Riley and Sons Moving & Storage Review
Fact Checked by:
Positive Reviews
84%
across 187 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
35
founded 1991
FMCSA Status
Active
Riley and Sons Moving & Storage is a 4.2/5-rated Pennsylvania full-service mover, operating since 1991 (35 years in business). Riley and Sons Moving & Storage earns 84% positive reviews across 187 verified customer reviews. The company holds active FMCSA registration and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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Riley and Sons Moving & Storage at a glance
- Track record: 35 years in business with 84% positive customer reviews across 187 verified reviews.
- Scale: 15 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Riley and Sons Moving & Storage has been in business for 35 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Riley and Sons Moving & Storage has about 84% positive reviews across roughly 187 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Riley and Sons Moving & Storage.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Riley and Sons Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"They arrived on time and wasted no time. Everything was handled as if it were their own. If you need a mover, look no further."
"LOVE this company! Friendly, accommodating, and so efficient that it took less time than estimated and I got a refund!!!"
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What do customers say about Riley and Sons Moving & Storage?
Across 187 verified customer reviews from multiple platforms, 84% are positive, 16% are negative, and 1% are neutral.
What customers like most about Riley and Sons Moving & Storage
- Efficient service: Many customers praise Riley and Sons Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Riley and Sons Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Riley and Sons Moving & Storage's attention to detail.
- Quick moving process: The team at Riley and Sons Moving & Storage often gets the job done faster than expected, saving clients time.
- Highly recommended: Many reviewers said they would recommend Riley and Sons Moving & Storage to friends and family without hesitation.
Most common complaints about Riley and Sons Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Riley and Sons Moving & Storage clients.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Riley and Sons Moving & Storage Reviews
"They arrived on time and wasted no time. Everything was handled as if it were their own. If you need a mover, look no further."
"LOVE this company! Friendly, accommodating, and so efficient that it took less time than estimated and I got a refund!!!"
Yelp
"They handled a complicated downsizing for an elderly family member. Polite, professional, careful, worked nonstop. Cost came in under estimate. Highly recommend."
Negative Riley and Sons Moving & Storage Reviews
Yelp
"My boxes arrived as if they went through a tumbler. They paid no attention to labels of fragile, glass, top... Treated them with contempt. Never again."
Yelp
"Was charged an extra $1800 I was not told about, basically double charging for storage. Do not use this company at all costs!"
Yelp
"My TV was shattered. Riley and Sons offered $30 for a new 65 inch TV, citing insurance didn't cover it and were extremely short in explaining this."
Neutral Riley and Sons Moving & Storage Reviews
Yelp
"John and Steve were great—prompt, courteous, efficient. But the office was rude about scheduling, quoted weekday rates for a Saturday, and changed arrival time last minute."
Is Riley and Sons Moving & Storage licensed & insured?
Yes. Riley and Sons Moving & Storage holds active FMCSA registration under the legal name JOSEPH P RILEY AND SONS MOVING COMPANY INC. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/09/2026 |
| Fleet size | 15 power units | 06/09/2026 |
| FMCSA inspections | 0 total inspections | 06/09/2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Riley and Sons Moving & Storage's active status on the Pennsylvania licensed movers database.
How moveBuddha rated Riley and Sons Moving & Storage
Riley and Sons Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Riley and Sons Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Riley and Sons Moving & Storage
Riley and Sons Moving & Storage earns high praise for efficiency, professionalism, and careful handling, with 84% of the 187 customer feedback entries expressing satisfaction. Movers frequently work quickly and treat belongings respectfully. Many report organized processes, punctual crews, and recommend the company to others. Customers regularly highlight how teams exceeded expectations, offered accurate or lower-than-estimated pricing, and resolved complex moves with ease—qualities that outshine most moving firms. Still, 15.5% of feedback points to issues. The main concerns focus on items arriving damaged, hidden or unexpected fees, and unsatisfactory handling of complaints or claims. Examples include disputes over insurance coverage, uncommunicated extra charges, and rare lapses in follow-up. Only one neutral review was found, noting positive movers but poor office communication. Despite some drawbacks, compared to industry standards Riley and Sons stands out for reliability and positive outcomes, though exact pricing and claim policies merit careful review before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Riley and Sons Moving & Storage cost?
Riley and Sons Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does Riley and Sons Moving & Storage compare to other Philadelphia movers?
Riley and Sons Moving & Storage ranks alongside the top full-service movers in Philadelphia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Philadelphia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.52 |
70% | F | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
88% | NR | ||
|
4.48 |
47% | A | ||
|
4.42 |
63% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.34 |
75% | NR | ||
|
4.42 |
72% | A+ |
How Riley and Sons Moving & Storage's ratings compare to other Philadelphia movers
Riley and Sons Moving & Storage's Yelp rating (3.6/5) is in line with the average across the 68 movers analyzed in Philadelphia, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Riley and Sons Moving & Storage | 3.6/5 | -- |
| Philadelphia movers | 3.3/5 | 68 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Riley and Sons Moving & Storage
Riley and Sons Moving & Storage earns a 4.2/5 moveBuddha score with 84% positive customer reviews across 187 verified reviews. With 35 years in business and 15 trucks operating across Pennsylvania, Riley and Sons Moving & Storage is a solid option to consider for Pennsylvania moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Riley and Sons Moving & Storage
Is Riley and Sons Moving & Storage a legitimate, licensed mover?
Yes. Riley and Sons Moving & Storage holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Riley and Sons Moving & Storage's review score compare to other Pennsylvania movers?
Riley and Sons Moving & Storage earns 84% positive customer reviews across 187 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Riley and Sons Moving & Storage offer?
Riley and Sons Moving & Storage is a full-service mover operating in Pennsylvania. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Riley and Sons Moving & Storage require a deposit?
Deposit requirements for Riley and Sons Moving & Storage depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Riley and Sons Moving & Storage been in business?
Riley and Sons Moving & Storage has been in business for 35 years, founded in 1991. The company holds active FMCSA registration.
How do I choose the right Philadelphia moving company?
To pick the best Philadelphia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Riley and Sons Moving & Storage?
Compare Riley and Sons Moving & Storage's quote against other top Pennsylvania movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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