Smooth Moves LLC review 2026 (Kennewick, WA)
In business since 2003 · Updated
Smooth Moves LLC is a Kennewick, WA mover ranked #4 of 5 Kennewick movers and #69 of 265 in Washington with a 4.34/5 rating.
88% of Smooth Moves LLC's 343 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
In business since 2003, Smooth Moves LLC holds active FMCSA registration (USDOT #2013092) and operates 7 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smooth Moves LLC measures up
Across 343 reviews, Smooth Moves LLC in Kennewick, WA is rated 4.6/5 on Google (260 reviews) and 3.5/5 on Yelp (32 reviews), and has an A+ rating from the Better Business Bureau.
Smooth Moves LLC ranks #69 out of 265 movers in Washington with a moveBuddha Score of 4.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.34.
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 260 reviews
Yelp rating
Based on 32 reviews
Better Business Bureau
Based on BBB profile
Is Smooth Moves LLC moveBuddha Certified?
Smooth Moves LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smooth Moves LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smooth Moves LLC?
Out of 343 verified reviews, 88% of customers left a positive review about Smooth Moves LLC in Kennewick, WA. 11.4% of reviews are negative and 0.9% are neutral. Smooth Moves LLC has a 3% lower positive review percentage than the average Washington moving company (88% vs the Washington state average of 91%).
- Positive87.8%(301)
- Neutral0.9%(3)
- Negative11.4%(39)
Based on 343 reviews across Google, Yelp, and other review sites.
What customers like about Smooth Moves LLC
Flexibility
Clients liked that Smooth Moves LLC was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Smooth Moves LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Quick response times
Customer support at Smooth Moves LLC was often noted for responding to questions or concerns almost immediately
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smooth Moves LLC's attention to detail.
Quick moving process
The team at Smooth Moves LLC often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Called last minute for a quick move of a couple couches. They were able to fit me in right away and the staff were very friendly and helpful.”
Brad SappenfieldVerified ReviewerGoogle“The crew was clean, polite and very respectful of our house and furnishings.”
Ron HarleVerified ReviewerGoogle“Ulysses and Trevor were absolute pros! Hard-working, careful with our belongings, efficient, and great to work with.”
David BierwirthVerified ReviewerGoogle“Teddy, Jack and Trevor arrived on time, handled all of my belongings with care, and worked efficiently from start to finish.”
Madhuri KVerified ReviewerGoogle
What mixed reviewers say
“The first crew was efficient, friendly, professional, careful, and respectful. The second crew moved slowly, dropped boxes, bumped walls, and left the storage area difficult to navigate.”
Yeager DavenportVerified ReviewerGoogle“The move went okay, but it took much longer than estimated, the refrigerator was damaged, and the process seemed poorly organized.”
YelpVerified Reviewer “Please ring the doorbell instead of leaving the order leaning on the screen door; someone could steal it or the door could damage the product.”
YelpVerified Reviewer
Most common complaints about Smooth Moves LLC
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The most upsetting thing was all the damage to my furniture; only three pieces made it without some sort of damage.”
Diane GrowVerified ReviewerGoogle“They spent most of the time in the truck standing and talking. I was charged for five hours after a short storage-to-home move.”
Michael BVerified ReviewerGoogle“Many items were missing and broken. I tried for four months to get a resolution, but they would not return calls.”
Nomadic SurvivorVerified ReviewerGoogle
Smooth Moves LLC
4.34Kennewick, WASince 2003
Save more than 30% on average by comparing movers before you book.
Smooth Moves LLC
4.34
Kennewick, WA · Since 2003
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Moves LLC, then see how it compares with other top-rated movers in Kennewick.
Compare prices side by side
See where Smooth Moves LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smooth Moves LLC offer?
Smooth Moves LLC covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage.
Services offered
Is Smooth Moves LLC licensed and insured?
Federally licensed, operating authority active
US DOT 2013092 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Smooth Moves LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 2013092, and its operating status is currently active. It also holds a Washington intrastate license, number HG-64212.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smooth Moves LLC holds. Ask for a certificate of insurance before you book.
- State license number
- HG-64212Issued by Washington. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 7Power units reported to the FMCSA
- Miles driven
- 117,701Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Smooth Moves LLC cost?
