Smith Dray Line review 2026 (Rock Hill, SC)
In business since 1911 · Updated
Smith Dray Line is a Rock Hill, SC mover ranked #2 of 5 Rock Hill movers and #28 of 145 in South Carolina with a 4.30/5 rating.
90% of Smith Dray Line's 79 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
Smith Dray Line has been in business since 1911. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smith Dray Line measures up
Across 79 reviews, Smith Dray Line in Rock Hill, SC is rated 4.6/5 on Google (63 reviews) and 5/5 on Yelp (1 review), and has an A+ rating from the Better Business Bureau.
Smith Dray Line ranks #28 out of 145 movers in South Carolina with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 3.8
Google rating
Based on 63 reviews
Yelp rating
Based on 1 reviews
Better Business Bureau
Based on BBB profile
Is Smith Dray Line moveBuddha Certified?
Smith Dray Line is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smith Dray Line hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smith Dray Line?
Out of 79 verified reviews, 90% of customers left a positive review about Smith Dray Line in Rock Hill, SC. 7.6% of reviews are negative and 2.5% are neutral. Smith Dray Line has a 1% higher positive review percentage than the average South Carolina moving company (90% vs the South Carolina state average of 89%).
- Positive89.9%(71)
- Neutral2.5%(2)
- Negative7.6%(6)
Based on 79 reviews across Google, Yelp, and other review sites.
What customers like about Smith Dray Line
Consistency and follow-up
Reviewers liked that Smith Dray Line stayed in touch before and after the move to ensure everything went smoothly.
Knowledgeable staff
Several reviewers pointed out that Smith Dray Line's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from Smith Dray Line throughout the moving process.
Flexibility
Clients liked that Smith Dray Line was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Smith Dray Line was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“The crew did a great job of being on time and moving my belongings safely in town. Definitely recommend their service.”
Edwin JohnsonVerified ReviewerGoogle“My husband and I have had several moves over the years and we have always used Smith Dray Line. Their staff is consistent, professional and courteous.”
GoogleVerified Reviewer “Every employee, from the estimator to the scheduler to the moving crew, was professional, courteous, helpful, and prompt. All communication was timely and thorough. Our belongings were treated with care and arrived in great shape.”
GoogleVerified Reviewer “The moving guys were prompt, courteous, and patient. We have 3 king size mattresses and accidentally sent one to the wrong room. They moved to the correct room without complaining.”
GoogleVerified Reviewer “The young lady at the front, I believe her name is Adrienne White has excellent customer service skills, a very pleasant voice, and extremely knowledgeable explaining the procedures for Smith Dray Line.”
GoogleVerified Reviewer
What mixed reviewers say
“Two large lamps smashed badly and the large plastic container had a dented corner. A ding to my new house while unloading, the builder said he’d fix it no problem! Both crews loading and unloading were very professional.”
GoogleVerified Reviewer
Most common complaints about Smith Dray Line
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Lack of communication
Poor or inconsistent updates from Smith Dray Line left some customers feeling in the dark.
What negative reviewers say
“Smith Day Line was prompt and the drivers were courteous. They damaged a lot of my furniture. They broke my mirrored dresser, completely destroyed an antique side table, and ruined a custom nightstand.”
GoogleVerified Reviewer “On the eve of my stuff being delivered, I got an e-mail saying my shipment was being delayed another several days. No reason was given, and no customer service was provided to me.”
GoogleVerified Reviewer “I received another email telling me that someone from their Rock Hill office would reach out to me the next day.... I'm still waiting....”
GoogleVerified Reviewer
Smith Dray Line
4.30Rock Hill, SCSince 1911
Save more than 30% on average by comparing movers before you book.
Smith Dray Line
4.30
Rock Hill, SC · Since 1911
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smith Dray Line, then see how it compares with other top-rated movers in Rock Hill.
Compare prices side by side
See where Smith Dray Line lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smith Dray Line offer?
