True Friends Moving Company Review
Fact Checked by:
Positive Reviews
94%
across 186 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
True Friends Moving Company is a 4.6/5-rated Florida full-service mover, operating since 2013 (13 years in business). True Friends Moving Company earns 94% positive reviews across 186 verified customer reviews. The company holds active FMCSA registration and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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True Friends Moving Company at a glance
- Track record: 13 years in business with 94% positive customer reviews across 186 verified reviews.
- Scale: 15 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. True Friends Moving Company has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. True Friends Moving Company has about 94% positive reviews across roughly 186 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from True Friends Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. True Friends Moving Company emphasizes clear communication, careful handling.
Recent reviews
The 3-person moving crew was excellent! They were punctual and arranged everything with precision. Their vigilance ensured that every furniture piece and package was treated with the highest care. My move to Nashville was outstanding.
They worked quickly, cheerfully, efficiently, and professionally. They finished earlier than expected, and the office staff at the apartment complex said they had never witnessed a move happen so fast. Everything arrived in perfect condition.
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What do customers say about True Friends Moving Company?
Across 186 verified customer reviews from multiple platforms, 94% are positive, 5% are negative, and 1% are neutral.
What customers like most about True Friends Moving Company
- Efficient service: Many customers praise True Friends Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to True Friends Moving Company's attention to detail.
- Professional and polite staff: Customers say the True Friends Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at True Friends Moving Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from True Friends Moving Company throughout the moving process.
Most common complaints about True Friends Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some True Friends Moving Company clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive True Friends Moving Company Reviews
moses lee, Google
The 3-person moving crew was excellent! They were punctual and arranged everything with precision. Their vigilance ensured that every furniture piece and package was treated with the highest care. My move to Nashville was outstanding.
They worked quickly, cheerfully, efficiently, and professionally. They finished earlier than expected, and the office staff at the apartment complex said they had never witnessed a move happen so fast. Everything arrived in perfect condition.
Hi people! We had a last minute move. JIMMY had terrific customer service and was amazing on the phone. The movers, Israel and Zach were amazing! Patient, careful, fast! They provided the best service I have ever received by any movers! 5 star service!
Negative True Friends Moving Company Reviews
Not worth it! I had two loaders who didn’t load my Budget Truck properly. Some of my things are now broken and one TV has a scratch. I filled out the review form and never heard anything.
Yelp
The young men sent were unprepared and unprofessional, complaining about their company. They came without tools, did a poor job packing my storage, and many boxes collapsed. Cost me more money and items were broken.
Yelp
They ruined the brand new flooring by shoving a loveseat acrossed it instead of carrying it like I paid them to do. It will cost hundreds to repair.
Neutral True Friends Moving Company Reviews
They were great! Jimmy was helpful until the day before my move! Jimmy called to tell me he found me another moving company because were held up. The day before did not help my stress—that said, he did try to help.
Less than 20 hours until moving day and they cancel on us. The excuse was a broken truck and stuck movers. The owner called to apologize and offer a discount but we already found another company.
Is True Friends Moving Company licensed & insured?
Yes. True Friends Moving Company holds active FMCSA registration under the legal name TRUE FRIENDS MOVING COMPANY LLC. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/07/2026 |
| Fleet size | 15 power units | 06/07/2026 |
| FMCSA inspections | 0 total inspections | 06/07/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify True Friends Moving Company's active status on the Florida licensed movers database.
True Friends Moving Company locations
True Friends Moving Company has 2 locations:
- True Friends Moving Company (headquarters)
- Clarksville
How moveBuddha rated True Friends Moving Company
True Friends Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | True Friends Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of True Friends Moving Company
Moving made easy—True Friends Moving Company stands out for fast, careful, and highly professional service. Out of 186 feedback entries reviewed, 94% praised the company for efficiency, excellent care of belongings, experienced and respectful staff, and consistent communication. Customers highlight quick moves and responsive coordination as key strengths that simplify relocation. The staff’s politeness and attention to furniture protection exceed what’s standard in the moving industry. Many also mention transparent pricing and easy booking processes, adding peace of mind. On the downside, few customers raised concerns about damaged items, unexpected charges, and occasional delays or missed time frames. Some negative feedback described household goods arriving scratched, poorly packed, or not handled as promised. Compared to other movers, True Friends earns more trust for reliability but should focus on reducing mishaps during packing and billing. Nearly all input expresses strong intent to use the company again or recommend it to others, making True Friends a top choice for careful, efficient, and communicative moving services.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does True Friends Moving Company cost?
True Friends Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does True Friends Moving Company compare to other Tampa movers?
True Friends Moving Company ranks alongside the top full-service movers in Tampa on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Tampa movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
93% | A+ | ||
|
4.56 |
85% | A | ||
|
4.58 |
91% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.52 |
93% | B | ||
|
4.5 |
78% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.5 |
73% | A+ | ||
|
4.6 |
94% | A+ | ||
|
4.48 |
90% | A+ |
How True Friends Moving Company's ratings compare to other Tampa movers
True Friends Moving Company earns a higher-than-average Yelp rating (4.5/5) across the 45 movers analyzed in Tampa, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| True Friends Moving Company | 4.5/5 | -- |
| Tampa movers | 3.1/5 | 45 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: True Friends Moving Company
True Friends Moving Company earns a 4.6/5 moveBuddha score with 94% positive customer reviews across 186 verified reviews. With 13 years in business and 15 trucks operating across Florida, True Friends Moving Company is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about True Friends Moving Company
Is True Friends Moving Company a legitimate, licensed mover?
Yes. True Friends Moving Company holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the Florida state regulator database.
How does True Friends Moving Company's review score compare to other Florida movers?
True Friends Moving Company earns 94% positive customer reviews across 186 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does True Friends Moving Company offer?
True Friends Moving Company is a full-service mover operating in Florida. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does True Friends Moving Company require a deposit?
Deposit requirements for True Friends Moving Company depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has True Friends Moving Company been in business?
True Friends Moving Company has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right Tampa moving company?
To pick the best Tampa mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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