Crabtree Family Moving review 2026 (Raleigh, NC)
In business since 2012 · Updated
Crabtree Family Moving is a Raleigh, NC mover ranked #5 of 15 Raleigh movers and #27 of 274 in North Carolina with a 4.44/5 rating.
90% of Crabtree Family Moving's 398 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
Crabtree Family Moving has been in business since 2012. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Crabtree Family Moving measures up
Across 398 reviews, Crabtree Family Moving in Raleigh, NC is rated 4.8/5 on Google (289 reviews) and 2.8/5 on Yelp (34 reviews), and has an F rating from the Better Business Bureau.
Crabtree Family Moving ranks #27 out of 274 movers in North Carolina with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Review quality
- 4.2
Google rating
Based on 289 reviews
Yelp rating
Based on 34 reviews
Better Business Bureau
Based on BBB profile
Is Crabtree Family Moving moveBuddha Certified?
Crabtree Family Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Crabtree Family Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Crabtree Family Moving?
Out of 398 verified reviews, 90% of customers left a positive review about Crabtree Family Moving in Raleigh, NC. 9.8% of reviews are negative and 0.3% are neutral. Crabtree Family Moving has a 1% lower positive review percentage than the average North Carolina moving company (90% vs the North Carolina state average of 91%).
- Positive89.9%(358)
- Neutral0.3%(1)
- Negative9.8%(39)
Based on 398 reviews across Google, Yelp, and other review sites.
What customers like about Crabtree Family Moving
Affordable rates
Many reviewers found Crabtree Family Moving to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Crabtree Family Moving was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Crabtree Family Moving stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Crabtree Family Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Crabtree Family Moving's attention to detail.
What positive reviewers say
“I've used Crabtree for almost 10 moves over the last few years. Every crew member has been courteous, patient, and timely. Crabtree individually wraps and pads each piece. Couldn't recommend their team enough.”
Sam HughesVerified ReviewerGoogle“They put blankets and coverings in place to protect our home. They were efficient and cautious and even worked when it started to rain.”
Carol MatthewsVerified ReviewerGoogle“Very pleased with experience! Austin was patient in helping us book our move. We had to change the move date and delivery date twice, and each time he was understanding and able to make adjustments.”
Mindfully AlloraVerified ReviewerGoogle“The Crabtree team were very friendly, polite, and professional. They did an amazing job in a very short time. They were very efficient, coming in at almost half the estimated time and cost.”
William MillerVerified ReviewerGoogle“I’ve used Crabtree movers twice within the past year, and both times have been outstanding. The two movers were professional, efficient, and treated my belongings and home with great care. I appreciate their consistency and reliability.”
S ThorntonVerified ReviewerGoogle
What mixed reviewers say
“Movers were very pleasant and did an ok job. I would highly recommend buying the insurance as several pieces of furniture were damaged.”
David WVerified ReviewerGoogle
Most common complaints about Crabtree Family Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“After eight months of storage, almost all our furniture had mold and mildew, including a rug that had to be discarded. We paid for conditioned storage, but Crabtree was largely unresponsive and had not found a cleaner.”
MikeVerified ReviewerGoogle“During unloading, items, walls, and doors were damaged. The owners initially discussed a resolution, but after more than a month of follow-ups, they became unresponsive and the agreed resolution remained incomplete.”
Alicia WigginsVerified ReviewerGoogle“The movers incorrectly installed the washer, causing a major flood that damaged our laundry room, kitchen, and hardwood floors. The company apologized but refused to cover the $2,500 deductible or address the wider disruption.”
Dave WilsonVerified ReviewerGoogle“Furniture move was OK, but books and records were dumped into boxes. Records were stacked horizontally, some boxes were stacked, and some books were bent. I cannot recommend them for vinyl records or books.”
Richard ButnerVerified ReviewerGoogle“Our furniture, carpets, and floors were damaged during an out-of-state move. Several items were poorly wrapped, some boxes were missing, and beds were assembled incorrectly. Months later, we were still finding damage.”
Brie RitcheyVerified ReviewerGoogle
Crabtree Family Moving
4.44Raleigh, NCSince 2012
Save more than 30% on average by comparing movers before you book.
Crabtree Family Moving
4.44
Raleigh, NC · Since 2012
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Crabtree Family Moving, then see how it compares with other top-rated movers in Raleigh.
Compare prices side by side
See where Crabtree Family Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Crabtree Family Moving offer?
Licensed under US DOT number 2507399, Crabtree Family Moving offers full-service moving, local moves, long-distance moves, and small moves.
Services offered
Is Crabtree Family Moving licensed and insured?
FMCSA operating authority is inactive
US DOT 2507399. Check the current record before booking. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Crabtree Family Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 2507399, and its operating status is currently inactive. It also holds a North Carolina intrastate license, number 2533.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Crabtree Family Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 2533Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Crabtree Family Moving cost?
