Charles E. Groff & Sons, Inc. review 2026 (Mount Joy, PA)
In business since 1949 · Updated
Charles E. Groff & Sons, Inc., a Mount Joy, PA moving company, ranks #63 of 268 movers in Pennsylvania, with a moveBuddha rating of 4.26/5.
80% of Charles E. Groff & Sons, Inc.'s 155 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves misplaced or lost items.
In business since 1949, Charles E. Groff & Sons, Inc. holds active FMCSA registration (USDOT #2256609) and operates 19 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Charles E. Groff & Sons, Inc. measures up
Across 155 reviews, Charles E. Groff & Sons, Inc. in Mount Joy, PA is rated 4.4/5 on Google (125 reviews) and 2.3/5 on Yelp (23 reviews), and has an A+ rating from the Better Business Bureau.
Charles E. Groff & Sons, Inc. ranks #63 out of 268 movers in Pennsylvania with a moveBuddha Score of 4.26 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.26.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
Google rating
Based on 125 reviews
Yelp rating
Based on 23 reviews
Better Business Bureau
Based on BBB profile
Is Charles E. Groff & Sons, Inc. moveBuddha Certified?
Charles E. Groff & Sons, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Charles E. Groff & Sons, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Charles E. Groff & Sons, Inc.?
Out of 155 verified reviews, 80% of customers left a positive review about Charles E. Groff & Sons, Inc. in Mount Joy, PA. 18.7% of reviews are negative and 1.3% are neutral. Charles E. Groff & Sons, Inc. has a 9% lower positive review percentage than the average Pennsylvania moving company (80% vs the Pennsylvania state average of 89%).
- Positive80%(124)
- Neutral1.3%(2)
- Negative18.7%(29)
Based on 155 reviews across Google, Yelp, and other review sites.
What customers like about Charles E. Groff & Sons, Inc.
Experienced movers
With years of experience, Charles E. Groff & Sons, Inc.'s crew brought confidence and know-how to each move.
Affordable rates
Many reviewers found Charles E. Groff & Sons, Inc. to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Charles E. Groff & Sons, Inc. was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Charles E. Groff & Sons, Inc..
Respectful of property
Customers appreciated how carefully Charles E. Groff & Sons, Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“I have used this company many times for both long and short distances. Always a pleasure to work with, I’ve found them professional, honest, and experienced movers.”
GoogleVerified Reviewer “Our moving team was fantastic and quick. They arrived right on time, treated our furniture well, completed the project under budget, and set everything up where we wanted it.”
GoogleVerified Reviewer “Fantastic experience moving with this company! The crew was very flexible, relaxed, and funny. They made what could have been a stressful loading and unloading experience enjoyable.”
GoogleVerified Reviewer “The movers were extremely professional and friendly! They took great care of all our belongings, and their rates were extremely fair.”
Bean FamilyVerified ReviewerGoogle
What mixed reviewers say
“The truck ran out of room, forcing me to put boxes in my SUV. The movers tried their best to make my move less stressful.”
GoogleVerified Reviewer
Most common complaints about Charles E. Groff & Sons, Inc.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“After paying $3,300 for three weeks of storage and an 18-mile move, I found many damaged goods and several missing items. The issue remains unresolved.”
GoogleVerified Reviewer “I was missing clothing and winter coats after delivery. Customer service said I had signed a waiver and would receive only 60 cents per pound, then refused to send a claims form.”
YelpVerified Reviewer “Furniture picked up around June 10 was promised for June 19 but arrived July 12 after repeated calls. The company blamed its contracted truck and offered no compensation.”
YelpVerified Reviewer “The movers were rude, damaged furniture, and left damage at the house they moved us out of. I would not use them again.”
YelpVerified Reviewer
Charles E. Groff & Sons, Inc.
4.26Mount Joy, PASince 1949
Save more than 30% on average by comparing movers before you book.
Charles E. Groff & Sons, Inc.
4.26
Mount Joy, PA · Since 1949
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Charles E. Groff & Sons, Inc., then see how it compares with other top-rated movers in Mount Joy.
Compare prices side by side
See where Charles E. Groff & Sons, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Charles E. Groff & Sons, Inc. offer?
Charles E. Groff & Sons, Inc. handles local moves, long-distance moves, and international moves from Mount Joy, PA, with services including packing, unpacking, and custom crating.
Services offered
Is Charles E. Groff & Sons, Inc. licensed and insured?
Federally licensed, operating authority active
US DOT 2256609 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Charles E. Groff & Sons, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 2256609, and its operating status is currently active. It also holds a Pennsylvania intrastate license, number A00111137.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Charles E. Groff & Sons, Inc. holds. Ask for a certificate of insurance before you book.
- State license number
- A00111137Issued by Pennsylvania. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 19Power units reported to the FMCSA
- Miles driven
- 350,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does Charles E. Groff & Sons, Inc. cost?
