Excel Moving & Storage review 2026 (Raleigh, NC)
In business since 1998 · Updated
Excel Moving & Storage is a Raleigh, NC mover ranked #6 of 15 Raleigh movers and #50 of 274 in North Carolina with a 4.36/5 rating.
83% of Excel Moving & Storage's 369 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves misplaced or lost items.
In business since 1998, Excel Moving & Storage holds active FMCSA registration (USDOT #076235). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Excel Moving & Storage measures up
Across 369 reviews, Excel Moving & Storage in Raleigh, NC is rated 4.5/5 on Google (221 reviews) and 3.2/5 on Yelp (78 reviews), and has an A+ rating from the Better Business Bureau.
Excel Moving & Storage ranks #50 out of 274 movers in North Carolina with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
Google rating
Based on 221 reviews
Yelp rating
Based on 78 reviews
Better Business Bureau
Based on BBB profile
Is Excel Moving & Storage moveBuddha Certified?
Excel Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Excel Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Excel Moving & Storage?
Out of 369 verified reviews, 83% of customers left a positive review about Excel Moving & Storage in Raleigh, NC. 14.4% of reviews are negative and 2.7% are neutral. Excel Moving & Storage has a 8% lower positive review percentage than the average North Carolina moving company (83% vs the North Carolina state average of 91%).
- Positive82.9%(306)
- Neutral2.7%(10)
- Negative14.4%(53)
Based on 369 reviews across Google, Yelp, and other review sites.
What customers like about Excel Moving & Storage
Consistency and follow-up
Reviewers liked that Excel Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Excel Moving & Storage throughout the moving process.
Respectful of property
Customers appreciated how carefully Excel Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Excel Moving & Storage's attention to detail.
Professional and polite staff
Customers say the Excel Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Wilson was excellent in communication and professionalism. I very much appreciate it!”
Eric PerrittVerified ReviewerGoogle“Frederick and Daquan went above and beyond, treated my furniture and boxes with great care, and communicated beforehand about their arrival.”
lvejvoda4321Verified ReviewerGoogle“Service was great from start to finish. Really appreciated the follow-up calls after each step of the process.”
YelpVerified Reviewer “Great experience with Jaylan and Daquan. Respectful, responsive, prompt, and professional movers.”
Lake NewcombVerified ReviewerGoogle
What mixed reviewers say
“I was pleased with the packing service, but some furniture arrived with nicks and scratches. Customer service was excellent; the actual execution left a bit to be desired.”
GoogleVerified Reviewer “My delivery date changed three times and ended three days outside the agreed window. Natalie kept me informed, and the delivery crew was professional and courteous.”
GoogleVerified Reviewer “The movers themselves did a great job. The move was overpriced, and the move coordinators never answered their phones.”
YelpVerified Reviewer “My car arrived four days after the estimated date, and I paid for rental coverage because Excel does not cover that cost.”
GoogleVerified Reviewer
Most common complaints about Excel Moving & Storage
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Excel Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“I have used Excel moving 4-5 times over 20 years and was always happy. This was the last move we will do with Excel: many items were damaged, and the response was very poor.”
YelpVerified Reviewer “Countless boxes were full of broken things. After unpacking our stuff, we discovered a brand-new suitcase was missing. Of course, no responsibility on their part.”
GoogleVerified Reviewer “It often took days to hear back, and messages were not received. The bed frame was cracked, delivery fell outside the window, and follow-up calls went unanswered.”
GoogleVerified Reviewer “After delivery, several items were missing. Excel refused to reimburse us despite full moving insurance, and follow-up communication was uncooperative.”
GoogleVerified Reviewer
Excel Moving & Storage
4.36Raleigh, NCSince 1998
Save more than 30% on average by comparing movers before you book.
Excel Moving & Storage
4.36
Raleigh, NC · Since 1998
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Excel Moving & Storage, then see how it compares with other top-rated movers in Raleigh.
Compare prices side by side
See where Excel Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Excel Moving & Storage offer?
Excel Moving & Storage offers packing, unpacking, and fragile-only packing, plus storage and climate-controlled storage.
Services offered
- Full-service moving
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Small moves
- Estate moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Pool table moving
- Fine art
- Antiques
- Grandfather clocks
- Safes
- Shipment tracking
- Full valuation coverage
Is Excel Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 076235 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Excel Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 076235, as ALLIED VAN LINES INC, and its operating status is currently active. It also holds a North Carolina intrastate license, number NCUC#C-731 (Raleigh); NCUC#C-2311 (Greensboro).
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Excel Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- NCUC#C-731 (Raleigh); NCUC#C-2311 (Greensboro)Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ALLIED VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Miles driven
- 35,480,000Reported to the FMCSA for 2024
- Roadside inspections
- 1Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Excel Moving & Storage cost?