Smooth Moves LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Smooth Moves LLC typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smooth Moves LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smooth Moves LLC offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Smooth Moves LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Smooth Moves LLC also offers discounts on request. It also lists: $100 worth of boxes free upon booking an interstate move when mentioning the website. Ask what you qualify for and how much you could save before you book.
How Smooth Moves LLC compares with the top 4 Kennewick movers
With a moveBuddha score of 4.34 out of 5, Smooth Moves LLC places fourth when ranked against the four top-scoring Kennewick movers, just behind Pack it Up Moving LLC and level on score with Move Northwest but with more reviews. At 343 reviews, Smooth Moves LLC has more reviews than three of the four. Where Smooth Moves LLC falls behind is website, with the lowest website score in the group.
The four highest-scoring local movers near Kennewick, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Help-U-Move Inc.Pasco | 4.42 | 493 | 4.9 | 4.4 | A+ |
| 2 | Larsen Transfer CompanyRichland | 4.38 | 98 | 4.4 | 5.0 | A+ |
| 3 | Pack it Up Moving LLCKennewick | 4.36 | 156 | 4.0 | 2.4 | B- |
| 4 | Smooth Moves LLCThis mover · ranks #4 | 4.34 | 343 | 4.6 | 3.5 | A+ |
| 5 | Move NorthwestWalla Walla | 4.34 | 66 | 4.5 | 3.8 | A+ |
How does Smooth Moves LLC compare to other Washington movers?
- moveBuddha score#69 of 265(better than average)
4.34vs 3.72 avg
Smooth Moves LLC scores 4.34, above the Washington average of 3.72, and ranks #69 of 265 Washington movers.
- Positive reviews#166 of 265(worse than average)
88%vs 91% avg
Smooth Moves LLC has 88% positive reviews, below the Washington average of 91%, and ranks #166 of 265 Washington movers.
- Negative reviews#170 of 265(worse than average)
11%vs 8% avg
Smooth Moves LLC has 11% negative reviews, above the Washington average of 8%, and ranks #170 of 265 Washington movers. A lower percentage is better.
- Reviews analyzed#51 of 265(better than average)
343vs 307 avg
Smooth Moves LLC has 343 reviews analyzed, above the Washington average of 307, and ranks #51 of 265 Washington movers.
- Yelp rating#59 of 265(worse than average)
3.5vs 3.6 avg
Smooth Moves LLC has a Yelp rating of 3.5, below the Washington average of 3.6, and ranks #59 of 265 Washington movers.
- BBB rating#46 of 265(better than average)
A+vs A avg
Smooth Moves LLC has a BBB rating of A+, above the Washington average of A, and ranks #46 of 265 Washington movers.
- Years in business#35 of 265(worse than average)
23 yearsvs 33 years avg
Smooth Moves LLC has been in business for 23 years, below the Washington average of 33 years, and ranks #35 of 265 Washington movers.
| Metric | This moverSmooth Moves LLC | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#69 of 265 in Washington | 4.34 | 3.72 | #69 of 265 | +0.62(better than average) |
| Positive reviews#166 of 265 in Washington | 88% | 91% | #166 of 265 | −3 pts(worse than average) |
| Negative reviewsLower is better#170 of 265 in Washington | 11% | 8% | #170 of 265 | +3 pts(worse than average) |
| Reviews analyzed#51 of 265 in Washington | 343 | 307 | #51 of 265 | +36(better than average) |
| Yelp ratingBased on only 32 reviews#59 of 265 in Washington | 3.5 | 3.6 | #59 of 265 | −0.1(worse than average) |
| BBB rating#46 of 265 in Washington | A+ | A | #46 of 265 | +1 step(better than average) |
| Years in business#35 of 265 in Washington | 23 years | 33 years | #35 of 265 | −10(worse than average) |
Compared with 265 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Smooth Moves LLC
4.34Kennewick, WASince 2003
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Moves LLC, then see how it compares with other top-rated movers in Kennewick.
Compare prices side by side
See where Smooth Moves LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smooth Moves LLC
4.34
Kennewick, WA · Since 2003
Final verdict: Smooth Moves LLC
Smooth Moves LLC earns a 4.34/5 moveBuddha Score and ranks #4 among Kennewick movers, with 88% positive feedback across 343 customer reviews.
Customers consistently praise its flexibility and respect for property. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 7 trucks and a track record dating to 2003, it has less history than the average Washington mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smooth Moves LLC
- Phone
- (509) 460-8158
- Website
- gosmoothmoves.net
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.