Access Gentle Moving review 2026 (Bellevue, WA)
In business since 1991 · Updated
Access Gentle Moving is a Bellevue, WA mover ranked #53 of 269 movers in Washington with a 4.36/5 rating.
92% of Access Gentle Moving's 248 verified customer reviews are positive. Customers most often praise its special handling, while the most common complaint involves unexpected charges.
In business since 1991, Access Gentle Moving holds active FMCSA registration (USDOT #1370158) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Access Gentle Moving measures up
Across 248 reviews, Access Gentle Moving in Bellevue, WA is rated 4.8/5 on Google (191 reviews) and 3.7/5 on Yelp (35 reviews), and has an A+ rating from the Better Business Bureau.
Access Gentle Moving ranks #53 out of 269 movers in Washington with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
- Brand
- 4.0
Google rating
Based on 191 reviews
Yelp rating
Based on 35 reviews
Better Business Bureau
Based on BBB profile
Is Access Gentle Moving moveBuddha Certified?
Access Gentle Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Access Gentle Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Access Gentle Moving?
Out of 248 verified reviews, 92% of customers left a positive review about Access Gentle Moving in Bellevue, WA. 6.5% of reviews are negative and 1.6% are neutral. Access Gentle Moving has a 1% higher positive review percentage than the average Washington moving company (92% vs the Washington state average of 91%).
- Positive91.9%(228)
- Neutral1.6%(4)
- Negative6.5%(16)
Based on 248 reviews across Google, Yelp, and other review sites.
What customers like about Access Gentle Moving
Special handling available
Access Gentle Moving earned praise for offering specialized care for delicate or oversized items.
Flexibility
Clients liked that Access Gentle Moving was willing to adjust schedules or accommodate last-minute changes.
Experienced movers
With years of experience, Access Gentle Moving's crew brought confidence and know-how to each move.
Affordable rates
Many reviewers found Access Gentle Moving to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Access Gentle Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“They carefully wrapped fragile items, carpeted the hallway, and put cushions on all corners. No damage from the moving.”
GoogleVerified Reviewer “They were able to move my piano down a set of stairs and a steep driveway. They wrapped and secured it, and it arrived in its new home in perfect condition.”
GoogleVerified Reviewer “Todd was fantastic to work with when unexpected issues caused me to change days and times. He was flexible and super responsive; the team arrived on time and the final bill was less than expected.”
GoogleVerified Reviewer “Todd had the same crew on both trips. Solid crew, careful, on time, and on budget—very different from less experienced movers.”
YelpVerified Reviewer “Four movers were quick, friendly, careful and energetic. Todd is a great leader and the rates were reasonable, definitely worth the cost.”
GoogleVerified Reviewer
What mixed reviewers say
“The three movers worked hard and completed the job well, although they were 1.5 hours late. Pricing became unpleasant because the owner quoted a higher hourly rate than discussed.”
JSHVerified ReviewerGoogle“They delivered a 100-year-old piano without damage, and the team was responsive and nice, but arrived 3.5 hours late and raised concerns about the final price.”
YelpVerified Reviewer “Todd worked fast and honestly explained which furniture would not fit, but the move caused wall scratches and the bed assembly was poorly done.”
YelpVerified Reviewer
Most common complaints about Access Gentle Moving
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Access Gentle Moving clients.
Lack of communication
Poor or inconsistent updates from Access Gentle Moving left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The final bill was $895 after an estimate of $450. It included a transit charge that was not promised, and Todd twice promised to settle it but never followed through.”
YelpVerified Reviewer “These guys were excellent until I realized some of my belongings, including original artwork, never made it to my new place. Todd never responded after multiple attempts to reach him.”
GoogleVerified Reviewer “I was originally quoted $229 for a three-person crew. A fourth crew member was added and the quote rose to $249 per hour, but this was not communicated in advance.”
Bhupesh SharmaVerified ReviewerGoogle“I waited for the scheduled time slot; one hour and thirty minutes passed with no call, text, email, or response to three voicemails. I hired another company instead.”
YelpVerified Reviewer
Access Gentle Moving
4.36Bellevue, WASince 1991
Save more than 30% on average by comparing movers before you book.
Access Gentle Moving
4.36
Bellevue, WA · Since 1991
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Access Gentle Moving, then see how it compares with other top-rated movers in Bellevue.
Compare prices side by side
See where Access Gentle Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Access Gentle Moving offer?
Access Gentle Moving offers local moves, long-distance moves, commercial moves, packing, and piano moving.
Services offered
Is Access Gentle Moving licensed and insured?
