Cross Town Moves review 2026 (Boise, ID)
In business since 1985 · Updated
Cross Town Moves is a Boise, ID mover ranked #5 of 9 Boise movers and #9 of 59 in Idaho with a 4.42/5 rating. It is one of the 10 top-ranked movers in Idaho.
97% of Cross Town Moves' 1,566 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves damage to items.
Cross Town Moves has been in business since 1985. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cross Town Moves measures up
Across 1,566 reviews, Cross Town Moves in Boise, ID is rated 4.9/5 on Google (1,264 reviews) and 4/5 on Yelp (39 reviews), and has an A+ rating from the Better Business Bureau.
Cross Town Moves ranks #9 out of 59 movers in Idaho with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 1,264 reviews
Yelp rating
Based on 39 reviews
Better Business Bureau
Based on BBB profile
Is Cross Town Moves moveBuddha Certified?
Cross Town Moves is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cross Town Moves hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cross Town Moves?
Out of 1,566 verified reviews, 97% of customers left a positive review about Cross Town Moves in Boise, ID. 2.3% of reviews are negative and 0.6% are neutral. Cross Town Moves has a 4% higher positive review percentage than the average Idaho moving company (97% vs the Idaho state average of 93%).
- Positive97.1%(1,521)
- Neutral0.6%(9)
- Negative2.3%(36)
Based on 1,566 reviews across Google, Yelp, and other review sites.
What customers like about Cross Town Moves
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Cross Town Moves.
Quick moving process
The team at Cross Town Moves often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Cross Town Moves for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Cross Town Moves's attention to detail.
Quick response times
Customer support at Cross Town Moves was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“The guys that helped my family move were great. Ryan, Noah, Tyson, Matt and Nick were a pleasure to deal with. They moved all of our stuff quickly and professionally.”
B. EnscoeVerified ReviewerGoogle“Needed help moving some heavy pieces of furniture from the house to the garage. They sent a team in about 30 minutes. The guys were fast and efficient while being careful with our furniture.”
Jeff & Tanya WearVerified ReviewerGoogle“Gage and Ryan were exceptional! We were in a bit of a bind and adjusted schedules to help us. That’s what I call exceptional customer service. Highly recommend.”
Laura StentoVerified ReviewerGoogle“The movers were friendly, quick and efficient! They did a great job.”
shirley freerVerified ReviewerGoogle“Excellent service. Items handled with care at pick up and delivery. Great moving experience!”
Cinda LyonVerified ReviewerGoogle
What mixed reviewers say
“I was disappointed that it was $200.00 more than what Kris had quoted me. I could understand maybe $75.00 for the extra 30 minutes. Just glad to have my deceased father-in-law’s furniture safely delivered.”
Lorrie AlvisVerified ReviewerGoogle“John and Cordell did an excellent job but I was a bit shocked by the final price.”
Tom ShirleyVerified ReviewerGoogle“The move was completed successfully, and the movers were polite, but the final cost was significant. Get clear timing and cost expectations upfront to avoid surprises.”
MelanieVerified ReviewerGoogle“Tommy and George were great, but another mover broke several items and damaged my front door trim while moving furniture.”
Karen DallmanVerified ReviewerGoogle
Most common complaints about Cross Town Moves
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“After unpacking, we found poor packing practices and many boxes and items had shifted, causing damage. Clearly marked stained-glass lamp shades were packed underneath the first row instead of on top.”
GoogleVerified Reviewer “We would not use them again or recommend them. Several items were scratched, a box is still missing, and a special mouse pad was never returned.”
Betsy “Betsey Lewis” LewisVerified ReviewerGoogle“Although the movers worked hard, customer service was poor, the move felt slow, and the final cost was much higher than expected.”
Katie Krieg de GennaroVerified ReviewerGoogle“The movers were polite, but our mattress was torn and stained. Black handprints appeared on lighter furniture, and a chair had a chip.”
Henry WuVerified ReviewerGoogle
Cross Town Moves
4.42Boise, IDSince 1985
Save more than 30% on average by comparing movers before you book.
Cross Town Moves
4.42
Boise, ID · Since 1985
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Town Moves, then see how it compares with other top-rated movers in Boise.
Compare prices side by side
See where Cross Town Moves lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cross Town Moves offer?
Cross Town Moves offers full-service moving, labor-only loading help, and local moves. It also provides commercial moves, small moves, and senior moves.
Services offered
Is Cross Town Moves licensed and insured?
Registered with the FMCSA
US DOT 2256609. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Cross Town Moves is registered with the Federal Motor Carrier Safety Administration under US DOT number 2256609. It also holds a Idaho intrastate license, number 770031.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cross Town Moves holds. Ask for a certificate of insurance before you book.
- State license number
- 770031Issued by Idaho. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Cross Town Moves cost?
Cross Town Moves does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Idaho, you can expect to pay approximately $140/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Idaho moving companies similar to Cross Town Moves typically bill the amounts below using a $140/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Cross Town Moves offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
Cross Town Moves accepts credit cards. A deposit is required to book. Cross Town Moves's terms: A deposit is required to secure the moving date; details are provided when scheduling.
