Smart Move Wilson Moving & Storage review 2026 (Wilson, NC)
In business since 2005 · Updated
Smart Move Wilson Moving & Storage is a Wilson, NC mover ranked #93 of 313 movers in North Carolina with a 4.20/5 rating.
90% of Smart Move Wilson Moving & Storage's 432 verified customer reviews are positive. Customers most often praise its professional and polite staff, while the most common complaint involves damage to items.
In business since 2005, Smart Move Wilson Moving & Storage holds active FMCSA registration (USDOT #2500357) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smart Move Wilson Moving & Storage measures up
Across 432 reviews, Smart Move Wilson Moving & Storage in Wilson, NC is rated 4.7/5 on Google (381 reviews) and 2.5/5 on Yelp (26 reviews), and has an F rating from the Better Business Bureau.
Smart Move Wilson Moving & Storage ranks #93 out of 313 movers in North Carolina with a moveBuddha Score of 4.20 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.20.
- Customer service
- 4.7
- Industry experience
- 4.7
- Brand
- 4.0
- Website
- 4.0
- Review quality
- 3.8
Google rating
Based on 381 reviews
Yelp rating
Based on 26 reviews
Better Business Bureau
Based on BBB profile
Is Smart Move Wilson Moving & Storage moveBuddha Certified?
Smart Move Wilson Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smart Move Wilson Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smart Move Wilson Moving & Storage?
Out of 432 verified reviews, 90% of customers left a positive review about Smart Move Wilson Moving & Storage in Wilson, NC. 9.3% of reviews are negative and 0.9% are neutral. Smart Move Wilson Moving & Storage has a 1% lower positive review percentage than the average North Carolina moving company (90% vs the North Carolina state average of 91%).
- Positive89.8%(388)
- Neutral0.9%(4)
- Negative9.3%(40)
Based on 432 reviews across Google, Yelp, and other review sites.
What customers like about Smart Move Wilson Moving & Storage
Professional and polite staff
Customers say the Smart Move Wilson Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Efficient service
Many customers praise Smart Move Wilson Moving & Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Smart Move Wilson Moving & Storage.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smart Move Wilson Moving & Storage's attention to detail.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Very efficient and told them I can only do 2 hrs and they delivered the stuff within 2 hrs. Easy to talk to and very professional. I would highly recommend them.”
YelpVerified Reviewer “Brody and Jaquan were amazing! Fast, efficient and very careful. Highly recommend!”
Nicole DeChiaroVerified ReviewerGoogle“John and Tristan were wonderful moving my items!! They were very kind as well. They were gentle, professional, and paid careful attention to my items. Would highly recommend!!!”
Liz FarmerVerified ReviewerGoogle“These guys were amazing! We originally booked a 3 person crew, but only 2 movers showed up. Honestly, they didn’t miss a beat, they got everything moved in record time and handled all of our stuff with care.”
Juan-Carlos RodriguezVerified ReviewerGoogle
What mixed reviewers say
“The guys who moved my belongings worked very hard all day. But they left random items behind, so I had to make several trips to collect them.”
GoogleVerified Reviewer “Good guys but the packaging wasn’t to par and there was a broken glass piece. Packaging needed to be more organized.”
GoogleVerified Reviewer “NOT a Good Job to have @ all…”
GoogleVerified Reviewer
Most common complaints about Smart Move Wilson Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Broken promises
Customers noted instances where Smart Move Wilson Moving & Storage failed to deliver on services that were initially guaranteed.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Packed, stored, and delivered my items with scratches, scrapes, water damage, and some items had to be completely replaced. Absolutely no return calls from the owner/office about the damage.”
Steve CaronnaVerified ReviewerGoogle“The movers left a very difficult to move piece of furniture and promised that they would return the next day with more help and free of charge. The representative said it was against policy.”
Weston YoungVerified ReviewerGoogle“Movers were late -said the truck broke down. I got no phone call and had to call them several times to make sure they were coming that day. The movers themselves were very nice but they rushed and wrapped nothing.”
GoogleVerified Reviewer
Smart Move Wilson Moving & Storage
4.20Wilson, NCSince 2005
Save more than 30% on average by comparing movers before you book.
Smart Move Wilson Moving & Storage
4.20
Wilson, NC · Since 2005
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Wilson Moving & Storage, then see how it compares with other top-rated movers in Wilson.
Compare prices side by side
See where Smart Move Wilson Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smart Move Wilson Moving & Storage offer?
Beyond standard household moves, Smart Move Wilson Moving & Storage handles piano moving, fine art handling, and safe moving.
Services offered
Is Smart Move Wilson Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2500357 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Smart Move Wilson Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2500357, as SMART MOVE USA LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smart Move Wilson Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- SMART MOVE USA LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 0 (0 )Reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- September 2026
How much does Smart Move Wilson Moving & Storage cost?