Federally licensed, operating authority active
US DOT 1370158 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Access Gentle Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 1370158, as ACCESS GENTLE MOVING CORP, and its operating status is currently active. It also holds a Washington intrastate license, number 41220.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Access Gentle Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 41220Issued by Washington. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ACCESS GENTLE MOVING CORPThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 5,500Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Access Gentle Moving cost?
Access Gentle Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Access Gentle Moving typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Access Gentle Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Access Gentle Moving offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Access Gentle Moving does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Access Gentle Moving compares with other local movers
With a moveBuddha score of 4.36 out of 5, Access Gentle Moving trails the five top-rated movers near Bellevue, 0.14 points behind On The Go Moving and Storage. Access Gentle Moving's score rests on 248 reviews, fewer than any of the five. Where Access Gentle Moving falls behind is brand, with the lowest brand score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanySeattle | 4.64 | 629 | 5.0 | 4.7 | A+ |
| 2 | Hansen Bros Moving and StorageSeattle | 4.62 | 821 | 4.8 | 3.1 | A+ |
| 3 | First Due MoversPreston | 4.62 | 737 | 4.9 | 4.8 | A+ |
| 4 | Seattle MoversSeattle | 4.58 | 257 | 4.3 | 4.2 | A |
| 5 | On The Go Moving and StorageBellevue | 4.50 | 432 | 4.8 | 4.1 | A+ |
| 6 | Access Gentle MovingThis mover · ranks #6 | 4.36 | 248 | 4.8 | 3.7 | A+ |
How does Access Gentle Moving compare to other Washington movers?
- moveBuddha score#53 of 269(better than average)
4.36vs 3.71 avg
Access Gentle Moving scores 4.36, above the Washington average of 3.71, and ranks #53 of 269 Washington movers.
- Positive reviews#135 of 269(better than average)
92%vs 91% avg
Access Gentle Moving has 92% positive reviews, above the Washington average of 91%, and ranks #135 of 269 Washington movers.
- Negative reviews#130 of 269(better than average)
7%vs 8% avg
Access Gentle Moving has 7% negative reviews, below the Washington average of 8%, and ranks #130 of 269 Washington movers. A lower percentage is better.
- Reviews analyzed#69 of 269(worse than average)
248vs 297 avg
Access Gentle Moving has 248 reviews analyzed, below the Washington average of 297, and ranks #69 of 269 Washington movers.
- Yelp rating#53 of 269(better than average)
3.7vs 3.6 avg
Access Gentle Moving has a Yelp rating of 3.7, above the Washington average of 3.6, and ranks #53 of 269 Washington movers.
- BBB rating#54 of 269(better than average)
A+vs A avg
Access Gentle Moving has a BBB rating of A+, above the Washington average of A, and ranks #54 of 269 Washington movers.
- Years in business#29 of 269(better than average)
35 yearsvs 33 years avg
Access Gentle Moving has been in business for 35 years, above the Washington average of 33 years, and ranks #29 of 269 Washington movers.
| Metric | This moverAccess Gentle Moving | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#53 of 269 in Washington | 4.36 | 3.71 | #53 of 269 | +0.65(better than average) |
| Positive reviews#135 of 269 in Washington | 92% | 91% | #135 of 269 | +1 pts(better than average) |
| Negative reviewsLower is better#130 of 269 in Washington | 7% | 8% | #130 of 269 | −1 pts(better than average) |
| Reviews analyzed#69 of 269 in Washington | 248 | 297 | #69 of 269 | −49(worse than average) |
| Yelp ratingBased on only 35 reviews#53 of 269 in Washington | 3.7 | 3.6 | #53 of 269 | +0.1(better than average) |
| BBB rating#54 of 269 in Washington | A+ | A | #54 of 269 | +1 step(better than average) |
| Years in business#29 of 269 in Washington | 35 years | 33 years | #29 of 269 | +2(better than average) |
Compared with 269 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Access Gentle Moving
4.36Bellevue, WASince 1991
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Access Gentle Moving, then see how it compares with other top-rated movers in Bellevue.
Compare prices side by side
See where Access Gentle Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Access Gentle Moving
4.36
Bellevue, WA · Since 1991
Final verdict: Access Gentle Moving
Access Gentle Moving earns a 4.36/5 moveBuddha Score and ranks #53 among Washington movers, with 92% positive feedback across 248 customer reviews.
Customers consistently praise its special handling and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 1 truck and a track record dating to 1991, it has more history than the average Washington mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Access Gentle Moving
- Phone
- (425) 830-5286
- Website
- accessgentlemoving.com
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.