True Friends Moving Company Review
Fact Checked by:
Positive Reviews
88%
across 33 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
True Friends Moving Company is a 4.4/5-rated Tennessee full-service mover, operating since 2013 (13 years in business). True Friends Moving Company earns 88% positive reviews across 33 verified customer reviews. The company holds active FMCSA registration and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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True Friends Moving Company at a glance
- Track record: 13 years in business with 88% positive customer reviews across 33 verified reviews.
- Scale: 15 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Careful handling
Professional and polite staff
Efficient service
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. True Friends Moving Company has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. True Friends Moving Company has about 88% positive reviews across roughly 33 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from True Friends Moving Company.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. True Friends Moving Company emphasizes clear communication, careful handling.
Recent reviews
The movers showed up promptly, and they got straight to work. They were accommodating and friendly. Thanks to the careful packaging, transporting my belongings went off without a hitch. I would not only refer them but also seek them out again if need.
Everything, from packing to delivery, was done carefully, and our belongings arrived in mint condition. The best part was that, despite being a full-service moving deal, the price was really reasonable.
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What do customers say about True Friends Moving Company?
Across 33 verified customer reviews from multiple platforms, 88% are positive, 12% are negative, and 0% are neutral.
What customers like most about True Friends Moving Company
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to True Friends Moving Company's attention to detail.
- Professional and polite staff: Customers say the True Friends Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise True Friends Moving Company for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at True Friends Moving Company often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found True Friends Moving Company to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about True Friends Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
Positive True Friends Moving Company Reviews
Herrera Christian, Google
The movers showed up promptly, and they got straight to work. They were accommodating and friendly. Thanks to the careful packaging, transporting my belongings went off without a hitch. I would not only refer them but also seek them out again if need.
Erica thompson, Google
Everything, from packing to delivery, was done carefully, and our belongings arrived in mint condition. The best part was that, despite being a full-service moving deal, the price was really reasonable.
Simon Landon, Google
Our relocation to Gallatin was stress-free, thanks to the movers from this company. They ensured there were no damages to our delicate furniture, even in tight staircases and doorways. Their skill and precision are unmatched!
Negative True Friends Moving Company Reviews
This storage unit does not hold insurance on their property if any damage due to their negligence occurs. Water leaked into our unit and items were damaged. No coverage was offered for the damages. Unprofessional and would not recommend.
Yelp
Had water damage in our unit due to negligence of maintaining property. Then they told us they are liable for any damages.
Debby C., Yelp
January 23/2025: I was trapped inside my storage unit when the door malfunctioned. Maintenance was promised but not delivered for months while I was still charged fees. Still awaiting reimbursement. It feels like a scam.
Is True Friends Moving Company licensed & insured?
Yes. True Friends Moving Company holds active FMCSA registration under the legal name TRUE FRIENDS MOVING COMPANY LLC. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/10/2026 |
| Fleet size | 15 power units | 02/10/2026 |
| FMCSA inspections | 0 total inspections | 02/10/2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify True Friends Moving Company's active status on the Tennessee licensed movers database.
True Friends Moving Company locations
True Friends Moving Company has 2 locations:
- True Friends Moving Company (headquarters)
- Tampa
How moveBuddha rated True Friends Moving Company
True Friends Moving Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | True Friends Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of True Friends Moving Company
True Friends Moving Company earns praise for reliable and friendly service. In the 33 reviews examined, nearly 88% described a positive experience, highlighting careful handling, professionalism, efficiency, quick moves, and affordable rates. Many said the movers protected fragile items and kept costs transparent, reflecting rare consistency among moving firms. Some found the staff approachable and the booking process simple. Negative feedback focused on storage facility issues: water damage due to poor maintenance, lack of proper insurance, and unresolved complaints. These problems led clients to report frustration and unreimbursed losses. Compared to similar providers, True Friends stands out for its careful moving crews and speed, but those needing storage solutions should exercise caution and review insurance options before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does True Friends Moving Company cost?
True Friends Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does True Friends Moving Company compare to other Clarksville movers?
True Friends Moving Company ranks alongside the top full-service movers in Clarksville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Clarksville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.36 |
91% | A | ||
|
4.4 |
88% | A+ | ||
4.16 |
96% | A+ | ||
|
4.64 |
90% | A- | ||
|
4.64 |
95% | A+ | ||
|
4.5 |
86% | A+ | ||
|
4.56 |
68% | A+ | ||
|
4.56 |
79% | C+ | ||
|
4.52 |
79% | A+ | ||
|
4.56 |
77% | A+ |
How True Friends Moving Company's ratings compare to other Clarksville movers
True Friends Moving Company's Yelp rating (1.0/5) is lower than the average across the 9 movers analyzed in Clarksville, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| True Friends Moving Company | 1.0/5 | -- |
| Clarksville movers | 2.9/5 | 9 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: True Friends Moving Company
True Friends Moving Company earns a 4.4/5 moveBuddha score with 88% positive customer reviews across 33 verified reviews. With 13 years in business and 15 trucks operating across Tennessee, True Friends Moving Company is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about True Friends Moving Company
Is True Friends Moving Company a legitimate, licensed mover?
Yes. True Friends Moving Company holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does True Friends Moving Company's review score compare to other Tennessee movers?
True Friends Moving Company earns 88% positive customer reviews across 33 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is True Friends Moving Company's Yelp rating lower than other sources?
True Friends Moving Company's 1.0/5 Yelp rating across 2 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does True Friends Moving Company offer?
True Friends Moving Company is a full-service mover operating in Tennessee. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does True Friends Moving Company require a deposit?
Deposit requirements for True Friends Moving Company depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has True Friends Moving Company been in business?
True Friends Moving Company has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right Clarksville moving company?
To pick the best Clarksville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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