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Jackson's Moving review 2026 (Phoenix, AZ)

Updated

Jackson's Moving is a Phoenix, AZ mover ranked #36 of 36 Phoenix movers and #117 of 228 in Arizona with a 3.44/5 rating.

95% of Jackson's Moving's 143 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Jackson's Moving measures up

Jackson's Moving ranks #117 out of 228 movers in Arizona with a moveBuddha Score of 3.44 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Jackson's Moving moveBuddha Certified?

Jackson's Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Jackson's Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Jackson's Moving?

Out of 143 verified reviews, 95% of customers left a positive review about Jackson's Moving in Phoenix, AZ. 4.9% of reviews are negative. Jackson's Moving has a 5% higher positive review percentage than the average Arizona moving company (95% vs the Arizona state average of 90%).

  • Positive95.1%(136)
  • Negative4.9%(7)

Based on 143 reviews across Google, Yelp, and other review sites.

What customers like about Jackson's Moving

  • Quick response times

    Customer support at Jackson's Moving was often noted for responding to questions or concerns almost immediately

  • Flexibility

    Clients liked that Jackson's Moving was willing to adjust schedules or accommodate last-minute changes.

  • Quick moving process

    The team at Jackson's Moving often gets the job done faster than expected, saving clients time.

  • Affordable rates

    Many reviewers found Jackson's Moving to be more budget-friendly than competitors without sacrificing quality.

  • Efficient service

    Many customers praise Jackson's Moving for completing moves smoothly and with minimal downtime.

What positive reviewers say

  • “Johnny was super responsive and flexible to change dates based on my needs. Him and his crew were fast, efficient, and services were way more affordable than any other moving companies in the area.”

    Kendall SmithVerified ReviewerGoogle
  • “Literally life saving! I requested help for my sister at the very last minute ... They responded immediately and showed up within 2 hours. They were professional and kind and took care of everything for us.”

    Mindy RezekVerified ReviewerGoogle
  • “The moving crew was prompt, professional, and fast! I would definitely use them again!”

    Brad MicallefVerified ReviewerGoogle
  • “Absolutely impressed by how timely, efficient, and kind these gentleman were! We did an apartment to apartment move and they were very flexible with what we needed for the job.”

    Tia FoxxVerified ReviewerGoogle
  • “Johnny and his team are amazing! They knocked out my move so fast. They were so careful with everything from wrapping all my white furniture to mounting my TV.”

    krista suttonVerified ReviewerGoogle

Most common complaints about Jackson's Moving

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Jackson's Moving clients.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

  • “During my move, more than $1,000 worth of my personal property was damaged. ... my messages and attempts to communicate eventually went unanswered.”

    Tiana M.Verified ReviewerYelp
  • “The workers were moving someone out of my apartment complex at midnight and continued throughout the entire night. This was extremely unprofessional and inconsiderate to the residents.”

    Donna AlegreVerified ReviewerGoogle
  • “I was quoted one price, then when the movers actually came to pick up, that price doubled. ... they ended up breaking a bookshelf, damaging several items.”

    Crys McCordVerified ReviewerGoogle
  • “I had an appointment set up to move one object. Scheduled a time a week in advance. ... My phone calls and text were not being returned.”

    H FVerified ReviewerGoogle

Jackson's Moving

3.44Phoenix, AZ

Save more than 30% on average by comparing movers before you book.

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What services does Jackson's Moving offer?

Jackson's Moving handles local moves and long-distance moves from Phoenix, AZ, with services including small moves, packing, and fragile-only packing.

Services offered

Is Jackson's Moving licensed and insured?

Registered with the FMCSA

US DOT 4045607. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Jackson's Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 4045607.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Jackson's Moving holds. Ask for a certificate of insurance before you book.

FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Jackson's Moving cost?

Jackson's Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $133/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Arizona moving companies similar to Jackson's Moving typically bill the amounts below using a $133/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Jackson's Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Jackson's Moving offer?

Accepts
Credit Cards
Deposit
Not listed, so ask
Discounts
MilitarySeniorStudentMover’s own offer

Jackson's Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Jackson's Moving also offers military, senior, and student discounts. It also lists: 15% discount for eligible groups, including apartment complexes, senior living homes, college dormitories, students and schools, military staff, and veterans. Ask what you qualify for and how much you could save before you book.

How Jackson's Moving compares with the top 10 Phoenix movers

Jackson's Moving's moveBuddha score of 3.44 out of 5 places it outside the top 10 Phoenix movers, 1.06 points behind Creative Moving & Packing LLC. Jackson's Moving's score rests on 143 reviews, fewer than any of the ten. Jackson's Moving has a quote accuracy score higher than eight of the ten, but the lowest review quality score.

The ten highest-scoring local movers near Phoenix, by moveBuddha score.

#MoverScoreReviews
1Camelback MovingPhoenix4.722,291
2Just-In Time Moving & StorageMesa4.641,558
3Moving Team Six LLCPhoenix4.641,241
4Muscular Moving Men & StoragePhoenix4.562,891
5Dose Moving & StoragePhoenix4.561,398
6Daniel's Moving and Storage, Inc.Phoenix4.56260
7NorthStar Moving CompanyPhoenix4.56183
8All Service MovingPhoenix4.521,570
9Lifetime Moving And StoragePhoenix4.52527
10Creative Moving & Packing LLCPhoenix4.50736
11Jackson's MovingThis mover · ranks #113.44143

How does Jackson's Moving compare to other Arizona movers?

  • moveBuddha score#117 of 228(worse than average)

    3.44vs 3.79 avg

    Jackson's Moving scores 3.44, below the Arizona average of 3.79, and ranks #117 of 228 Arizona movers.

  • Positive reviews#102 of 228(better than average)

    95%vs 90% avg

    Jackson's Moving has 95% positive reviews, above the Arizona average of 90%, and ranks #102 of 228 Arizona movers.

  • Negative reviews#108 of 228(better than average)

    5%vs 9% avg

    Jackson's Moving has 5% negative reviews, below the Arizona average of 9%, and ranks #108 of 228 Arizona movers. A lower percentage is better.

  • Reviews analyzed#119 of 228(worse than average)

    143vs 327 avg

    Jackson's Moving has 143 reviews analyzed, below the Arizona average of 327, and ranks #119 of 228 Arizona movers.

MetricThis moverArizona avg
moveBuddha score#117 of 228 in Arizona3.443.79
Positive reviews#102 of 228 in Arizona95%90%
Negative reviewsLower is better#108 of 228 in Arizona5%9%
Reviews analyzed#119 of 228 in Arizona143327

Compared with 228 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.

Jackson's Moving

3.44Phoenix, AZ

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (480) 604-0338

Final verdict: Jackson's Moving

Jackson's Moving earns a 3.44/5 moveBuddha Score and ranks #36 among Phoenix movers, with 95% positive feedback across 143 customer reviews.

Customers consistently praise its quick response times and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Arizona moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Jackson's Moving

Profiles

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

JM
Jackson's Moving
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