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Helping Hands Movers review 2026 (Jacksonville, FL)

In business since 2003 · Updated

Helping Hands Movers is a Jacksonville, FL mover ranked #17 of 24 Jacksonville movers and #170 of 825 in Florida with a 4.22/5 rating.

95% of Helping Hands Movers' 636 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.

In business since 2003, Helping Hands Movers holds active FMCSA registration (USDOT #2171706) and operates 2 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Helping Hands Movers measures up

Across 636 reviews, Helping Hands Movers in Jacksonville, FL is rated 4.8/5 on Google (275 reviews) and 3.9/5 on Yelp (37 reviews).

Helping Hands Movers ranks #170 out of 825 movers in Florida with a moveBuddha Score of 4.22 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 275 reviews
  • Yelp rating

    Based on 37 reviews
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Is Helping Hands Movers moveBuddha Certified?

Helping Hands Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Helping Hands Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Helping Hands Movers?

Out of 636 verified reviews, 95% of customers left a positive review about Helping Hands Movers in Jacksonville, FL. 4.6% of reviews are negative and 0.3% are neutral. Helping Hands Movers has a 5% higher positive review percentage than the average Florida moving company (95% vs the Florida state average of 90%).

  • Positive95.1%(605)
  • Neutral0.3%(2)
  • Negative4.6%(29)

Based on 636 reviews across Google, Yelp, and other review sites.

What customers like about Helping Hands Movers

  • Affordable rates

    Many reviewers found Helping Hands Movers to be more budget-friendly than competitors without sacrificing quality.

  • Quick response times

    Customer support at Helping Hands Movers was often noted for responding to questions or concerns almost immediately

  • Quick moving process

    The team at Helping Hands Movers often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Helping Hands Movers for completing moves smoothly and with minimal downtime.

  • Respectful of property

    Customers appreciated how carefully Helping Hands Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

  • “They handled my belongings with care, helped place items in the correct rooms, and fixed everything they took apart. They were efficient, helpful, and made the moving process less stressful.”

    M Therolaine A-JosephVerified ReviewerGoogle
  • “Johnathon & Carl worked hard. They are fast. Excellent booking, reminders & follow-up. Also most affordable that I found for a short local move.”

    CATHY REEHALVerified ReviewerGoogle
  • “We called Helping Hands Movers two days before our truck arrived, and they fit us in at the perfect time. The movers were very polite, helpful, and careful, completing the work in just over an hour.”

    Janet GardnerVerified ReviewerGoogle
  • “Johnathan, Travis, and Elijah were professional, polite, and worked incredibly fast while still being careful with my belongings. They reassembled beds and desks and made the entire process stress-free.”

    beth millerVerified ReviewerGoogle
  • “From my first phone call, the office was responsive. Ethan and Chris moved our belongings with precision and care, and our actual cost came in lower than the estimate.”

    Jennifer L.Verified ReviewerGoogle

What mixed reviewers say

  • “They communicated well and called prior to being late. They were not as careful with some things. Extra debit-card fees should have been disclosed at booking, not at the end. They got the job done.”

    Adrian ThomasVerified ReviewerGoogle
  • “We had a budget of $800, but the final invoice was $1,662 after rain changed the schedule. The crew did a good job, but nothing was discussed about the costs, and the leader criticized the tip.”

    Jim OnanVerified ReviewerGoogle

Most common complaints about Helping Hands Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Unfriendly or rude staff

    A few customers felt disrespected by curt or unhelpful movers or office staff.

What negative reviewers say

  • “Our quote was $4k and at the end it was $7k, even though we gave all info upfront. The only items in good condition were the things Jesse packed himself; everything else was ruined.”

    ophelia liverpoolVerified ReviewerGoogle
  • “One employee joked about stealing and selling my TVs, which made me uncomfortable. I was quoted $510 but charged $807.50, and several items were not moved.”

    Mateo RogersVerified ReviewerGoogle
  • “They didn't cover my furniture, and there is paint and deep scratches on multiple wooden pieces of furniture. I do not recommend this company.”

    Mrs. McGeeVerified ReviewerGoogle
  • “Employees were not very respectful and honestly kind of rude. They should learn to keep comments to themselves.”

