J. & J. Moving & Storage Review
Fact Checked by:
Positive Reviews
67%
across 182 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
58
founded 1968
J. & J. Moving & Storage is a 4.2/5-rated Florida full-service mover, operating since 1968 (58 years in business). J. & J. Moving & Storage earns 67% positive reviews across 182 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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J. & J. Moving & Storage at a glance
- Track record: 58 years in business with 67% positive customer reviews across 182 verified reviews.
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. J. & J. Moving & Storage has been in business for 58 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. J. & J. Moving & Storage has about 67% positive reviews across roughly 182 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from J. & J. Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. J. & J. Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"J&J really helps make moving easier. The crew arrived early, were professional and friendly. They worked efficiently as a team and took great care with our things. Highly recommend J&J."
"They were really professional, careful, and quick. The price was fair and no hidden costs. Would recommend them for any moving needs."
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What do customers say about J. & J. Moving & Storage?
Across 182 verified customer reviews from multiple platforms, 67% are positive, 32% are negative, and 1% are neutral.
What customers like most about J. & J. Moving & Storage
- Professional and polite staff: Customers say the J. & J. Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise J. & J. Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to J. & J. Moving & Storage's attention to detail.
- Quick moving process: The team at J. & J. Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about J. & J. Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some J. & J. Moving & Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive J. & J. Moving & Storage Reviews
Yelp
"J&J really helps make moving easier. The crew arrived early, were professional and friendly. They worked efficiently as a team and took great care with our things. Highly recommend J&J."
"They were really professional, careful, and quick. The price was fair and no hidden costs. Would recommend them for any moving needs."
Yelp
"Our movers were very polite and respectful. The move was still record time despite both apartments being on the second floor. No surprises. We'll definitely call J&J again."
Negative J. & J. Moving & Storage Reviews
Yelp
"Our quote was nowhere near what we paid, so we ran into unexpected charges. The movers were nice but slow, and things weren't packed or labeled well."
Yelp
"They charged over $2,000 more than the original estimate. Damaged furniture, terrible with follow-up, and only partly reimbursed for repairs."
Yelp
"They broke our piano and refused to cover inspection costs. Management was rude and unprofessional. $800 for the move and regret immediately after."
Neutral J. & J. Moving & Storage Reviews
Yelp
"The movers were nice but it took a really long time, and the final cost was $202 over the estimate. We've used other movers and will continue to do so."
How moveBuddha rated J. & J. Moving & Storage
J. & J. Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | J. & J. Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of J. & J. Moving & Storage
Movers who get the job done right set themselves apart in the industry—and feedback on J. & J. Moving & Storage reflects this. After analyzing 182 customer responses, 66.5% were highly positive, pointing out the company's professional, polite staff, speed, careful handling of belongings, and consistently helpful movers. Many noted the moving process was far easier and less stressful compared to other companies, with crews arriving on time and working efficiently. Still, 32.4% reported major negatives: the most common complaints were unexpected charges, damaged property, and unresolved issues when trying to get help from management after problems occurred. Neutral feedback was rare, with only a small portion of reviews falling in the middle. Compared with competitors, J. & J. stands out for staff attitude and moving day efficiency, but customers warn to be wary of price estimates and get all details about fees and claims in writing before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does J. & J. Moving & Storage cost?
J. & J. Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does J. & J. Moving & Storage compare to other Orlando movers?
J. & J. Moving & Storage ranks alongside the top full-service movers in Orlando on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Orlando movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
71% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
93% | B | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
77% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.62 |
68% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.52 |
87% | A+ | ||
|
4.44 |
87% | B- |
How J. & J. Moving & Storage's ratings compare to other Orlando movers
J. & J. Moving & Storage's Yelp rating (2.4/5) is lower than the average across the 40 movers analyzed in Orlando, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| J. & J. Moving & Storage | 2.4/5 | -- |
| Orlando movers | 3.6/5 | 40 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: J. & J. Moving & Storage
J. & J. Moving & Storage earns a 4.2/5 moveBuddha score with 67% positive customer reviews across 182 verified reviews. With 58 years in business, J. & J. Moving & Storage is a solid option to consider for Florida moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about J. & J. Moving & Storage
How does J. & J. Moving & Storage's review score compare to other Florida movers?
J. & J. Moving & Storage earns 67% positive customer reviews across 182 verified customer reviews. Its composite moveBuddha score is 4.2/5.
Why is J. & J. Moving & Storage's Yelp rating lower than other sources?
J. & J. Moving & Storage's 2.4/5 Yelp rating across 40 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does J. & J. Moving & Storage offer?
J. & J. Moving & Storage is a full-service mover operating in Florida. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does J. & J. Moving & Storage require a deposit?
Deposit requirements for J. & J. Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has J. & J. Moving & Storage been in business?
J. & J. Moving & Storage has been in business for 58 years, founded in 1968.
How do I choose the right Orlando moving company?
To pick the best Orlando mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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