Citywide Moving Systems review 2026 (Charlotte, NC)
Updated
Citywide Moving Systems is a Charlotte, NC mover ranked #31 of 31 Charlotte movers and #142 of 254 in North Carolina with a 3.38/5 rating.
80% of Citywide Moving Systems' 105 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves damage to items.
Citywide Moving Systems holds active FMCSA registration (USDOT #859309) and operates 15 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Citywide Moving Systems measures up
Citywide Moving Systems ranks #142 out of 254 movers in North Carolina with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Citywide Moving Systems moveBuddha Certified?
Citywide Moving Systems is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Citywide Moving Systems hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Citywide Moving Systems?
Out of 105 verified reviews, 80% of customers left a positive review about Citywide Moving Systems in Charlotte, NC. 18.1% of reviews are negative and 1.9% are neutral. Citywide Moving Systems has a 11% lower positive review percentage than the average North Carolina moving company (80% vs the North Carolina state average of 91%).
- Positive80%(84)
- Neutral1.9%(2)
- Negative18.1%(19)
Based on 105 reviews across Google, Yelp, and other review sites.
What customers like about Citywide Moving Systems
Respectful of property
Customers appreciated how carefully Citywide Moving Systems's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Citywide Moving Systems's attention to detail.
Quick moving process
The team at Citywide Moving Systems often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Citywide Moving Systems for completing moves smoothly and with minimal downtime.
What positive reviewers say
“They finished the job much faster than I expected while taking excellent care of all my belongings. They protected my heavy furniture, handled everything professionally, and nothing was damaged.”
Cletus Smith JrVerified ReviewerGoogle“Dakota and Kendrick moved my small move fast and carefully. The office staff is friendly and efficient. They are by far the most affordable, upfront and honest moving company I've ever used.”
Criss LeeVerified ReviewerGoogle“Dakota, Terry, and Marid were very nice and helpful. Everything got from Point A to Point B in great condition, and they made quick work of it on a very hot day.”
Brandon CarlisleVerified ReviewerGoogle“Great movers! Respected my stuff and were very careful moving my stuff. Thank you so much!”
Kate AldridgeVerified ReviewerGoogle
What mixed reviewers say
“The movers did a good job, didn’t break anything, were on time and worked hard. The supervisor kept 'begging' and dropping 'not so subtle' hints that he wanted a tip.”
BecksVerified ReviewerGoogle“Presentation was nice, just way over priced.”
jewel HoyleVerified ReviewerGoogle
Most common complaints about Citywide Moving Systems
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Inaccurate estimates
Estimates from Citywide Moving Systems were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They showed up 25 minutes late, charged me for the time they were late, damaged my property, clogged my toilet, and severely overcharged me.”
John LVerified ReviewerGoogle“The movers were over an hour and a half late. Furniture had dings, chips, scrapes, scratches, and gouges; a bed fell apart the first night.”
Elizabeth CountessVerified ReviewerGoogle“The salesperson underestimated the time and number of trucks needed. The move required four men, two trucks, and 10 hours instead of three men, one truck, and eight hours; items were damaged.”
Tom VoorheesVerified ReviewerGoogle“I was told each piece would be wrapped and handled with care, but the service was not professional. I found damage to furniture and my new home's doorway.”
Gregory RalphVerified ReviewerGoogle
Citywide Moving Systems
3.38Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Citywide Moving Systems
3.38
Charlotte, NC
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Citywide Moving Systems, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Citywide Moving Systems lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Citywide Moving Systems offer?
Citywide Moving Systems handles local moves and long-distance moves from Charlotte, NC, with services including small moves, senior moves, and packing.
Services offered
- Full-service moving
- Local & in-state moving
- Long-distance moving
- Office & commercial moving
- Small moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Storage
- Climate-controlled storage
- Piano moving
- Hot tub moving
- Pool table moving
- Fine art
- Antiques
- Safes
- Shipment tracking
- Full valuation coverage
Is Citywide Moving Systems licensed and insured?
Federally licensed, operating authority active
US DOT 859309 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Citywide Moving Systems is registered with the Federal Motor Carrier Safety Administration under US DOT number 859309, as CITYWIDE MOVING SYSTEMS INC, and its operating status is currently active. It also holds a North Carolina intrastate license, number NCUC 2235.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Citywide Moving Systems holds. Ask for a certificate of insurance before you book.