Crabtree Family Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Crabtree Family Moving typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Crabtree Family Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Crabtree Family Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Crabtree Family Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Crabtree Family Moving also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Crabtree Family Moving compares with the top 10 Raleigh movers
Crabtree Family Moving places fifth among the top 10 movers in Raleigh with a moveBuddha score of 4.44 out of 5, 0.06 points behind Little Guys Movers and 0.08 points ahead of Excel Moving & Storage. At 398 reviews, Crabtree Family Moving has fewer reviews than seven of the ten. Crabtree Family Moving has a quote accuracy score higher than eight of the ten, but an industry experience score that trails seven of the ten.
The ten highest-scoring local movers near Raleigh, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | All My Sons Moving & StorageRaleigh | 4.52 | 4,785 | 4.5 | 1.6 | A |
| 3 | Athens Moving ExpertsRaleigh | 4.50 | 1,494 | 4.9 | 3.9 | A+ |
| 4 | Little Guys MoversRaleigh | 4.50 | 1,013 | 4.9 | 4.5 | A+ |
| 5 | Crabtree Family MovingThis mover · ranks #5 | 4.44 | 398 | 4.8 | 2.8 | F |
| 6 | Excel Moving & StorageRaleigh | 4.36 | 369 | 4.5 | 3.2 | A+ |
| 7 | Ken's Pack & MoveCary | 4.34 | 689 | 4.9 | 3.9 | A+ |
| 8 | Bellhop MovingRaleigh | 4.34 | 92 | 4.7 | 3.2 | F |
| 9 | TWO MEN AND A TRUCKRaleigh | 4.30 | 1,295 | 4.6 | 3.0 | A+ |
| 10 | Cary MovingCary | 4.30 | 148 | 4.1 | 3.4 | A+ |
| 11 | Dogwood Moving CompanyRaleigh | 4.28 | 2,674 | 5.0 | 4.7 | A+ |
How does Crabtree Family Moving compare to other North Carolina movers?
- moveBuddha score#27 of 274(better than average)
4.44vs 3.76 avg
Crabtree Family Moving scores 4.44, above the North Carolina average of 3.76, and ranks #27 of 274 North Carolina movers.
- Positive reviews#168 of 274(worse than average)
90%vs 91% avg
Crabtree Family Moving has 90% positive reviews, below the North Carolina average of 91%, and ranks #168 of 274 North Carolina movers.
- Negative reviews#179 of 274(worse than average)
10%vs 8% avg
Crabtree Family Moving has 10% negative reviews, above the North Carolina average of 8%, and ranks #179 of 274 North Carolina movers. A lower percentage is better.
- Reviews analyzed#56 of 274(better than average)
398vs 369 avg
Crabtree Family Moving has 398 reviews analyzed, above the North Carolina average of 369, and ranks #56 of 274 North Carolina movers.
- Yelp rating#82 of 274(worse than average)
2.8vs 3.4 avg
Crabtree Family Moving has a Yelp rating of 2.8, below the North Carolina average of 3.4, and ranks #82 of 274 North Carolina movers.
- BBB rating#103 of 274(worse than average)
Fvs A- avg
Crabtree Family Moving has a BBB rating of F, below the North Carolina average of A-, and ranks #103 of 274 North Carolina movers.
- Years in business#67 of 274(worse than average)
14 yearsvs 25 years avg
Crabtree Family Moving has been in business for 14 years, below the North Carolina average of 25 years, and ranks #67 of 274 North Carolina movers.
| Metric | This moverCrabtree Family Moving | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#27 of 274 in North Carolina | 4.44 | 3.76 | #27 of 274 | +0.68(better than average) |
| Positive reviews#168 of 274 in North Carolina | 90% | 91% | #168 of 274 | −1 pts(worse than average) |
| Negative reviewsLower is better#179 of 274 in North Carolina | 10% | 8% | #179 of 274 | +2 pts(worse than average) |
| Reviews analyzed#56 of 274 in North Carolina | 398 | 369 | #56 of 274 | +29(better than average) |
| Yelp ratingBased on only 34 reviews#82 of 274 in North Carolina | 2.8 | 3.4 | #82 of 274 | −0.6(worse than average) |
| BBB rating#103 of 274 in North Carolina | F | A- | #103 of 274 | −10 steps(worse than average) |
| Years in business#67 of 274 in North Carolina | 14 years | 25 years | #67 of 274 | −11(worse than average) |
Compared with 274 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Crabtree Family Moving
4.44Raleigh, NCSince 2012
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Crabtree Family Moving, then see how it compares with other top-rated movers in Raleigh.
Compare prices side by side
See where Crabtree Family Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Crabtree Family Moving
4.44
Raleigh, NC · Since 2012
Final verdict: Crabtree Family Moving
Crabtree Family Moving earns a 4.44/5 moveBuddha Score and ranks #5 among Raleigh movers, with 90% positive feedback across 398 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
With a track record dating to 2012, it has less history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Crabtree Family Moving
- Phone
- (919) 500-2013
- Website
- crabtreefamilymoving.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.