Charles E. Groff & Sons, Inc. Review
Fact Checked by:
Positive Reviews
79%
across 133 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
77
founded 1949
FMCSA Status
Active
Charles E. Groff & Sons, Inc. is a 4.3/5-rated Pennsylvania full-service mover, operating since 1949 (77 years in business). Charles E. Groff & Sons, Inc. earns 79% positive reviews across 133 verified customer reviews. The company holds active FMCSA registration and operates 19 trucks. All ratings reflect moveBuddha's independent analysis.
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Charles E. Groff & Sons, Inc. at a glance
- Track record: 77 years in business with 79% positive customer reviews across 133 verified reviews.
- Scale: 19 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Helpful movers
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Charles E. Groff & Sons, Inc. has been in business for 77 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Charles E. Groff & Sons, Inc. has about 79% positive reviews across roughly 133 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Charles E. Groff & Sons, Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Charles E. Groff & Sons, Inc. emphasizes clear communication, careful handling.
Recent reviews
"We were super impressed with our movers today! They were efficient and careful not to ding any walls, everything arrived in great condition. I don't know how they got an entire house moved in 5 hours, but they crushed it 💪"
"Our crew was amazing, very professional and able to maneuver even large awkward objects around without causing any damage! We will definitely use Groff & Sons for any future moves, and recommend them to all our friends."
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What do customers say about Charles E. Groff & Sons, Inc.?
Across 133 verified customer reviews from multiple platforms, 79% are positive, 20% are negative, and 2% are neutral.
What customers like most about Charles E. Groff & Sons, Inc.
- Efficient service: Many customers praise Charles E. Groff & Sons, Inc. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Charles E. Groff & Sons, Inc.'s attention to detail.
- Professional and polite staff: Customers say the Charles E. Groff & Sons, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Charles E. Groff & Sons, Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Charles E. Groff & Sons, Inc.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Charles E. Groff & Sons, Inc. left some customers feeling in the dark.
Positive Charles E. Groff & Sons, Inc. Reviews
"We were super impressed with our movers today! They were efficient and careful not to ding any walls, everything arrived in great condition. I don't know how they got an entire house moved in 5 hours, but they crushed it 💪"
"Our crew was amazing, very professional and able to maneuver even large awkward objects around without causing any damage! We will definitely use Groff & Sons for any future moves, and recommend them to all our friends."
"Packed and boxed up our household items all in one day. Delivered everything the next day. Move went very smoothly! The crew was very careful and put everything exactly where we asked them to. Price was VERY reasonable!"
Negative Charles E. Groff & Sons, Inc. Reviews
"The packing and moving went smoothly. The packers were friendly, courteous and helpful. After paying $3300.00...I ended up with a lot of damaged goods and several items disappeared. Still has not been resolved with the company!!"
"My complaint is about the office. I was not properly informed about the pricing. When I called the office to ask why I was charged so much, the woman on the phone was rude! Absolutely zero customer service!"
"I had a terrible experience...booked them a month in advance and was given an 11-2 window for pickup. 2pm came and went with no call from the company or explanation. The truck finally showed up more than 3 hours late."
Neutral Charles E. Groff & Sons, Inc. Reviews
"My move late September was horrific! Obviously the time taken to acquire an estimate was a waste...The men from this moving company were excellent and tried their best to make my move less stressful and for that I applaud their efforts."
Is Charles E. Groff & Sons, Inc. licensed & insured?
Yes. Charles E. Groff & Sons, Inc. holds active FMCSA registration under the legal name CHARLES E GROFF & SONS INC. They operate 19 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/05/2026 |
| Fleet size | 19 power units | 03/05/2026 |
| FMCSA inspections | 0 total inspections | 03/05/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Charles E. Groff & Sons, Inc.'s active status on the Pennsylvania licensed movers database.
How moveBuddha rated Charles E. Groff & Sons, Inc.
Charles E. Groff & Sons, Inc. earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Charles E. Groff & Sons, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Charles E. Groff & Sons, Inc.
Customers rave about Charles E. Groff & Sons, Inc. for their consistently efficient service and attention to detail. Out of 133 feedback submissions, 79% gave positive ratings, a noteworthy number compared to most moving companies. Clients often praise the movers' speed, care with belongings, professionalism, and helpful attitude, especially during stressful transitions. Many highlight quick processes and movers who go above and beyond. Some clients even received services under budget. On the downside, the most common frustrations surround unfriendly or rude office staff, occasional item damage or loss, and unreturned calls or late arrivals. Despite areas needing more transparency and communication, the favorable feedback distinctly outweighs concerns, indicating Groff & Sons exceeds expectations in most relocations.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Charles E. Groff & Sons, Inc. cost?
Charles E. Groff & Sons, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Charles E. Groff & Sons, Inc. compare to other Hershey movers?
Charles E. Groff & Sons, Inc. ranks alongside the top full-service movers in Hershey on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Hershey movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
91% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.3 |
79% | A+ | ||
|
4.36 |
97% | A+ | ||
|
4.36 |
90% | A+ | ||
|
4.3 |
100% | A+ | ||
|
4.3 |
94% | A | ||
|
4.26 |
99% | A+ | ||
|
4.22 |
92% | N/A | ||
|
4.26 |
91% | A+ |
How Charles E. Groff & Sons, Inc.'s ratings compare to other Hershey movers
Charles E. Groff & Sons, Inc.'s Yelp rating (2.2/5) is lower than the average across the 23 movers analyzed in Hershey, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Charles E. Groff & Sons, Inc. | 2.2/5 | -- |
| Hershey movers | 3.6/5 | 23 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Charles E. Groff & Sons, Inc.
Charles E. Groff & Sons, Inc. earns a 4.3/5 moveBuddha score with 79% positive customer reviews across 133 verified reviews. With 77 years in business and 19 trucks operating across Pennsylvania, Charles E. Groff & Sons, Inc. is a solid option to consider for Pennsylvania moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Charles E. Groff & Sons, Inc.
Is Charles E. Groff & Sons, Inc. a legitimate, licensed mover?
Yes. Charles E. Groff & Sons, Inc. holds active FMCSA registration. The company operates 19 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Charles E. Groff & Sons, Inc.'s review score compare to other Pennsylvania movers?
Charles E. Groff & Sons, Inc. earns 79% positive customer reviews across 133 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Charles E. Groff & Sons, Inc.'s Yelp rating lower than other sources?
Charles E. Groff & Sons, Inc.'s 2.2/5 Yelp rating across 22 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Charles E. Groff & Sons, Inc. offer?
Charles E. Groff & Sons, Inc. is a full-service mover operating in Pennsylvania. The company operates 19 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Charles E. Groff & Sons, Inc. require a deposit?
Deposit requirements for Charles E. Groff & Sons, Inc. depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Charles E. Groff & Sons, Inc. been in business?
Charles E. Groff & Sons, Inc. has been in business for 77 years, founded in 1949. The company holds active FMCSA registration.
Is Charles E. Groff & Sons, Inc. associated with a van line?
Yes. Charles E. Groff & Sons, Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Hershey moving company?
To pick the best Hershey mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Charles E. Groff & Sons, Inc.?
Compare Charles E. Groff & Sons, Inc.'s quote against other top Pennsylvania movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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