    Arthur BoganVerified ReviewerGoogle

Helping Hands Movers

4.22Jacksonville, FLSince 2003

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (904) 777-8910

What services does Helping Hands Movers offer?

Helping Hands Movers offers full-service moving, local moves, and packing.

Services offered

Is Helping Hands Movers licensed and insured?

Federally licensed, operating authority active

US DOT 2171706 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Helping Hands Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2171706, as HELPING HANDS EXPRESS MOVING & STORAGE INC, and its operating status is currently active. It also holds a Florida intrastate license, number 518.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Helping Hands Movers holds. Ask for a certificate of insurance before you book.

State license number
518Issued by Florida. Covers moves within the state, which the FMCSA does not
Registered legal name
HELPING HANDS EXPRESS MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
2Power units reported to the FMCSA
Miles driven
2,000Reported to the FMCSA for 2023
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
August 2026

How much does Helping Hands Movers cost?

Helping Hands Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service Florida moving companies similar to Helping Hands Movers typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does Helping Hands Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Helping Hands Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

How Helping Hands Movers compares with the top 10 Jacksonville movers

With a moveBuddha score of 4.22 out of 5, Helping Hands Movers falls short of the top 10 Jacksonville movers, 0.14 points behind Helping Hands Express Moving & Storage. Helping Hands Movers has a review quality score higher than seven of the ten, but the lowest customer service score.

The ten highest-scoring local movers near Jacksonville, by moveBuddha score.

#MoverScoreReviews
1Stewart Moving & StorageJacksonville4.581,836
2Royal Moving and StorageJacksonville4.581,245
3Jaguar MovingJacksonville4.521,347
4MoveBright Moving and StorageJacksonville4.521,000
5TWO MEN AND A TRUCKJacksonville4.501,111
6Premier MoversJacksonville4.50334
7Baymeadows MoversJacksonville4.44374
8Bellhop MovingJacksonville Beach4.4219
9College Hunks Hauling Junk & MovingJacksonville4.362,834
10Helping Hands Express Moving & StorageJacksonville4.36358
11Helping Hands MoversThis mover · ranks #114.22636

How does Helping Hands Movers compare to other Florida movers?

  • moveBuddha score#170 of 825(better than average)

    4.22vs 3.63 avg

    Helping Hands Movers scores 4.22, above the Florida average of 3.63, and ranks #170 of 825 Florida movers.

  • Positive reviews#376 of 825(better than average)

    95%vs 90% avg

    Helping Hands Movers has 95% positive reviews, above the Florida average of 90%, and ranks #376 of 825 Florida movers.

  • Negative reviews#380 of 825(better than average)

    5%vs 9% avg

    Helping Hands Movers has 5% negative reviews, below the Florida average of 9%, and ranks #380 of 825 Florida movers. A lower percentage is better.

  • Reviews analyzed#92 of 825(better than average)

    636vs 311 avg

    Helping Hands Movers has 636 reviews analyzed, above the Florida average of 311, and ranks #92 of 825 Florida movers.

  • Yelp rating#67 of 825(better than average)

    3.9vs 3.3 avg

    Helping Hands Movers has a Yelp rating of 3.9, above the Florida average of 3.3, and ranks #67 of 825 Florida movers.

  • Years in business#77 of 825(better than average)

    23 yearsvs 18 years avg

    Helping Hands Movers has been in business for 23 years, above the Florida average of 18 years, and ranks #77 of 825 Florida movers.

MetricThis moverFlorida avg
moveBuddha score#170 of 825 in Florida4.223.63
Positive reviews#376 of 825 in Florida95%90%
Negative reviewsLower is better#380 of 825 in Florida5%9%
Reviews analyzed#92 of 825 in Florida636311
Yelp ratingBased on only 37 reviews#67 of 825 in Florida3.93.3
Years in business#77 of 825 in Florida23 years18 years

Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.

Helping Hands Movers

4.22Jacksonville, FLSince 2003

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (904) 777-8910

Final verdict: Helping Hands Movers

Helping Hands Movers earns a 4.22/5 moveBuddha Score and ranks #17 among Jacksonville movers, with 95% positive feedback across 636 customer reviews.

Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.

With 2 trucks and a track record dating to 2003, it has more history than the average Florida mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Florida moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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