Cita Van Lines review 2026 (Kansas City, MO)
Updated
Cita Van Lines is a Kansas City, MO mover ranked #14 of 14 Kansas City movers and #89 of 102 in Missouri with a 3.30/5 rating.
60% of Cita Van Lines' 102 verified customer reviews are positive. Customers most often praise its careful handling, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cita Van Lines measures up
Cita Van Lines ranks #89 out of 102 movers in Missouri with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Cita Van Lines moveBuddha Certified?
Cita Van Lines is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cita Van Lines hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cita Van Lines?
Out of 102 verified reviews, 60% of customers left a positive review about Cita Van Lines in Kansas City, MO. 38.2% of reviews are negative and 2% are neutral. Cita Van Lines has a 28% lower positive review percentage than the average Missouri moving company (60% vs the Missouri state average of 88%).
- Positive59.8%(61)
- Neutral2%(2)
- Negative38.2%(39)
Based on 102 reviews across Google, Yelp, and other review sites.
What customers like about Cita Van Lines
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Cita Van Lines's attention to detail.
Respectful of property
Customers appreciated how carefully Cita Van Lines's team maneuvered furniture through tight spaces without damaging walls or floors.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Cita Van Lines for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Cita Van Lines's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“The team arrived on time, handled everything with care, and worked efficiently. They treated my belongings as if they were their own. Nothing was damaged.”
Melonie JohnsonVerified ReviewerGoogle“The movers were kind and respectful the whole time. They addressed me respectfully and ensured I permitted them before moving anything.”
Christopher RamirezVerified ReviewerGoogle“The staff was very friendly and helpful while they were handling our things. Their careful packing made sure that all of our items got to us in perfect condition.”
Dávid DóraVerified ReviewerGoogle“I was able to get furniture moved with a rush order out of state in a timely, professional manner. The drivers kept me updated and were punctual.”
Ramses LeeVerified ReviewerGoogle
What mixed reviewers say
“CITA contacted me directly, discussed my concerns, resolved the issues, and offered a refund. This was more contact than I received from the company I hired.”
Angie HVerified ReviewerGoogle“Vitaly’s and KD’s teams were quick, helpful, and efficient, but hidden fees nearly doubled the quote and communication was poor. I would not use the company again.”
Lauren AshVerified ReviewerGoogle
Most common complaints about Cita Van Lines
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Cita Van Lines clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“They showed up on the day we had to be out, doubled the price, and later demanded more at delivery. Our cost went from $4,400 to $8,500.”
Bill SchermesVerified ReviewerGoogle“We paid extra for Guaranteed Delivery by June 21, and it is now mid-July. We still have no belongings, no assigned driver, and no delivery date. Follow-up calls went unanswered.”
Martha WeaverVerified ReviewerGoogle“The pickup team was quick and careful, but at delivery one of my TVs was lost. I went through the claims process and was unsuccessful in recovering it.”
Marcus HammondsVerified ReviewerGoogle
Cita Van Lines
3.30Kansas City, MO
Save more than 30% on average by comparing movers before you book.
Cita Van Lines
3.30
Kansas City, MO
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cita Van Lines, then see how it compares with other top-rated movers in Kansas City.
Compare prices side by side
See where Cita Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cita Van Lines offer?
Cita Van Lines handles local moves and long-distance moves from Kansas City, MO, with services including small moves, packing, and unpacking.
Services offered
Is Cita Van Lines licensed and insured?
moveBuddha holds no federal licensing record for Cita Van Lines in Kansas City, MO. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cita Van Lines holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Cita Van Lines cost?
Cita Van Lines does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Missouri, you can expect to pay approximately $135/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Missouri moving companies similar to Cita Van Lines typically bill the amounts below using a $135/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Cita Van Lines offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Missouri moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Cita Van Lines offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Cita Van Lines does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Cita Van Lines compares with the top 10 Kansas City movers
With a moveBuddha score of 3.30 out of 5, Cita Van Lines falls short of the top 10 Kansas City movers, 0.96 points behind God's Movers, LLC. Cita Van Lines's score rests on 102 reviews, fewer than any of the ten. Where Cita Van Lines falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Kansas City, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Moving ProzKansas City | 4.52 | 3,665 | 4.9 | 3.1 | B+ |
| 2 | A Friend With A Truck MoversKansas | 4.50 | 1,121 | 4.8 | 3.5 | A+ |
| 3 | Bellhop MovingKansas City | 4.48 | 412 | 4.6 | 3.2 | F |
| 4 | You Move MeMission | 4.42 | 8,578 | 4.8 | 2.4 | A |
| 5 | All My Sons Moving & StorageKansas | 4.42 | 3,251 | 4.4 | 1.4 | A |
| 6 | TWO MEN AND A TRUCKOverland Park | 4.42 | 909 | 4.3 | 1.0 | A+ |
| 7 | TWO MEN AND A TRUCKKansas | 4.42 | 307 | 4.6 | 1.8 | A+ |
| 8 | The Dudes Moving Company LLCKansas City | 4.38 | 776 | 4.9 | 4.0 | A+ |
| 9 | Metro Wide Movers, LLCGrain Valley | 4.30 | 710 | 4.7 | 2.8 | — |
| 10 | God's Movers, LLCKansas City | 4.26 | 145 | 4.8 | 4.2 | A+ |
| 11 | Cita Van LinesThis mover · ranks #11 | 3.30 | 102 | — | — | — |
How does Cita Van Lines compare to other Missouri movers?
- moveBuddha score#89 of 102(worse than average)
3.30vs 3.85 avg
Cita Van Lines scores 3.30, below the Missouri average of 3.85, and ranks #89 of 102 Missouri movers.
- Positive reviews#94 of 102(worse than average)
60%vs 88% avg
Cita Van Lines has 60% positive reviews, below the Missouri average of 88%, and ranks #94 of 102 Missouri movers.
- Negative reviews#94 of 102(worse than average)
38%vs 11% avg
Cita Van Lines has 38% negative reviews, above the Missouri average of 11%, and ranks #94 of 102 Missouri movers. A lower percentage is better.
- Reviews analyzed#59 of 102(worse than average)
102vs 485 avg
Cita Van Lines has 102 reviews analyzed, below the Missouri average of 485, and ranks #59 of 102 Missouri movers.
| Metric | This moverCita Van Lines | Missouri avg | Missouri rank | Difference |
|---|---|---|---|---|
| moveBuddha score#89 of 102 in Missouri | 3.30 | 3.85 | #89 of 102 | −0.55(worse than average) |
| Positive reviews#94 of 102 in Missouri | 60% | 88% | #94 of 102 | −28 pts(worse than average) |
| Negative reviewsLower is better#94 of 102 in Missouri | 38% | 11% | #94 of 102 | +27 pts(worse than average) |
| Reviews analyzed#59 of 102 in Missouri | 102 | 485 | #59 of 102 | −383(worse than average) |
Compared with 102 Missouri movers with moveBuddha profiles. Rank #1 is the best in Missouri.
Cita Van Lines
3.30Kansas City, MO
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cita Van Lines, then see how it compares with other top-rated movers in Kansas City.
Compare prices side by side
See where Cita Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cita Van Lines
3.30
Kansas City, MO
Final verdict: Cita Van Lines
Cita Van Lines earns a 3.30/5 moveBuddha Score and ranks #14 among Kansas City movers, with 60% positive feedback across 102 customer reviews.
Customers consistently praise its careful handling and respect for property. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Missouri moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cita Van Lines
- Phone
- (855) 935-5525
- Website
- citavanlines.net
Helpful Missouri moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.