True Friends Moving Company review 2026 (Thonotosassa, FL)
In business since 2013 · Updated
True Friends Moving Company is a Thonotosassa, FL mover ranked #60 of 825 movers in Florida with a 4.44/5 rating.
94% of True Friends Moving Company's 191 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 2013, True Friends Moving Company holds active FMCSA registration (USDOT #3737378) and operates 15 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How True Friends Moving Company measures up
Across 191 reviews, True Friends Moving Company in Thonotosassa, FL is rated 4.8/5 on Google (142 reviews) and 4.5/5 on Yelp (33 reviews), and has an A+ rating from the Better Business Bureau.
True Friends Moving Company ranks #60 out of 825 movers in Florida with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.5
- Website
- 4.0
Google rating
Based on 142 reviews
Yelp rating
Based on 33 reviews
Better Business Bureau
Based on BBB profile
Is True Friends Moving Company moveBuddha Certified?
True Friends Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. True Friends Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about True Friends Moving Company?
Out of 191 verified reviews, 94% of customers left a positive review about True Friends Moving Company in Thonotosassa, FL. 4.7% of reviews are negative and 1% are neutral. True Friends Moving Company has a 4% higher positive review percentage than the average Florida moving company (94% vs the Florida state average of 90%).
- Positive94.2%(180)
- Neutral1%(2)
- Negative4.7%(9)
Based on 191 reviews across Google, Yelp, and other review sites.
What customers like about True Friends Moving Company
Affordable rates
Many reviewers found True Friends Moving Company to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that True Friends Moving Company was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully True Friends Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to True Friends Moving Company's attention to detail.
Quick moving process
The team at True Friends Moving Company often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Today’s was the first time I used a moving company. I have to say I am beyond pleased with True Friends Moving Company. First off, it was very affordable. Our movers Reggie and Sean where punctual, personable, hard-working, and efficient.”
GoogleVerified Reviewer “True Friends Moving was fantastic for my move to Hendersonville. They were really careful with all my furniture, especially some delicate antiques. Nothing got scratched or bumped!”
Mayra LunaVerified ReviewerGoogle“They moved a 2200 sf home in 5 hours. They were courteous and professional, shrink wrapped all our furniture, and were careful with items labeled fragile. They worked to fit it all in a single trip to save money.”
GoogleVerified Reviewer “I hired them to make a last-minute move to Madison. They were very professional and accommodated my last-minute request. Once they arrived on time, the movers didn’t waste time loading my belongings into the vehicle.”
GoogleVerified Reviewer “True Friends made moving a breeze. The pricing was fair and I didn't have to worry about hidden fees. Everything was stated up front. The movers were on time, courteous, and worked hard throughout the day.”
GoogleVerified Reviewer
What mixed reviewers say
“Jimmy was helpful until the day before my move. Jimmy called to tell me he found me another moving company because we were held up. I completely understand, but the day before did not help my moving stress.”
GoogleVerified Reviewer “Less than 20 hours until moving day, they canceled because their truck broke down and movers were stuck out of state. The owner apologized and offered a discount, but I had already scheduled another mover.”
GoogleVerified Reviewer
Most common complaints about True Friends Moving Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some True Friends Moving Company clients.
What negative reviewers say
“I paid over $300 more then what I was supposed to pay. I was helping them by disassembling furniture myself and taking items and loading them into my car while they worked. It took them a very long time.”
YelpVerified Reviewer “They ruined the brand new flooring by shoving a loveseat acrossed it instead of carrying it like I paid them to do. It will cost hundreds to repair.”
YelpVerified Reviewer “Heavy boxes were stacked on boxes marked fragile and glass. Needless to say I ended up with broken items. My bedroom set was separated in between boxes, and belongings were crammed inside.”
YelpVerified Reviewer “Two loaders didn’t load my Budget Truck properly, leaving me to finish the job. Some clearly marked fragile items were broken, and one TV was scratched.”
GoogleVerified Reviewer
True Friends Moving Company
4.44Thonotosassa, FLSince 2013
Save more than 30% on average by comparing movers before you book.
True Friends Moving Company
4.44
Thonotosassa, FL · Since 2013
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from True Friends Moving Company, then see how it compares with other top-rated movers in Thonotosassa.
Compare prices side by side
See where True Friends Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does True Friends Moving Company offer?
True Friends Moving Company offers packing and unpacking, plus storage.
