Crabtree Family Moving Review
Fact Checked by:
Positive Reviews
90%
across 251 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
14
founded 2012
FMCSA Status
Inactive
Crabtree Family Moving is a 4.5/5-rated North Carolina full-service mover, operating since 2012 (14 years in business). Crabtree Family Moving earns 90% positive reviews across 251 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
Ready to see what Crabtree Family Moving would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Crabtree Family Moving at a glance
- Track record: 14 years in business with 90% positive customer reviews across 251 verified reviews.
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Crabtree Family Moving has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Crabtree Family Moving has about 90% positive reviews across roughly 251 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Crabtree Family Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Crabtree Family Moving emphasizes clear communication, careful handling.
Recent reviews
"The movers were efficient, extremely polite and helpful. They were on time and moved through the process quickly. The experience was wonderful."
"Highly recommend! Super professional, on time, careful with our belongings, and efficient. Money well spent. I will not do another move without Crabtree!"
DOT number
Address
Payment methods
What do customers say about Crabtree Family Moving?
Across 251 verified customer reviews from multiple platforms, 90% are positive, 10% are negative, and 0% are neutral.
What customers like most about Crabtree Family Moving
- Efficient service: Many customers praise Crabtree Family Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Crabtree Family Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Crabtree Family Moving's attention to detail.
- Quick moving process: The team at Crabtree Family Moving often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Crabtree Family Moving throughout the moving process.
Most common complaints about Crabtree Family Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Crabtree Family Moving Reviews
"The movers were efficient, extremely polite and helpful. They were on time and moved through the process quickly. The experience was wonderful."
"Highly recommend! Super professional, on time, careful with our belongings, and efficient. Money well spent. I will not do another move without Crabtree!"
"They took great care of our furniture and used extreme caution to not damage the walls or floors in our new home. Crabtree Family Moving far exceeded my expectations."
Negative Crabtree Family Moving Reviews
"Had used this company for multiple moves in the past and had an absolutely horrible experience the last time using them. They failed to wrap items, causing over $10,000 worth of damages, and I never got a call back from management."
"Many items damaged, all photographed and many shown to the owners... have been trying to settle damage and out of pocket set up for gym, clocks... They refuse to involve insurance for large expensive items."
"The movers incorrectly installed the washer, leading to a major flood... causing $10,000-$15,000 of damage... Owners are refusing to cover the deductible. Extremely disappointed at their refusal to do the right thing."
Is Crabtree Family Moving licensed & insured?
Yes. Crabtree Family Moving holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Crabtree Family Moving's active status on the North Carolina licensed movers database.
How moveBuddha rated Crabtree Family Moving
Crabtree Family Moving earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Crabtree Family Moving | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Crabtree Family Moving
High marks echo throughout customer feedback for Crabtree Family Moving. Out of 251 reviews analyzed, 89.6% of input was positive, reflecting efficient service, professional and careful staff, fast moves, and strong communication. People repeatedly praise the team's friendly demeanor and the care devoted to handling possessions. Positive feedback often mentions how Crabtree relieved moving stress, offered clear quotes, and avoided surprise fees—advantages that set them apart from competitors. On the negative side, complaints focus on damage to items, insurance not being honored as expected, and dissatisfaction with complaint resolution. These issues, though much less common, highlight concerns that can outweigh positives for affected customers. For most, Crabtree delivers a seamless, reliable moving experience others in the industry often fail to match.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Crabtree Family Moving cost?
Crabtree Family Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
How does Crabtree Family Moving compare to other Raleigh movers?
Crabtree Family Moving ranks alongside the top full-service movers in Raleigh on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Raleigh movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
94% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
82% | A | ||
|
4.5 |
90% | F | ||
|
4.44 |
96% | A+ | ||
|
4.42 |
78% | A+ | ||
|
4.5 |
83% | A+ | ||
|
4.36 |
62% | C | ||
|
4.36 |
98% | A+ | ||
|
4.34 |
88% | A+ |
How Crabtree Family Moving's ratings compare to other Raleigh movers
Crabtree Family Moving's Yelp rating (2.9/5) is lower than the average across the 28 movers analyzed in Raleigh, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Crabtree Family Moving | 2.9/5 | -- |
| Raleigh movers | 3.5/5 | 28 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Crabtree Family Moving
Crabtree Family Moving earns a 4.5/5 moveBuddha score with 90% positive customer reviews across 251 verified reviews. With 14 years in business, Crabtree Family Moving is a solid option to consider for North Carolina moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Crabtree Family Moving
Is Crabtree Family Moving a legitimate, licensed mover?
Yes. Crabtree Family Moving holds inactive FMCSA registration. You can verify their licensing status on the North Carolina state regulator database.
How does Crabtree Family Moving's review score compare to other North Carolina movers?
Crabtree Family Moving earns 90% positive customer reviews across 251 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Crabtree Family Moving's Yelp rating lower than other sources?
Crabtree Family Moving's 2.9/5 Yelp rating across 37 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Crabtree Family Moving offer?
Crabtree Family Moving is a full-service mover operating in North Carolina. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Crabtree Family Moving require a deposit?
Deposit requirements for Crabtree Family Moving depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Crabtree Family Moving been in business?
Crabtree Family Moving has been in business for 14 years, founded in 2012. The company holds inactive FMCSA registration.
How do I choose the right Raleigh moving company?
To pick the best Raleigh mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Crabtree Family Moving?
Compare Crabtree Family Moving's quote against other top North Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful North Carolina moving resources
If Crabtree Family Moving isn't the right fit, explore other top-rated North Carolina movers and popular North Carolina moving routes below.
North Carolina moving services
Popular North Carolina moving routes
