Smart Move Moving And Storage review 2026 (Phoenix, AZ)
Updated
Smart Move Moving And Storage is a Phoenix, AZ mover ranked #36 of 36 Phoenix movers and #121 of 228 in Arizona with a 3.42/5 rating.
89% of Smart Move Moving And Storage's 384 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.
Smart Move Moving And Storage holds active FMCSA registration (USDOT #3388891) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smart Move Moving And Storage measures up
Smart Move Moving And Storage ranks #121 out of 228 movers in Arizona with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Smart Move Moving And Storage moveBuddha Certified?
Smart Move Moving And Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smart Move Moving And Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smart Move Moving And Storage?
Out of 384 verified reviews, 89% of customers left a positive review about Smart Move Moving And Storage in Phoenix, AZ. 10.2% of reviews are negative and 0.8% are neutral. Smart Move Moving And Storage has a 1% lower positive review percentage than the average Arizona moving company (89% vs the Arizona state average of 90%).
- Positive89.1%(342)
- Neutral0.8%(3)
- Negative10.2%(39)
Based on 384 reviews across Google, Yelp, and other review sites.
What customers like about Smart Move Moving And Storage
Quick moving process
The team at Smart Move Moving And Storage often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Smart Move Moving And Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Smart Move Moving And Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Smart Move Moving And Storage.
What positive reviewers say
“Malik and Ben were quick, professional, and very friendly throughout the entire process. They handled everything carefully and made the move stress-free.”
Alessandra MVerified ReviewerGoogle“Had an emergency move on short notice. Got a quote within 15 minutes, and the work was completed within 24 hours. The movers were professional and respectful.”
Denis ValyoVerified ReviewerGoogle“Johnny and Manny were efficient, polite, wasted no time, very careful with my items, and listened to what I wanted.”
Janice PavellaVerified ReviewerGoogle
What mixed reviewers say
“Friendly and efficient, eager to help, professionally wrapped most furniture and valuables. They dropped our headboard, bent a lamp, and crushed a few boxes.”
Jodi FredricksonVerified ReviewerGoogle“One guy was awesome and did majority of the work. Pricing was not very transparent.”
Kendyl LambrechtVerified ReviewerGoogle“Devon and Alonso did a fantastic job with my belongings. It took a lot longer than prior moves, but they were entertaining.”
Nancy SchroederVerified ReviewerGoogle
Most common complaints about Smart Move Moving And Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Inaccurate estimates
Estimates from Smart Move Moving And Storage were sometimes way off from what customers were ultimately billed.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“The movers arrived about 45 minutes late, damaged my entrance trim and refrigerator, and lost my treadmill safety key.”
Jaime Murry-StockmanVerified ReviewerGoogle“Furniture was damaged, quoted one price but ended with it being more than 2x, and the moving process was a complete nightmare.”
Jordan AskarinamVerified ReviewerGoogle“Actual time was 3x the quoted time. The three-man team could not work together and made rude comments to each other. Tape left sticky stripes on furniture.”
Cheryl HoganVerified ReviewerGoogle
Smart Move Moving And Storage
3.42Phoenix, AZ
Save more than 30% on average by comparing movers before you book.
Smart Move Moving And Storage
3.42
Phoenix, AZ
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Moving And Storage, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Smart Move Moving And Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smart Move Moving And Storage offer?
Beyond standard household moves, Smart Move Moving And Storage handles piano moving, hot tub moving, pool table moving, and fine art handling.
Services offered
Is Smart Move Moving And Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3388891 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Smart Move Moving And Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3388891, as SMART MOVE MOVING AND STORAGE LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smart Move Moving And Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- SMART MOVE MOVING AND STORAGE LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 20,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Smart Move Moving And Storage cost?
Smart Move Moving And Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $133/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to Smart Move Moving And Storage typically bill the amounts below using a $133/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smart Move Moving And Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smart Move Moving And Storage offer?