Services offered
Is True Friends Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 3737378 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, True Friends Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 3737378, as TRUE FRIENDS MOVING COMPANY LLC, and its operating status is currently active. It also holds a Florida intrastate license, number 2629977.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover True Friends Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 2629977Issued by Florida. Covers moves within the state, which the FMCSA does not
- Registered legal name
- TRUE FRIENDS MOVING COMPANY LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 15Power units reported to the FMCSA
- Miles driven
- 293,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does True Friends Moving Company cost?
True Friends Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to True Friends Moving Company typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does True Friends Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
True Friends Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How True Friends Moving Company compares with other local movers
With a moveBuddha score of 4.44 out of 5, True Friends Moving Company trails the four top-rated movers in the Thonotosassa area, 0.12 points behind First Class Moving Systems, Inc.. True Friends Moving Company's score rests on 191 reviews, fewer than any of the four. Where True Friends Moving Company falls behind is website, with a website score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 2 College Brothers Moving and StorageTampa | 4.64 | 1,436 | 4.9 | 2.8 | A+ |
| 2 | Golden Movers LLCTampa | 4.62 | 289 | 4.6 | 3.8 | A+ |
| 3 | Big Man's Moving Company, LLCTampa | 4.58 | 793 | 4.7 | 3.6 | A |
| 4 | First Class Moving Systems, Inc.Tampa | 4.56 | 294 | 4.3 | 2.1 | A+ |
| 5 | True Friends Moving CompanyThis mover · ranks #5 | 4.44 | 191 | 4.8 | 4.5 | A+ |
How does True Friends Moving Company compare to other Florida movers?
- moveBuddha score#60 of 825(better than average)
4.44vs 3.63 avg
True Friends Moving Company scores 4.44, above the Florida average of 3.63, and ranks #60 of 825 Florida movers.
- Positive reviews#406 of 825(better than average)
94%vs 90% avg
True Friends Moving Company has 94% positive reviews, above the Florida average of 90%, and ranks #406 of 825 Florida movers.
- Negative reviews#385 of 825(better than average)
5%vs 9% avg
True Friends Moving Company has 5% negative reviews, below the Florida average of 9%, and ranks #385 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#304 of 825(worse than average)
191vs 311 avg
True Friends Moving Company has 191 reviews analyzed, below the Florida average of 311, and ranks #304 of 825 Florida movers.
- Yelp rating#35 of 825(better than average)
4.5vs 3.3 avg
True Friends Moving Company has a Yelp rating of 4.5, above the Florida average of 3.3, and ranks #35 of 825 Florida movers.
- BBB rating#35 of 825(better than average)
A+vs A- avg
True Friends Moving Company has a BBB rating of A+, above the Florida average of A-, and ranks #35 of 825 Florida movers.
- Years in business#137 of 825(worse than average)
13 yearsvs 18 years avg
True Friends Moving Company has been in business for 13 years, below the Florida average of 18 years, and ranks #137 of 825 Florida movers.
| Metric | This moverTrue Friends Moving Company | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#60 of 825 in Florida | 4.44 | 3.63 | #60 of 825 | +0.81(better than average) |
| Positive reviews#406 of 825 in Florida | 94% | 90% | #406 of 825 | +4 pts(better than average) |
| Negative reviewsLower is better#385 of 825 in Florida | 5% | 9% | #385 of 825 | −4 pts(better than average) |
| Reviews analyzed#304 of 825 in Florida | 191 | 311 | #304 of 825 | −120(worse than average) |
| Yelp ratingBased on only 33 reviews#35 of 825 in Florida | 4.5 | 3.3 | #35 of 825 | +1.2(better than average) |
| BBB rating#35 of 825 in Florida | A+ | A- | #35 of 825 | +2 steps(better than average) |
| Years in business#137 of 825 in Florida | 13 years | 18 years | #137 of 825 | −5(worse than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
True Friends Moving Company
4.44Thonotosassa, FLSince 2013
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from True Friends Moving Company, then see how it compares with other top-rated movers in Thonotosassa.
Compare prices side by side
See where True Friends Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
True Friends Moving Company
4.44
Thonotosassa, FL · Since 2013
Final verdict: True Friends Moving Company
True Friends Moving Company earns a 4.44/5 moveBuddha Score and ranks #60 among Florida movers, with 94% positive feedback across 191 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
With 15 trucks and a track record dating to 2013, it has less history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact True Friends Moving Company
- Phone
- (813) 940-4946
- Website
- truefriendsmovingcompany.com
Other True Friends Moving Company locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.