Excel Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Excel Moving & Storage typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Excel Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Excel Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Excel Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Excel Moving & Storage also offers discounts on request. It also lists: Volume discounts are available for high-volume clients and long-term distribution partnerships. Ask what you qualify for and how much you could save before you book.
How Excel Moving & Storage compares with the top 10 Raleigh movers
Excel Moving & Storage places sixth among the top 10 movers in Raleigh with a moveBuddha score of 4.36 out of 5, 0.08 points behind Crabtree Family Moving and just ahead of Ken's Pack & Move. At 369 reviews, Excel Moving & Storage has fewer reviews than eight of the ten.
The ten highest-scoring local movers near Raleigh, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | All My Sons Moving & StorageRaleigh | 4.52 | 4,785 | 4.5 | 1.6 | A |
| 3 | Athens Moving ExpertsRaleigh | 4.50 | 1,494 | 4.9 | 3.9 | A+ |
| 4 | Little Guys MoversRaleigh | 4.50 | 1,013 | 4.9 | 4.5 | A+ |
| 5 | Crabtree Family MovingRaleigh | 4.44 | 398 | 4.8 | 2.8 | F |
| 6 | Excel Moving & StorageThis mover · ranks #6 | 4.36 | 369 | 4.5 | 3.2 | A+ |
| 7 | Ken's Pack & MoveCary | 4.34 | 689 | 4.9 | 3.9 | A+ |
| 8 | Bellhop MovingRaleigh | 4.34 | 92 | 4.7 | 3.2 | F |
| 9 | TWO MEN AND A TRUCKRaleigh | 4.30 | 1,295 | 4.6 | 3.0 | A+ |
| 10 | Cary MovingCary | 4.30 | 148 | 4.1 | 3.4 | A+ |
| 11 | Dogwood Moving CompanyRaleigh | 4.28 | 2,674 | 5.0 | 4.7 | A+ |
How does Excel Moving & Storage compare to other North Carolina movers?
- moveBuddha score#50 of 274(better than average)
4.36vs 3.76 avg
Excel Moving & Storage scores 4.36, above the North Carolina average of 3.76, and ranks #50 of 274 North Carolina movers.
- Positive reviews#207 of 274(worse than average)
83%vs 91% avg
Excel Moving & Storage has 83% positive reviews, below the North Carolina average of 91%, and ranks #207 of 274 North Carolina movers.
- Negative reviews#207 of 274(worse than average)
14%vs 8% avg
Excel Moving & Storage has 14% negative reviews, above the North Carolina average of 8%, and ranks #207 of 274 North Carolina movers. A lower percentage is better.
- Reviews analyzed#67 of 274(level with average)
369vs 369 avg
Excel Moving & Storage has 369 reviews analyzed, in line with the North Carolina average of 369, and ranks #67 of 274 North Carolina movers.
- Yelp rating#62 of 274(worse than average)
3.2vs 3.4 avg
Excel Moving & Storage has a Yelp rating of 3.2, below the North Carolina average of 3.4, and ranks #62 of 274 North Carolina movers.
- BBB rating#11 of 274(better than average)
A+vs A- avg
Excel Moving & Storage has a BBB rating of A+, above the North Carolina average of A-, and ranks #11 of 274 North Carolina movers.
- Years in business#37 of 274(better than average)
28 yearsvs 25 years avg
Excel Moving & Storage has been in business for 28 years, above the North Carolina average of 25 years, and ranks #37 of 274 North Carolina movers.
| Metric | This moverExcel Moving & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#50 of 274 in North Carolina | 4.36 | 3.76 | #50 of 274 | +0.60(better than average) |
| Positive reviews#207 of 274 in North Carolina | 83% | 91% | #207 of 274 | −8 pts(worse than average) |
| Negative reviewsLower is better#207 of 274 in North Carolina | 14% | 8% | #207 of 274 | +6 pts(worse than average) |
| Reviews analyzed#67 of 274 in North Carolina | 369 | 369 | #67 of 274 | ±0 |
| Yelp rating#62 of 274 in North Carolina | 3.2 | 3.4 | #62 of 274 | −0.2(worse than average) |
| BBB rating#11 of 274 in North Carolina | A+ | A- | #11 of 274 | +2 steps(better than average) |
| Years in business#37 of 274 in North Carolina | 28 years | 25 years | #37 of 274 | +3(better than average) |
Compared with 274 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Excel Moving & Storage
4.36Raleigh, NCSince 1998
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Excel Moving & Storage, then see how it compares with other top-rated movers in Raleigh.
Compare prices side by side
See where Excel Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Excel Moving & Storage
4.36
Raleigh, NC · Since 1998
Final verdict: Excel Moving & Storage
Excel Moving & Storage earns a 4.36/5 moveBuddha Score and ranks #6 among Raleigh movers, with 83% positive feedback across 369 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1998, it has more history than the average North Carolina mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Excel Moving & Storage
- Phone
- (919) 213-6694
- Website
- excelms.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.