BMS Moving & Storage Review 2026 (Wilkes-Barre, PA)
Fact Checked by:
Positive
Reviews
81%
across 168 reviews
moveBuddha
Score
4.3/5
based on moveBuddha methodology
FMCSA
Status
Active
BMS Moving & Storage is a 4.3/5-rated Pennsylvania full-service mover. BMS Moving & Storage earns 81% positive reviews across 168 verified customer reviews. The company holds active FMCSA registration and operates 84 trucks. All ratings reflect moveBuddha's independent analysis.
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BMS Moving & Storage at a glance
- Scale: 84 trucks operating across Pennsylvania
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
BMS Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 50% of Scranton movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 67% of Scranton movers (85% nationally)
- Piano moving: A specialty offered by 50% of Scranton movers (71% nationally)
What this BMS Moving & Storage review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. BMS Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. BMS Moving & Storage has about 81% positive reviews across roughly 168 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from BMS Moving & Storage. Discounts may be available for groups like seniors.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. BMS Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Excellent service. Had a great two day move and team was very hard working, and professional."
"We used BMS to move my mother's furniture after her passing. Everyone...was professional from start to finish. They worked efficiently and made sure to take the utmost care of my mother's belongings. I would definitely recommend BMS for all your moving needs."
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What do customers say about BMS Moving & Storage?
BMS Moving & Storage pulls in 81% positive reviews out of 168 verified ratings from multiple platforms, 17% negative, and 2% neutral.
What customers like most about BMS Moving & Storage
- Professional and polite staff: Customers say the BMS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise BMS Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to BMS Moving & Storage's attention to detail.
- Quick moving process: The team at BMS Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about BMS Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from BMS Moving & Storage left some customers feeling in the dark.
Positive BMS Moving & Storage Reviews
Sean Clark, Google
"Excellent service. Had a great two day move and team was very hard working, and professional."
Melissa Bennett, Google
"We used BMS to move my mother's furniture after her passing. Everyone...was professional from start to finish. They worked efficiently and made sure to take the utmost care of my mother's belongings. I would definitely recommend BMS for all your moving needs."
Corey Nicholson, Google
"Dennis was awesome for my move! He showed up on time, handled my stuff with care, and kept a great vibe the whole way. Made the whole thing easy and stress-free. Definitely recommend him!"
Negative BMS Moving & Storage Reviews
Tonia Gilkey, Google
"Worst move we ever experience. ...Almost every piece of furniture arrived damaged in some way. ...We filed a claim...no response whatsoever. ...We will never use Bekins again."
Philip Stevenson, Google
"What a nightmare!! ...My overflow items were missing for about a month...almost every piece of furniture was scratched or damaged...No resolution from the supposed customer service whatsoever."
Germaine Meskers, Google
"We moved across country and our belongings arrived 3 weeks late AND missing...multiple Nick’s (not small) in our furniture...never received any response...."
Neutral BMS Moving & Storage Reviews
Lisa Engelhardt, Google
"The movers were prompt, careful and quick. Nothing was broken. My ONLY complaint was that they would NOT go up in my attic to retrieve the bulk of 'move'...otherwise...great move."
Bessie Brobst, Google
"We had a quote of 10,000 and wind up owing 14,000"
Fred Lema, Google
"Got up early was super excited for the upcoming day and my bubble burst approximately 90 minutes later when I saw the condition of the vessel...it was really bad and ill leave it at that..."
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Is BMS Moving & Storage licensed & insured?
Yes. BMS Moving & Storage is FMCSA-registered and active, operating under the legal name BEKINS A-1 MOVERS INC. The company runs 84 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/15/2026 |
| Fleet size | 84 power units | 07/15/2026 |
Pennsylvania requires moving companies that transport household goods within the state to obtain a license from the Pennsylvania Public Utility Commission (PUC). Licenses are renewed every 1 to 2 years. You can verify BMS Moving & Storage's active status on the Pennsylvania licensed movers database.
BMS Moving & Storage locations
BMS Moving & Storage has 12 locations:
- BMS Moving & Storage (headquarters)
- Los Angeles
- Los Angeles
- Port St. Lucie
- San Diego
- Tucson
- Livermore
- Greenville
- Lower Paxton
- Arlington
- Virginia Beach
- Phoenix
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How moveBuddha rated BMS Moving & Storage
BMS Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.3/5 average among Scranton movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | BMS Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of BMS Moving & Storage
Customers consistently praise BMS Moving & Storage for their professional and polite staff, efficient service, careful handling of belongings, quick moving process, and helpful movers. Out of 168 reviews, 81% are positive, highlighting smooth moves, respectful teams, and stress-free experiences. Many mention that movers arrived on time, worked quickly, and took great care with fragile or valuable items. Negative feedback, making up 16.7% of reviews, centers on damage to items, delayed arrivals or deliveries, and lack of communication. Some customers report significant property damage, missing items, or difficulty reaching the company for resolution. Neutral feedback is rare, with only 2.4% of reviews falling in this category, often mentioning minor policy issues or unexpected costs. Compared to other moving companies, BMS stands out for its consistently courteous and efficient crews, but some customers experience serious issues with item safety and communication, especially during long-distance or complex moves.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does BMS Moving & Storage cost?
BMS Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Pennsylvania move
$1,051 – $2,404
How does BMS Moving & Storage compare to other Scranton movers?
BMS Moving & Storage ranks alongside the top full-service movers in Scranton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Scranton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
86% | A | ||
|
4.36 |
68% | A+ | ||
|
4.2 |
100% | N/A | ||
4.12 |
85% | A+ | ||
|
4.3 |
81% | N/A | ||
|
4.2 |
86% | A+ | ||
|
4.3 |
69% | A+ | ||
|
4.34 |
93% | A+ | ||
|
4.28 |
87% | NR | ||
|
4.3 |
81% | A+ |
Final verdict: BMS Moving & Storage
BMS Moving & Storage earns a 4.3/5 moveBuddha score, backed by 81% positive customer reviews across 168 verified reviews. BMS Moving & Storage has built a reputation for professional and polite staff and efficient service, making it worth a look for your Pennsylvania move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about BMS Moving & Storage
How does BMS Moving & Storage's review score compare to other Pennsylvania movers?
BMS Moving & Storage earns 81% positive customer reviews across 168 verified customer reviews. Its composite moveBuddha score is 4.3/5. That's below the 86% average among Scranton movers, and below the 85% Pennsylvania average.
What services does BMS Moving & Storage offer?
BMS Moving & Storage is a full-service mover operating in Pennsylvania. The company operates 84 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does BMS Moving & Storage require a deposit?
How much deposit BMS Moving & Storage asks for depends on your move type and timing. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has BMS Moving & Storage been in business?
BMS Moving & Storage's exact founding year is not publicly listed. The company is FMCSA-registered and active.
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