BigJExpress Moving & Logistics LLC review 2026 (O'Fallon, MO)
In business since 2015 · Updated
BigJExpress Moving & Logistics LLC is an O'Fallon, MO mover ranked #55 of 126 movers in Missouri with a 3.78/5 rating.
99% of BigJExpress Moving & Logistics LLC's 152 verified customer reviews are positive. Customers most often praise its special handling, while the most common complaint involves broken promises.
BigJExpress Moving & Logistics LLC has been in business since 2015. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How BigJExpress Moving & Logistics LLC measures up
Across 152 reviews, BigJExpress Moving & Logistics LLC in O'Fallon, MO has an A+ rating from the Better Business Bureau.
BigJExpress Moving & Logistics LLC ranks #55 out of 126 movers in Missouri with a moveBuddha Score of 3.78 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.78.
- Customer service
- 3.6
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
Better Business Bureau
Based on BBB profile
Is BigJExpress Moving & Logistics LLC moveBuddha Certified?
BigJExpress Moving & Logistics LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. BigJExpress Moving & Logistics LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about BigJExpress Moving & Logistics LLC?
Out of 152 verified reviews, 99% of customers left a positive review about BigJExpress Moving & Logistics LLC in O'Fallon, MO. 1.3% of reviews are negative. BigJExpress Moving & Logistics LLC has a 11% higher positive review percentage than the average Missouri moving company (99% vs the Missouri state average of 88%).
- Positive98.7%(150)
- Negative1.3%(2)
Based on 152 reviews across Google, Yelp, and other review sites.
What customers like about BigJExpress Moving & Logistics LLC
Special handling available
BigJExpress Moving & Logistics LLC earned praise for offering specialized care for delicate or oversized items.
Affordable rates
Many reviewers found BigJExpress Moving & Logistics LLC to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that BigJExpress Moving & Logistics LLC was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from BigJExpress Moving & Logistics LLC throughout the moving process.
Respectful of property
Customers appreciated how carefully BigJExpress Moving & Logistics LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“We were on a tight time line and they were able to get out items moved quickly and safely. Would highly recommend.”
Kody ThomasVerified ReviewerGoogle“Josh with Big JExpress was very responsive, did an absolute professional job, was easy to deal with and offered an affordable option for transporting my extremely large and heavy vanity up our narrow stairs without any issues whatsoever.”
Chris PagelVerified ReviewerGoogle“Josh and his crew arrived early, were professional and courteous, and handled all items like they were moving their own household furniture.”
James CusimanoVerified ReviewerGoogle“Communication from the team was outstanding. They were fast, efficient, and friendly. Would highly recommend.”
Brian AdamsVerified ReviewerGoogle“The guys came out and helped me move 3 refrigerators, and were very professional: on-time, no time wasted, right to work, and very upfront about everything. I appreciated their flexibility in handling my move.”
Gene WhiteheadVerified ReviewerGoogle
Most common complaints about BigJExpress Moving & Logistics LLC
Broken promises
Customers noted instances where BigJExpress Moving & Logistics LLC failed to deliver on services that were initially guaranteed.
Poor complaint handling
Customers expressed frustration over how slowly or dismissively their complaints were handled.
What negative reviewers say
“Problems can happen during any move. In my experience, accountability, transparency, and customer service after the move were lacking.”
Jeff J.Verified ReviewerGoogle“He didn't live up to his quote, or word. Didn't perform as promised, and we had to make other arrangements for our extra possessions, storage and transport to SC.”
Vickie Gatesh DavisVerified ReviewerGoogle
BigJExpress Moving & Logistics LLC
3.78O'Fallon, MOSince 2015
Save more than 30% on average by comparing movers before you book.
BigJExpress Moving & Logistics LLC
3.78
O'Fallon, MO · Since 2015
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from BigJExpress Moving & Logistics LLC, then see how it compares with other top-rated movers in O'Fallon.
Compare prices side by side
See where BigJExpress Moving & Logistics LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does BigJExpress Moving & Logistics LLC offer?
BigJExpress Moving & Logistics LLC is a full-service local and long-distance mover in O'Fallon, MO, listing 17 services on moveBuddha, including small moves, senior moves, and packing.
Services offered
Is BigJExpress Moving & Logistics LLC licensed and insured?
Registered with the FMCSA
US DOT 3058382. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
BigJExpress Moving & Logistics LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 3058382.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover BigJExpress Moving & Logistics LLC holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does BigJExpress Moving & Logistics LLC cost?