Charles E. Groff & Sons, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to Charles E. Groff & Sons, Inc. typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Charles E. Groff & Sons, Inc. is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Charles E. Groff & Sons, Inc. offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Charles E. Groff & Sons, Inc. does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Charles E. Groff & Sons, Inc. compares with other local movers
With a moveBuddha score of 4.26 out of 5, Charles E. Groff & Sons, Inc. trails the five top-rated movers near Mount Joy, 0.10 points behind Fairprice Movers. At 155 reviews, Charles E. Groff & Sons, Inc. has fewer reviews than four of the five. Where Charles E. Groff & Sons, Inc. falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | The Armstrong CompanyMount Joy | 4.62 | 268 | 4.7 | 3.3 | A+ |
| 2 | Geo. W. Weaver & Sons Inc.New Cumberland | 4.48 | 1,944 | 4.9 | 3.8 | A+ |
| 3 | Maya's Movers LLCYork | 4.42 | 103 | 4.9 | 4.7 | A+ |
| 4 | Movers & Co. LLCLancaster | 4.36 | 843 | 4.9 | 1.0 | A |
| 5 | Fairprice MoversLancaster | 4.36 | 298 | 4.8 | 3.0 | A+ |
| 6 | Charles E. Groff & Sons, Inc.This mover · ranks #6 | 4.26 | 155 | 4.4 | 2.3 | A+ |
How does Charles E. Groff & Sons, Inc. compare to other Pennsylvania movers?
- moveBuddha score#63 of 268(better than average)
4.26vs 3.70 avg
Charles E. Groff & Sons, Inc. scores 4.26, above the Pennsylvania average of 3.70, and ranks #63 of 268 Pennsylvania movers.
- Positive reviews#170 of 268(worse than average)
80%vs 89% avg
Charles E. Groff & Sons, Inc. has 80% positive reviews, below the Pennsylvania average of 89%, and ranks #170 of 268 Pennsylvania movers.
- Negative reviews#170 of 268(worse than average)
19%vs 10% avg
Charles E. Groff & Sons, Inc. has 19% negative reviews, above the Pennsylvania average of 10%, and ranks #170 of 268 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#91 of 268(worse than average)
155vs 290 avg
Charles E. Groff & Sons, Inc. has 155 reviews analyzed, below the Pennsylvania average of 290, and ranks #91 of 268 Pennsylvania movers.
- Yelp rating#81 of 268(worse than average)
2.3vs 3.5 avg
Charles E. Groff & Sons, Inc. has a Yelp rating of 2.3, below the Pennsylvania average of 3.5, and ranks #81 of 268 Pennsylvania movers.
- BBB rating#47 of 268(better than average)
A+vs A avg
Charles E. Groff & Sons, Inc. has a BBB rating of A+, above the Pennsylvania average of A, and ranks #47 of 268 Pennsylvania movers.
- Years in business#14 of 268(better than average)
77 yearsvs 32 years avg
Charles E. Groff & Sons, Inc. has been in business for 77 years, above the Pennsylvania average of 32 years, and ranks #14 of 268 Pennsylvania movers.
| Metric | This moverCharles E. Groff & Sons, Inc. | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#63 of 268 in Pennsylvania | 4.26 | 3.70 | #63 of 268 | +0.56(better than average) |
| Positive reviews#170 of 268 in Pennsylvania | 80% | 89% | #170 of 268 | −9 pts(worse than average) |
| Negative reviewsLower is better#170 of 268 in Pennsylvania | 19% | 10% | #170 of 268 | +9 pts(worse than average) |
| Reviews analyzed#91 of 268 in Pennsylvania | 155 | 290 | #91 of 268 | −135(worse than average) |
| Yelp ratingBased on only 23 reviews#81 of 268 in Pennsylvania | 2.3 | 3.5 | #81 of 268 | −1.2(worse than average) |
| BBB rating#47 of 268 in Pennsylvania | A+ | A | #47 of 268 | +1 step(better than average) |
| Years in business#14 of 268 in Pennsylvania | 77 years | 32 years | #14 of 268 | +45(better than average) |
Compared with 268 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
Charles E. Groff & Sons, Inc.
4.26Mount Joy, PASince 1949
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Charles E. Groff & Sons, Inc., then see how it compares with other top-rated movers in Mount Joy.
Compare prices side by side
See where Charles E. Groff & Sons, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Charles E. Groff & Sons, Inc.
4.26
Mount Joy, PA · Since 1949
Final verdict: Charles E. Groff & Sons, Inc.
Charles E. Groff & Sons, Inc. earns a 4.26/5 moveBuddha Score and ranks #63 among Pennsylvania movers, with 80% positive feedback across 155 customer reviews.
Customers consistently praise its experienced movers and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 19 trucks and a track record dating to 1949, it has more history than the average Pennsylvania mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Charles E. Groff & Sons, Inc.
- Phone
- (717) 653-1357
- Website
- cegmovers.com
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
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The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
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Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.