My 3 Sons Moving - Richmond review 2026 (Richmond, KY)

What do customers say about My 3 Sons Moving - Richmond?

Out of 489 verified reviews, 87% of customers left a positive review about My 3 Sons Moving - Richmond in Richmond, KY. 11.2% of reviews are negative and 1.4% are neutral. My 3 Sons Moving - Richmond has a 5% lower positive review percentage than the average Kentucky moving company (87% vs the Kentucky state average of 92%).

What customers like about My 3 Sons Moving - Richmond

• Affordable rates

  Many reviewers found My 3 Sons Moving - Richmond to be more budget-friendly than competitors without sacrificing quality.

• Friendly and approachable staff

  Many customers felt at ease working with the courteous and personable team at My 3 Sons Moving - Richmond.

• Quick moving process

  The team at My 3 Sons Moving - Richmond often gets the job done faster than expected, saving clients time.

• Respectful of property

  Customers appreciated how carefully My 3 Sons Moving - Richmond's team maneuvered furniture through tight spaces without damaging walls or floors.

• Professional and polite staff

  Customers say the My 3 Sons Moving - Richmond's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

• “Prompt, professional, very easy to work with, and very affordable. They quickly moved a room of furniture and were cautious with our property.”

• “Four young men were very polite and respectful, used rugs to prevent damage, worked without delays, and safely moved a 1,000-pound gun safe.”

• “Best price of every quote we received; the job was fast and efficient, and the crew was very professional and friendly.”

• “Our movers were very professional and came in far under the estimated budget. We’ll be a returning customer!”

• “We have used My 3 Sons Moving multiple times; they have been friendly and professional every time, and they have always taken care with our belongings.”

What mixed reviewers say

• “The boys helped out a lot. There needs to be more communication on what can’t be moved; we had to leave my father’s bedroom because it was dirty.”

• “I was extremely pleased with my movers, but the final cost was much higher than quoted because three movers arrived instead of two.”

• “The crew was friendly and organized, but they ruined my new mattress and offered only $39 toward a $1,000 replacement.”

• “The movers were nice, but skillets and kitchen tools were missing after a short move. The company did not follow up as promised.”

• “The guys were great people, but they damaged my door and handled items poorly. I’ve used other moving companies and had better experiences.”

Most common complaints about My 3 Sons Moving - Richmond

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Misplaced or lost items

  In some cases, belongings went missing or were delivered to the wrong location.

• Inaccurate estimates

  Estimates from My 3 Sons Moving - Richmond were sometimes way off from what customers were ultimately billed.

What negative reviewers say

• “Broken stove and bed rails, several missing items, and broken glass left behind. I would not recommend this company.”

• “The team was hard working, but the final price was much higher than the on-site quote. We were told only after loading that more payment was required.”

• “Movers damaged our hardwood floors, refrigerator, artist desk, garage cabinets, and leather recliner. They did not return my calls to discuss the damage.”

• “I did not receive all my items; much of my cookware and kitchen utensils were missing, adding several hundred dollars in replacement costs.”

• “Be careful with the estimate: we paid twice the original quote despite providing a detailed list. The movers were fine, but I would not recommend them.”