How Cross Town Moves compares with the top 8 Boise movers
With a moveBuddha score of 4.42 out of 5, Cross Town Moves places fifth when ranked against the eight top-scoring movers in Boise, just behind College Hunks Hauling Junk & Moving and level on score with Vantage Moving Solutions, LLC but with more reviews. At 1,566 reviews, Cross Town Moves has more reviews than seven of the eight. Where Cross Town Moves pulls ahead is quote accuracy: it has a quote accuracy score higher than six of the eight.
The eight highest-scoring local movers near Boise, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 208 Moving CompanyGarden City | 4.58 | 1,396 | 4.9 | 4.7 | A+ |
| 2 | All My Sons Moving & StorageBoise | 4.52 | 2,389 | 4.7 | 2.2 | A+ |
| 3 | Merchant Moving & Storage, LLCBoise | 4.52 | 184 | 4.7 | 4.4 | A+ |
| 4 | College Hunks Hauling Junk & MovingBoise | 4.44 | 306 | 4.9 | 3.5 | A |
| 5 | Cross Town MovesThis mover · ranks #5 | 4.42 | 1,566 | 4.9 | 4.0 | A+ |
| 6 | Vantage Moving Solutions, LLCBoise | 4.42 | 189 | 4.7 | 4.1 | A+ |
| 7 | TWO MEN AND A TRUCKMeridian | 4.38 | 249 | 4.8 | 4.4 | A+ |
| 8 | Caseboise MovingBoise | 4.34 | 98 | 4.8 | 4.5 | A+ |
| 9 | Boise Moving & StorageBoise | 4.20 | 75 | 4.9 | 3.4 | A+ |
How does Cross Town Moves compare to other Idaho movers?
- moveBuddha score#9 of 59(better than average)
4.42vs 3.71 avg
Cross Town Moves scores 4.42, above the Idaho average of 3.71, and ranks #9 of 59 Idaho movers.
- Positive reviews#23 of 59(better than average)
97%vs 93% avg
Cross Town Moves has 97% positive reviews, above the Idaho average of 93%, and ranks #23 of 59 Idaho movers.
- Negative reviews#20 of 59(better than average)
2%vs 6% avg
Cross Town Moves has 2% negative reviews, below the Idaho average of 6%, and ranks #20 of 59 Idaho movers. A lower percentage is better.
- Reviews analyzed#2 of 59(better than average)
1,566vs 238 avg
Cross Town Moves has 1,566 reviews analyzed, above the Idaho average of 238, and ranks #2 of 59 Idaho movers.
- Yelp rating#13 of 59(level with average)
4.0vs 4.0 avg
Cross Town Moves has a Yelp rating of 4.0, in line with the Idaho average of 4.0, and ranks #13 of 59 Idaho movers.
- BBB rating#5 of 59(better than average)
A+vs A avg
Cross Town Moves has a BBB rating of A+, above the Idaho average of A, and ranks #5 of 59 Idaho movers.
- Years in business#3 of 59(better than average)
41 yearsvs 19 years avg
Cross Town Moves has been in business for 41 years, above the Idaho average of 19 years, and ranks #3 of 59 Idaho movers.
| Metric | This moverCross Town Moves | Idaho avg | Idaho rank | Difference |
|---|---|---|---|---|
| moveBuddha score#9 of 59 in Idaho | 4.42 | 3.71 | #9 of 59 | +0.71(better than average) |
| Positive reviews#23 of 59 in Idaho | 97% | 93% | #23 of 59 | +4 pts(better than average) |
| Negative reviewsLower is better#20 of 59 in Idaho | 2% | 6% | #20 of 59 | −4 pts(better than average) |
| Reviews analyzed#2 of 59 in Idaho | 1,566 | 238 | #2 of 59 | +1,328(better than average) |
| Yelp ratingBased on only 39 reviews#13 of 59 in Idaho | 4.0 | 4.0 | #13 of 59 | ±0.0 |
| BBB rating#5 of 59 in Idaho | A+ | A | #5 of 59 | +1 step(better than average) |
| Years in business#3 of 59 in Idaho | 41 years | 19 years | #3 of 59 | +22(better than average) |
Compared with 59 Idaho movers with moveBuddha profiles. Rank #1 is the best in Idaho.
Cross Town Moves
4.42Boise, IDSince 1985
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Town Moves, then see how it compares with other top-rated movers in Boise.
Compare prices side by side
See where Cross Town Moves lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cross Town Moves
4.42
Boise, ID · Since 1985
Final verdict: Cross Town Moves
Cross Town Moves earns a 4.42/5 moveBuddha Score and ranks #5 among Boise movers, with 97% positive feedback across 1,566 customer reviews.
Customers consistently praise its friendly and approachable staff and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1985, it has more history than the average Idaho mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Idaho moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cross Town Moves
- Phone
- (208) 378-0226
- Website
- crosstownmovers.net
Other Cross Town Moves locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.