- Accepts
- Credit CardsMoney OrdersCryptocurrency
- Deposit
- Not listed, so ask
Smart Move Moving And Storage accepts credit cards, money orders, and cryptocurrency. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smart Move Moving And Storage compares with the top 10 Phoenix movers
With a moveBuddha score of 3.42 out of 5, Smart Move Moving And Storage falls short of the top 10 Phoenix moving companies, 1.08 points behind Creative Moving & Packing LLC. At 384 reviews, Smart Move Moving And Storage has fewer reviews than eight of the ten. Where Smart Move Moving And Storage falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Phoenix, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Camelback MovingPhoenix | 4.72 | 2,291 | 4.8 | 4.7 | A+ |
| 2 | Just-In Time Moving & StorageMesa | 4.64 | 1,558 | 4.9 | 4.8 | A+ |
| 3 | Moving Team Six LLCPhoenix | 4.64 | 1,241 | 4.9 | 4.5 | A+ |
| 4 | Muscular Moving Men & StoragePhoenix | 4.56 | 2,891 | 4.6 | 3.4 | A+ |
| 5 | Dose Moving & StoragePhoenix | 4.56 | 1,398 | 4.8 | 4.7 | A+ |
| 6 | Daniel's Moving and Storage, Inc.Phoenix | 4.56 | 260 | 4.7 | 2.3 | A+ |
| 7 | NorthStar Moving CompanyPhoenix | 4.56 | 183 | 4.6 | 4.6 | A+ |
| 8 | All Service MovingPhoenix | 4.52 | 1,570 | 4.9 | 4.2 | A+ |
| 9 | Lifetime Moving And StoragePhoenix | 4.52 | 527 | 4.6 | 2.3 | A+ |
| 10 | Creative Moving & Packing LLCPhoenix | 4.50 | 736 | 5.0 | 4.8 | A+ |
| 11 | Smart Move Moving And StorageThis mover · ranks #11 | 3.42 | 384 | — | — | — |
How does Smart Move Moving And Storage compare to other Arizona movers?
- moveBuddha score#121 of 228(worse than average)
3.42vs 3.79 avg
Smart Move Moving And Storage scores 3.42, below the Arizona average of 3.79, and ranks #121 of 228 Arizona movers.
- Positive reviews#136 of 228(worse than average)
89%vs 90% avg
Smart Move Moving And Storage has 89% positive reviews, below the Arizona average of 90%, and ranks #136 of 228 Arizona movers.
- Negative reviews#137 of 228(worse than average)
10%vs 9% avg
Smart Move Moving And Storage has 10% negative reviews, above the Arizona average of 9%, and ranks #137 of 228 Arizona movers. A lower percentage is better.
- Reviews analyzed#53 of 228(better than average)
384vs 327 avg
Smart Move Moving And Storage has 384 reviews analyzed, above the Arizona average of 327, and ranks #53 of 228 Arizona movers.
| Metric | This moverSmart Move Moving And Storage | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#121 of 228 in Arizona | 3.42 | 3.79 | #121 of 228 | −0.37(worse than average) |
| Positive reviews#136 of 228 in Arizona | 89% | 90% | #136 of 228 | −1 pts(worse than average) |
| Negative reviewsLower is better#137 of 228 in Arizona | 10% | 9% | #137 of 228 | +1 pts(worse than average) |
| Reviews analyzed#53 of 228 in Arizona | 384 | 327 | #53 of 228 | +57(better than average) |
Compared with 228 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
Smart Move Moving And Storage
3.42Phoenix, AZ
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Moving And Storage, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Smart Move Moving And Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smart Move Moving And Storage
3.42
Phoenix, AZ
Final verdict: Smart Move Moving And Storage
Smart Move Moving And Storage earns a 3.42/5 moveBuddha Score and ranks #36 among Phoenix movers, with 89% positive feedback across 384 customer reviews.
Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smart Move Moving And Storage
- Phone
- (480) 470-9490
- Website
- thesmartmover.com
Other Smart Move Moving And Storage locations
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.