BigJExpress Moving & Logistics LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Missouri, you can expect to pay approximately $135/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Missouri moving companies similar to BigJExpress Moving & Logistics LLC typically bill the amounts below using a $135/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
BigJExpress Moving & Logistics LLC offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Missouri moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does BigJExpress Moving & Logistics LLC offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- Military
BigJExpress Moving & Logistics LLC accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
BigJExpress Moving & Logistics LLC also offers a military discount. Ask what you qualify for and how much you could save before you book.
How BigJExpress Moving & Logistics LLC compares with other local movers
With a moveBuddha score of 3.78 out of 5, BigJExpress Moving & Logistics LLC trails the five highest-scoring moving companies near O'Fallon, 0.70 points behind Sebastian Moving. BigJExpress Moving & Logistics LLC's score rests on 152 reviews, fewer than any of the five. BigJExpress Moving & Logistics LLC has a quote accuracy score higher than four of the five, but the lowest customer service score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Simple MovesSt. Louis | 4.56 | 1,403 | 4.7 | 3.7 | A+ |
| 2 | Cord Moving and StorageEarth city | 4.56 | 422 | 4.6 | 2.8 | A+ |
| 3 | Federal CompaniesHazelwood | 4.56 | 301 | 4.6 | 2.1 | A+ |
| 4 | Arch MovingSt Ann | 4.52 | 1,591 | 4.7 | 2.9 | A+ |
| 5 | Sebastian MovingSaint Louis | 4.48 | 229 | 4.9 | 4.1 | A+ |
| 6 | BigJExpress Moving & Logistics LLCThis mover · ranks #6 | 3.78 | 152 | — | — | A+ |
How does BigJExpress Moving & Logistics LLC compare to other Missouri movers?
- moveBuddha score#55 of 126(better than average)
3.78vs 3.75 avg
BigJExpress Moving & Logistics LLC scores 3.78, above the Missouri average of 3.75, and ranks #55 of 126 Missouri movers.
- Positive reviews#10 of 126(better than average)
99%vs 88% avg
BigJExpress Moving & Logistics LLC has 99% positive reviews, above the Missouri average of 88%, and ranks #10 of 126 Missouri movers.
- Negative reviews#13 of 126(better than average)
1%vs 11% avg
BigJExpress Moving & Logistics LLC has 1% negative reviews, below the Missouri average of 11%, and ranks #13 of 126 Missouri movers. A lower percentage is better.
- Reviews analyzed#46 of 126(worse than average)
152vs 485 avg
BigJExpress Moving & Logistics LLC has 152 reviews analyzed, below the Missouri average of 485, and ranks #46 of 126 Missouri movers.
- BBB rating#41 of 126(better than average)
A+vs A avg
BigJExpress Moving & Logistics LLC has a BBB rating of A+, above the Missouri average of A, and ranks #41 of 126 Missouri movers.
- Years in business#40 of 126(worse than average)
11 yearsvs 30 years avg
BigJExpress Moving & Logistics LLC has been in business for 11 years, below the Missouri average of 30 years, and ranks #40 of 126 Missouri movers.
| Metric | This moverBigJExpress Moving & Logistics LLC | Missouri avg | Missouri rank | Difference |
|---|---|---|---|---|
| moveBuddha score#55 of 126 in Missouri | 3.78 | 3.75 | #55 of 126 | +0.03(better than average) |
| Positive reviews#10 of 126 in Missouri | 99% | 88% | #10 of 126 | +11 pts(better than average) |
| Negative reviewsLower is better#13 of 126 in Missouri | 1% | 11% | #13 of 126 | −10 pts(better than average) |
| Reviews analyzed#46 of 126 in Missouri | 152 | 485 | #46 of 126 | −333(worse than average) |
| BBB rating#41 of 126 in Missouri | A+ | A | #41 of 126 | +1 step(better than average) |
| Years in business#40 of 126 in Missouri | 11 years | 30 years | #40 of 126 | −19(worse than average) |
Compared with 126 Missouri movers with moveBuddha profiles. Rank #1 is the best in Missouri.
BigJExpress Moving & Logistics LLC
3.78O'Fallon, MOSince 2015
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from BigJExpress Moving & Logistics LLC, then see how it compares with other top-rated movers in O'Fallon.
Compare prices side by side
See where BigJExpress Moving & Logistics LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
BigJExpress Moving & Logistics LLC
3.78
O'Fallon, MO · Since 2015
Final verdict: BigJExpress Moving & Logistics LLC
BigJExpress Moving & Logistics LLC earns a 3.78/5 moveBuddha Score and ranks #55 among Missouri movers, with 99% positive feedback across 152 customer reviews.
Customers consistently praise its special handling and affordable rates. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2015, it has less history than the average Missouri mover, and the most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Missouri moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact BigJExpress Moving & Logistics LLC
- Phone
- (636) 262-8551
- Website
- bigjexpress.com
Helpful Missouri moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.