- State license number
- NCUC 2235Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- CITYWIDE MOVING SYSTEMS INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- ConditionalAssigned after a compliance review
- Trucks registered
- 15Power units reported to the FMCSA
- Miles driven
- 48,761Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Citywide Moving Systems cost?
Citywide Moving Systems does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Citywide Moving Systems typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Citywide Moving Systems is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Citywide Moving Systems offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- MilitarySeniorMover’s own offer
Citywide Moving Systems does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Citywide Moving Systems also offers military and senior discounts. It also lists: Healthcare professional discounts and discounted rates for flexible scheduling are mentioned. Ask what you qualify for and how much you could save before you book.
How Citywide Moving Systems compares with the top 10 Charlotte movers
With a moveBuddha score of 3.38 out of 5, Citywide Moving Systems falls short of the top 10 movers in Charlotte, 1.12 points behind Easy Movers. Citywide Moving Systems's score rests on 105 reviews, fewer than any of the ten. Where Citywide Moving Systems falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Charlotte, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyCharlotte | 4.58 | 721 | 5.0 | 4.3 | A+ |
| 2 | You Move MeCharlotte | 4.58 | 309 | 4.9 | 4.2 | A+ |
| 3 | HilldrupCharlotte | 4.58 | 262 | 4.7 | 2.1 | A+ |
| 4 | Ballantyne & Beyond MovingFort Mill | 4.56 | 258 | 4.6 | 3.1 | A+ |
| 5 | All My Sons Moving & StorageCharlotte | 4.52 | 4,797 | 4.5 | 1.7 | A+ |
| 6 | Make A MoveCharlotte | 4.52 | 485 | 4.3 | 3.5 | A+ |
| 7 | Citywide Moving SystemsMonroe | 4.52 | 484 | 4.8 | 3.0 | A+ |
| 8 | College Hunks Hauling Junk & MovingCharlotte | 4.52 | 336 | 5.0 | 2.7 | — |
| 9 | E.E. Ward Moving & StorageCharlotte | 4.52 | 140 | 4.8 | 4.0 | A+ |
| 10 | Easy MoversPineville | 4.50 | 1,092 | 4.7 | 3.4 | A+ |
| 11 | Citywide Moving SystemsThis mover · ranks #11 | 3.38 | 105 | — | — | — |
How does Citywide Moving Systems compare to other North Carolina movers?
- moveBuddha score#142 of 254(worse than average)
3.38vs 3.81 avg
Citywide Moving Systems scores 3.38, below the North Carolina average of 3.81, and ranks #142 of 254 North Carolina movers.
- Positive reviews#212 of 254(worse than average)
80%vs 91% avg
Citywide Moving Systems has 80% positive reviews, below the North Carolina average of 91%, and ranks #212 of 254 North Carolina movers.
- Negative reviews#215 of 254(worse than average)
18%vs 8% avg
Citywide Moving Systems has 18% negative reviews, above the North Carolina average of 8%, and ranks #215 of 254 North Carolina movers. A lower percentage is better.
- Reviews analyzed#153 of 254(worse than average)
105vs 371 avg
Citywide Moving Systems has 105 reviews analyzed, below the North Carolina average of 371, and ranks #153 of 254 North Carolina movers.
| Metric | This moverCitywide Moving Systems | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#142 of 254 in North Carolina | 3.38 | 3.81 | #142 of 254 | −0.43(worse than average) |
| Positive reviews#212 of 254 in North Carolina | 80% | 91% | #212 of 254 | −11 pts(worse than average) |
| Negative reviewsLower is better#215 of 254 in North Carolina | 18% | 8% | #215 of 254 | +10 pts(worse than average) |
| Reviews analyzed#153 of 254 in North Carolina | 105 | 371 | #153 of 254 | −266(worse than average) |
Compared with 254 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Citywide Moving Systems
3.38Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Citywide Moving Systems, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Citywide Moving Systems lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Citywide Moving Systems
3.38
Charlotte, NC
Final verdict: Citywide Moving Systems
Citywide Moving Systems earns a 3.38/5 moveBuddha Score and ranks #31 among Charlotte movers, with 80% positive feedback across 105 customer reviews.
Customers consistently praise its respect for property and careful handling. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
It operates 15 trucks. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Citywide Moving Systems
- Phone
- (704) 841-7001
- Website
- citywidemoving.com
Other Citywide Moving Systems locations
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.