Respectful of property

    Customers appreciated how carefully PackPro Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

  • “PackPro Movers were well-priced, took good care of our things, and were very professional. I would highly recommend them for their packing and moving services and would use them again!”

    Chelsea ValdezVerified ReviewerGoogle
  • “I had a great experience today with PackPro Movers. Brandon had great customer service and quickly helped to get me scheduled. Our movers arrived within the allotted window and communicated effectively. They moved quickly and efficiently.”

    Sierra OsborneVerified ReviewerGoogle
  • “The guys were on time, professional, happy, and very careful with my belongings! I was nervous about the big move, but they made it so easy and simple for me to sit back and relax.”

    Jill PetersonVerified ReviewerGoogle
  • “I used PackPro movers to move from Little Elm to Frisco and it was a smooth move. We went through the house to discuss what needs to be done, wrapped everything, and finished in about 5.5 hours—lightning fast.”

    Rene IedemaVerified ReviewerGoogle
  • “Highly recommend! Pack Pro movers were very professional, worked very efficiently and did a great job. Communication was great with no hidden fees or extra charges. No damage to any of our items.”

    AliVerified ReviewerGoogle

What mixed reviewers say

  • “Movers were prompt and quick. Friendly guys. They didn't shut off the water after removing the laundry machines, and the leak flooded the garage. Customer service later offered a partial refund.”

    Kory BourqueVerified ReviewerGoogle
  • “The movers arrived nearly eight hours late, but the three movers were friendly, courteous, and professional. A bed was damaged and a broken board was left behind.”

    Paul LussierVerified ReviewerGoogle
  • “The movers had a great personality, but 50% of my stuff was either damaged or broken. They refunded a small portion of the damage and the overcharge.”

    Anonymous PersonVerified ReviewerGoogle

Most common complaints about PackPro Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

  • “During the move to storage, my air hockey table was damaged. A critical adapter for my mechanical bed was missing, and I received no resolution. I was offered only $100 for the damaged table.”

    Latosha HolmesVerified ReviewerGoogle
  • “The Packers themselves seemed super nice and accommodating, but they arrived late. A mover bled on the walls and carpet, and the washer and dryer were not hooked up correctly, flooding the laundry room. The manager stopped answering calls.”

    Nay TaylorVerified ReviewerGoogle
  • “Crew did a good job packing and loading things up but did a very poor job unloading and setting up the furniture. Several pieces of wood furniture were chipped, pieces missing, and marble tiles scratched.”

    Sri GajulaVerified ReviewerGoogle
  • “Many pieces of furniture were scratched, gouged, or ripped. The company told me to use a furniture marker and placed wrought iron patio furniture on top of indoor wood furniture.”

    Nancy UlrichVerified ReviewerGoogle
  • “They broke our brick mailbox and our neighbor's brick mailbox during the move. Repairs were delayed by disagreements over payment, and PackPro would not answer or return calls. Both mailboxes were eventually repaired.”

    Mary BurgerVerified ReviewerGoogle

PackPro Movers

3.34Addison, TX

Save more than 30% on average by comparing movers before you book.

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What services does PackPro Movers offer?

PackPro Movers offers local moves.

Services offered

Is PackPro Movers licensed and insured?

Registered with the FMCSA

US DOT 3666910. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

PackPro Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 3666910.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PackPro Movers holds. Ask for a certificate of insurance before you book.

FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does PackPro Movers cost?

PackPro Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service Texas moving companies similar to PackPro Movers typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does PackPro Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

PackPro Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

How PackPro Movers compares with other local movers

With a moveBuddha score of 3.34 out of 5, PackPro Movers trails the five top-rated movers near Addison, 1.28 points behind Flex Moving & Storage. Where PackPro Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1AM Moving Company LLCDallas4.701,400
2AB MovingDallas4.701,228
3Fantastic MovesDallas4.66360
43 Men MoversDallas4.641,118
5Flex Moving & StorageDallas4.62458
6PackPro MoversThis mover · ranks #63.34754

How does PackPro Movers compare to other Texas movers?

  • moveBuddha score#542 of 797(worse than average)

    3.34vs 3.70 avg

    PackPro Movers scores 3.34, below the Texas average of 3.70, and ranks #542 of 797 Texas movers.

  • Positive reviews#244 of 797(better than average)

    97%vs 90% avg

    PackPro Movers has 97% positive reviews, above the Texas average of 90%, and ranks #244 of 797 Texas movers.

  • Negative reviews#227 of 797(better than average)

    2%vs 10% avg

    PackPro Movers has 2% negative reviews, below the Texas average of 10%, and ranks #227 of 797 Texas movers. A lower percentage is better.

  • Reviews analyzed#93 of 797(better than average)

    754vs 344 avg

    PackPro Movers has 754 reviews analyzed, above the Texas average of 344, and ranks #93 of 797 Texas movers.

MetricThis moverTexas avg
moveBuddha score#542 of 797 in Texas3.343.70
Positive reviews#244 of 797 in Texas97%90%
Negative reviewsLower is better#227 of 797 in Texas2%10%
Reviews analyzed#93 of 797 in Texas754344

Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.

PackPro Movers

3.34Addison, TX

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (469) 966-7909

Final verdict: PackPro Movers

PackPro Movers earns a 3.34/5 moveBuddha Score and ranks #542 among Texas movers, with 97% positive feedback across 754 customer reviews.

Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Texas moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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