Smart Move Moving and Storage review 2026 (Tucson, AZ)
In business since 2010 · Updated
Smart Move Moving and Storage is a Tucson, AZ mover ranked #4 of 9 Tucson movers and #20 of 242 in Arizona with a 4.48/5 rating.
89% of Smart Move Moving and Storage's 690 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
In business since 2010, Smart Move Moving and Storage holds active FMCSA registration (USDOT #3388891) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smart Move Moving and Storage measures up
Across 690 reviews, Smart Move Moving and Storage in Tucson, AZ is rated 4.5/5 on Google (344 reviews) and 2.6/5 on Yelp (39 reviews), and has an A rating from the Better Business Bureau.
Smart Move Moving and Storage ranks #20 out of 242 movers in Arizona with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
- Brand
- 4.0
Google rating
Based on 344 reviews
Yelp rating
Based on 39 reviews
Better Business Bureau
Based on BBB profile
Is Smart Move Moving and Storage moveBuddha Certified?
Smart Move Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smart Move Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smart Move Moving and Storage?
Out of 690 verified reviews, 89% of customers left a positive review about Smart Move Moving and Storage in Tucson, AZ. 9.6% of reviews are negative and 1% are neutral. Smart Move Moving and Storage has a 1% lower positive review percentage than the average Arizona moving company (89% vs the Arizona state average of 90%).
- Positive89.4%(617)
- Neutral1%(7)
- Negative9.6%(66)
Based on 690 reviews across Google, Yelp, and other review sites.
What customers like about Smart Move Moving and Storage
Quick response times
Customer support at Smart Move Moving and Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Smart Move Moving and Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Smart Move Moving and Storage for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smart Move Moving and Storage's attention to detail.
What positive reviewers say
“I called this company on a Saturday, they quoted me 250 and were there Sunday morning. The movers were respectful, polite, and efficient. I will use this company again.”
Barbara SandersVerified ReviewerGoogle“Andy and Jordan were kind, respectful, and professional. They worked quickly and efficiently, getting everything moved in and out without any issues. They kept me informed and made payment easy.”
Jazzy T-mVerified ReviewerGoogle“My moving crew, Jordan and Andy, took exceptional care of my belongings. They handled the packing with care, and as a senior with a disability, it was comforting to receive excellent customer service.”
John GehlertVerified ReviewerGoogle“Smart Move was on-time, courteous, and fast. Chaston and Anthony were fast and efficient. They gave me an estimate and stuck to it. No hidden cost.”
Carolyn PayneVerified ReviewerGoogle
What mixed reviewers say
“The movers were amazing, but the final price differed completely from the quote after only 30 extra minutes. The owner was dismissive when I questioned it.”
Aleah JonesVerified ReviewerGoogle“I was told 8–10 AM, but the movers arrived eight hours late. Robert and Alonso were professional, friendly, and very hardworking, though management was disappointing.”
YelpVerified Reviewer “The movers were energetic but not suited to move my large, heavy loom. Picture glass broke and minor furniture damage occurred. A small check was promised.”
YelpVerified Reviewer “They were professional and did a good job, but damaged the new flooring and never followed through on repairs. As long as there is no damage, they do good work.”
Shirley MartzallVerified ReviewerGoogle
Most common complaints about Smart Move Moving and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Inaccurate estimates
Estimates from Smart Move Moving and Storage were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They dropped my TV and the entire screen cracked. When I went through their claims, they wanted to offer me $22 to replace the $400 TV.”
Conor JayVerified ReviewerGoogle“Afterward, a box containing our Xbox One, Nintendo Switch, and game collection was missing. When we reported the missing property, they stopped responding.”
EdVerified ReviewerGoogle“The actual charge was triple the estimate. They damaged $4,000 worth of my belongings, including a beautiful $1,800 ceramic vase. Insurance covered only $228.”
Larry WelnerVerified ReviewerGoogle“I was given an inaccurate quote, then they were two hours late. The price increased $5,000, and they couldn't fit all my furniture on the truck.”
Qiana FinneyVerified ReviewerGoogle
Smart Move Moving and Storage
4.48Tucson, AZSince 2010
Save more than 30% on average by comparing movers before you book.
Smart Move Moving and Storage
4.48
Tucson, AZ · Since 2010
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Moving and Storage, then see how it compares with other top-rated movers in Tucson.
Compare prices side by side
See where Smart Move Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smart Move Moving and Storage offer?
Smart Move Moving and Storage offers full-service moving, local moves, packing, unpacking, and storage.
Services offered
Is Smart Move Moving and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3388891 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Smart Move Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3388891, as SMART MOVE MOVING AND STORAGE LLC, and its operating status is currently active. It also holds a Arizona intrastate license, number 3388891.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smart Move Moving and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 3388891Issued by Arizona. Covers moves within the state, which the FMCSA does not
- Registered legal name
- SMART MOVE MOVING AND STORAGE LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 20,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Smart Move Moving and Storage cost?