Smart Move Wilson Moving & Storage lists an hourly rate of $140, above the North Carolina average of $124/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $400–$700. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Smart Move Wilson Moving & Storage typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smart Move Wilson Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smart Move Wilson Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
- Discounts
- MilitaryMover’s own offer
Smart Move Wilson Moving & Storage accepts credit cards. A deposit is required to book. Smart Move Wilson Moving & Storage's terms: Yelp lists a security deposit as required for storage services.
Smart Move Wilson Moving & Storage also offers a military discount. It also lists: $50 discount for Oasis Apartments residents. Ask what you qualify for and how much you could save before you book.
How Smart Move Wilson Moving & Storage compares with other local movers
With a moveBuddha score of 4.20 out of 5, Smart Move Wilson Moving & Storage trails the four top-rated movers in the Wilson area, 0.24 points behind Crabtree Family Moving. Where Smart Move Wilson Moving & Storage falls behind is brand, with the lowest brand score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | College Hunks Hauling Junk & MovingGreenville | 4.52 | 293 | 4.8 | 2.0 | A+ |
| 3 | Little Guys MoversRaleigh | 4.50 | 1,013 | 4.9 | 4.5 | A+ |
| 4 | Crabtree Family MovingRaleigh | 4.44 | 398 | 4.8 | 2.8 | F |
| 5 | Smart Move Wilson Moving & StorageThis mover · ranks #5 | 4.20 | 432 | 4.7 | 2.5 | F |
How does Smart Move Wilson Moving & Storage compare to other North Carolina movers?
- moveBuddha score#93 of 313(better than average)
4.20vs 3.71 avg
Smart Move Wilson Moving & Storage scores 4.20, above the North Carolina average of 3.71, and ranks #93 of 313 North Carolina movers.
- Positive reviews#170 of 313(worse than average)
90%vs 91% avg
Smart Move Wilson Moving & Storage has 90% positive reviews, below the North Carolina average of 91%, and ranks #170 of 313 North Carolina movers.
- Negative reviews#167 of 313(worse than average)
9%vs 8% avg
Smart Move Wilson Moving & Storage has 9% negative reviews, above the North Carolina average of 8%, and ranks #167 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#55 of 313(better than average)
432vs 369 avg
Smart Move Wilson Moving & Storage has 432 reviews analyzed, above the North Carolina average of 369, and ranks #55 of 313 North Carolina movers.
- Yelp rating#94 of 313(worse than average)
2.5vs 3.4 avg
Smart Move Wilson Moving & Storage has a Yelp rating of 2.5, below the North Carolina average of 3.4, and ranks #94 of 313 North Carolina movers.
- BBB rating#106 of 313(worse than average)
Fvs A- avg
Smart Move Wilson Moving & Storage has a BBB rating of F, below the North Carolina average of A-, and ranks #106 of 313 North Carolina movers.
- Years in business#44 of 313(worse than average)
21 yearsvs 25 years avg
Smart Move Wilson Moving & Storage has been in business for 21 years, below the North Carolina average of 25 years, and ranks #44 of 313 North Carolina movers.
| Metric | This moverSmart Move Wilson Moving & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#93 of 313 in North Carolina | 4.20 | 3.71 | #93 of 313 | +0.49(better than average) |
| Positive reviews#170 of 313 in North Carolina | 90% | 91% | #170 of 313 | −1 pts(worse than average) |
| Negative reviewsLower is better#167 of 313 in North Carolina | 9% | 8% | #167 of 313 | +1 pts(worse than average) |
| Reviews analyzed#55 of 313 in North Carolina | 432 | 369 | #55 of 313 | +63(better than average) |
| Yelp ratingBased on only 26 reviews#94 of 313 in North Carolina | 2.5 | 3.4 | #94 of 313 | −0.9(worse than average) |
| BBB rating#106 of 313 in North Carolina | F | A- | #106 of 313 | −10 steps(worse than average) |
| Years in business#44 of 313 in North Carolina | 21 years | 25 years | #44 of 313 | −4(worse than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Smart Move Wilson Moving & Storage
4.20Wilson, NCSince 2005
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Wilson Moving & Storage, then see how it compares with other top-rated movers in Wilson.
Compare prices side by side
See where Smart Move Wilson Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smart Move Wilson Moving & Storage
4.20
Wilson, NC · Since 2005
Final verdict: Smart Move Wilson Moving & Storage
Smart Move Wilson Moving & Storage earns a 4.20/5 moveBuddha Score and ranks #93 among North Carolina movers, with 90% positive feedback across 432 customer reviews.
Customers consistently praise its professional and polite staff and efficient service. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 1 truck and a track record dating to 2005, it has less history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smart Move Wilson Moving & Storage
- Phone
- (252) 668-6755
- Website
- thebestmoversaround.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.