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The Family Movers review 2026 (Spanaway, WA)

Updated

The Family Movers is a Spanaway, WA mover ranked #244 of 262 movers in Washington with a 3.30/5 rating.

81% of The Family Movers' 64 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How The Family Movers measures up

The Family Movers ranks #244 out of 262 movers in Washington with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is The Family Movers moveBuddha Certified?

The Family Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Family Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about The Family Movers?

Out of 64 verified reviews, 81% of customers left a positive review about The Family Movers in Spanaway, WA. 18.8% of reviews are negative. The Family Movers has a 10% lower positive review percentage than the average Washington moving company (81% vs the Washington state average of 91%).

  • Positive81.2%(52)
  • Negative18.8%(12)

Based on 64 reviews across Google, Yelp, and other review sites.

What customers like about The Family Movers

  • Organized packing

    The Family Movers is often recognized for labeling boxes clearly and packing with structure and care.

  • Consistency and follow-up

    Reviewers liked that The Family Movers stayed in touch before and after the move to ensure everything went smoothly.

  • Quick moving process

    The team at The Family Movers often gets the job done faster than expected, saving clients time.

  • Good communication

    Reviewers frequently mention clear, consistent updates from The Family Movers throughout the moving process.

  • Quick response times

    Customer support at The Family Movers was often noted for responding to questions or concerns almost immediately

What positive reviewers say

  • “Absolutely incredible team! They were very quick and professional. Drake called before and on moving day, gave timing updates, and checked frequently to ensure everything was in order.”

    Evangeline HebertVerified ReviewerGoogle
  • “Family Movers delivered our household goods thoroughly and professionally. Everyone answered questions quickly and treated us kindly.”

    Nicole EvansVerified ReviewerGoogle
  • “The crew did an amazing job in a good amount of time, wrapping, taking apart, and organizing everything. They were professional and I recommend them.”

    VVerified ReviewerGoogle
  • “The company was in constant contact with me; the movers were very professional, efficient, and fast. It was one of the best moving companies I’ve interacted with.”

    Armando KraynickVerified ReviewerGoogle

Most common complaints about The Family Movers

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Broken promises

    Customers noted instances where The Family Movers failed to deliver on services that were initially guaranteed.

What negative reviewers say

  • “The company communicated well and arrived on time, but packers crammed military dress blues into a box and misplaced furniture hardware and screws. I am beyond upset.”

    Brandi ByBeeVerified ReviewerGoogle
  • “A mover blocked traffic and became extremely aggressive, cursing at the construction manager instead of moving the truck.”

    Douglas DlutzVerified ReviewerGoogle
  • “They promised a full unpack, but four crew members left after unloading. The company never returned for the boxes or called, leaving me with more than 15 large boxes.”

    Jessica BurnsVerified ReviewerGoogle
  • “Packers showed up late, tossed items into random boxes, labeled them incorrectly, placed a grill and wheelbarrow on a couch, and broke multiple items.”

    Kurtis CloneVerified ReviewerGoogle

The Family Movers

3.30Spanaway, WA

Save more than 30% on average by comparing movers before you book.

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What services does The Family Movers offer?

The Family Movers covers moving (local moves and long-distance moves), packing (packing materials), and storage.

Services offered

Is The Family Movers licensed and insured?

Registered with the FMCSA

US DOT 1006044. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

The Family Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1006044.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Family Movers holds. Ask for a certificate of insurance before you book.

FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does The Family Movers cost?

The Family Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Washington moving companies similar to The Family Movers typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

The Family Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does The Family Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

The Family Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

How The Family Movers compares with other local movers

With a moveBuddha score of 3.30 out of 5, The Family Movers trails the five top-rated movers in the Spanaway area, 1.14 points behind Lile Relocation Services. The Family Movers's score rests on 64 reviews, fewer than any of the five. Where The Family Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1All Ready Moving & StorageTacoma4.58136
2Olympic Moving & Storage Inc.Lakewood4.56453
3Mountain Moving & StorageLakewood4.52245
4PNW Moving and DeliveryTacoma4.50536
5Lile Relocation ServicesLakewood4.44107
6The Family MoversThis mover · ranks #63.3064

How does The Family Movers compare to other Washington movers?

  • moveBuddha score#244 of 262(worse than average)

    3.30vs 3.72 avg

    The Family Movers scores 3.30, below the Washington average of 3.72, and ranks #244 of 262 Washington movers.

  • Positive reviews#191 of 262(worse than average)

    81%vs 91% avg

    The Family Movers has 81% positive reviews, below the Washington average of 91%, and ranks #191 of 262 Washington movers.

  • Negative reviews#199 of 262(worse than average)

    19%vs 8% avg

    The Family Movers has 19% negative reviews, above the Washington average of 8%, and ranks #199 of 262 Washington movers. A lower percentage is better.

  • Reviews analyzed#163 of 262(worse than average)

    64vs 309 avg

    The Family Movers has 64 reviews analyzed, below the Washington average of 309, and ranks #163 of 262 Washington movers.

MetricThis moverWashington avg
moveBuddha score#244 of 262 in Washington3.303.72
Positive reviews#191 of 262 in Washington81%91%
Negative reviewsLower is better#199 of 262 in Washington19%8%
Reviews analyzed#163 of 262 in Washington64309

Compared with 262 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.

The Family Movers

3.30Spanaway, WA

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (877) 492-6551

Final verdict: The Family Movers

The Family Movers earns a 3.30/5 moveBuddha Score and ranks #244 among Washington movers, with 81% positive feedback across 64 customer reviews.

Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.

The most common complaint is unprofessional behavior.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Washington moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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The Family Movers
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