Smart Move Moving and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $132/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to Smart Move Moving and Storage typically bill the amounts below using a $132/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Smart Move Moving and Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Smart Move Moving and Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smart Move Moving and Storage compares with the top 8 Tucson movers
With a moveBuddha score of 4.48 out of 5, Smart Move Moving and Storage places fourth when ranked against the eight highest-scoring Tucson moving companies, just behind TWO MEN AND A TRUCK and 0.12 points ahead of All My Sons Moving & Storage. Smart Move Moving and Storage has a customer service score higher than six of the eight, but a brand score that trails six of the eight.
The eight highest-scoring local movers near Tucson, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Nicolosi Moving & Storage Inc.Tucson | 4.66 | 245 | 4.7 | 3.8 | A |
| 2 | Abba & Sons Moving LLCTucson | 4.58 | 461 | 4.7 | 4.2 | A+ |
| 3 | TWO MEN AND A TRUCKTucson | 4.52 | 1,183 | 4.6 | 3.4 | A |
| 4 | Smart Move Moving and StorageThis mover · ranks #4 | 4.48 | 690 | 4.5 | 2.6 | A |
| 5 | All My Sons Moving & StorageTucson | 4.36 | 2,294 | 4.5 | 1.8 | A |
| 6 | Tucson Moving ServiceTucson | 4.36 | 487 | 4.5 | 1.8 | A+ |
| 7 | My Tucson MoversTucson | 4.34 | 566 | 4.5 | 1.9 | A+ |
| 8 | E-Z MoveTucson | 4.30 | 865 | 4.4 | 2.0 | — |
| 9 | Moving Services Inc.Tucson | 4.22 | 41 | 3.9 | — | A+ |
How does Smart Move Moving and Storage compare to other Arizona movers?
- moveBuddha score#20 of 242(better than average)
4.48vs 3.77 avg
Smart Move Moving and Storage scores 4.48, above the Arizona average of 3.77, and ranks #20 of 242 Arizona movers.
- Positive reviews#140 of 242(worse than average)
89%vs 90% avg
Smart Move Moving and Storage has 89% positive reviews, below the Arizona average of 90%, and ranks #140 of 242 Arizona movers.
- Negative reviews#139 of 242(level with average)
10%vs 10% avg
Smart Move Moving and Storage has 10% negative reviews, in line with the Arizona average of 10%, and ranks #139 of 242 Arizona movers. A lower percentage is better.
- Reviews analyzed#22 of 242(better than average)
690vs 316 avg
Smart Move Moving and Storage has 690 reviews analyzed, above the Arizona average of 316, and ranks #22 of 242 Arizona movers.
- Yelp rating#70 of 242(worse than average)
2.6vs 3.7 avg
Smart Move Moving and Storage has a Yelp rating of 2.6, below the Arizona average of 3.7, and ranks #70 of 242 Arizona movers.
- BBB rating#86 of 242(level with average)
Avs A avg
Smart Move Moving and Storage has a BBB rating of A, in line with the Arizona average of A, and ranks #86 of 242 Arizona movers.
- Years in business#55 of 242(worse than average)
16 yearsvs 19 years avg
Smart Move Moving and Storage has been in business for 16 years, below the Arizona average of 19 years, and ranks #55 of 242 Arizona movers.
| Metric | This moverSmart Move Moving and Storage | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#20 of 242 in Arizona | 4.48 | 3.77 | #20 of 242 | +0.71(better than average) |
| Positive reviews#140 of 242 in Arizona | 89% | 90% | #140 of 242 | −1 pts(worse than average) |
| Negative reviewsLower is better#139 of 242 in Arizona | 10% | 10% | #139 of 242 | ±0 pts |
| Reviews analyzed#22 of 242 in Arizona | 690 | 316 | #22 of 242 | +374(better than average) |
| Yelp ratingBased on only 39 reviews#70 of 242 in Arizona | 2.6 | 3.7 | #70 of 242 | −1.1(worse than average) |
| BBB rating#86 of 242 in Arizona | A | A | #86 of 242 | ±0 steps |
| Years in business#55 of 242 in Arizona | 16 years | 19 years | #55 of 242 | −3(worse than average) |
Compared with 242 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
Smart Move Moving and Storage
4.48Tucson, AZSince 2010
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Moving and Storage, then see how it compares with other top-rated movers in Tucson.
Compare prices side by side
See where Smart Move Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smart Move Moving and Storage
4.48
Tucson, AZ · Since 2010
Final verdict: Smart Move Moving and Storage
Smart Move Moving and Storage earns a 4.48/5 moveBuddha Score and ranks #4 among Tucson movers, with 89% positive feedback across 690 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2010, it has less history than the average Arizona mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smart Move Moving and Storage
- Phone
- (520) 416-6931
- Website
- thesmartmover.com
Other Smart Move Moving and Storage locations
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.