Smith Dray Line offers long-distance moves, commercial moves, and storage.
Services offered
Is Smith Dray Line licensed and insured?
Registered with the FMCSA
US DOT 125550. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Smith Dray Line is registered with the Federal Motor Carrier Safety Administration under US DOT number 125550. It also holds a South Carolina intrastate license, number 102-A.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smith Dray Line holds. Ask for a certificate of insurance before you book.
- State license number
- 102-AIssued by South Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smith Dray Line cost?
Smith Dray Line does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in South Carolina, you can expect to pay approximately $141/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service South Carolina moving companies similar to Smith Dray Line typically bill the amounts below using a $141/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smith Dray Line offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service South Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smith Dray Line offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Smith Dray Line accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smith Dray Line compares with the top 4 Rock Hill movers
With a moveBuddha score of 4.30 out of 5, Smith Dray Line places second when ranked against the four highest-scoring Rock Hill moving companies, 0.20 points behind Smooth Move and just ahead of Carey Moving & Storage. Smith Dray Line's score rests on 79 reviews, fewer than any of the four. Smith Dray Line stands out with the highest customer service score in the group.
The four highest-scoring local movers near Rock Hill, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Smooth MoveRock Hill | 4.50 | 722 | 4.9 | 4.0 | A+ |
| 2 | Smith Dray LineThis mover · ranks #2 | 4.30 | 79 | 4.6 | 5.0 | A+ |
| 3 | Carey Moving & StorageRock Hill | 4.28 | 328 | 4.7 | 1.0 | A+ |
| 4 | Estrada Pro MovingFort Mill | 4.26 | 82 | 4.9 | 3.3 | A+ |
| 5 | TWO MEN AND A TRUCKRock Hill | 4.12 | 408 | 3.9 | 2.5 | — |
How does Smith Dray Line compare to other South Carolina movers?
- moveBuddha score#28 of 145(better than average)
4.30vs 3.69 avg
Smith Dray Line scores 4.30, above the South Carolina average of 3.69, and ranks #28 of 145 South Carolina movers.
- Positive reviews#73 of 145(better than average)
90%vs 89% avg
Smith Dray Line has 90% positive reviews, above the South Carolina average of 89%, and ranks #73 of 145 South Carolina movers.
- Negative reviews#65 of 145(better than average)
8%vs 10% avg
Smith Dray Line has 8% negative reviews, below the South Carolina average of 10%, and ranks #65 of 145 South Carolina movers. A lower percentage is better.
- Reviews analyzed#74 of 145(worse than average)
79vs 367 avg
Smith Dray Line has 79 reviews analyzed, below the South Carolina average of 367, and ranks #74 of 145 South Carolina movers.
- Yelp rating#3 of 145(better than average)
5.0vs 3.1 avg
Smith Dray Line has a Yelp rating of 5.0, above the South Carolina average of 3.1, and ranks #3 of 145 South Carolina movers.
- BBB rating#16 of 145(better than average)
A+vs A avg
Smith Dray Line has a BBB rating of A+, above the South Carolina average of A, and ranks #16 of 145 South Carolina movers.
- Years in business#3 of 145(better than average)
115 yearsvs 26 years avg
Smith Dray Line has been in business for 115 years, above the South Carolina average of 26 years, and ranks #3 of 145 South Carolina movers.
| Metric | This moverSmith Dray Line | South Carolina avg | South Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#28 of 145 in South Carolina | 4.30 | 3.69 | #28 of 145 | +0.61(better than average) |
| Positive reviews#73 of 145 in South Carolina | 90% | 89% | #73 of 145 | +1 pts(better than average) |
| Negative reviewsLower is better#65 of 145 in South Carolina | 8% | 10% | #65 of 145 | −2 pts(better than average) |
| Reviews analyzed#74 of 145 in South Carolina | 79 | 367 | #74 of 145 | −288(worse than average) |
| Yelp ratingBased on only 1 review#3 of 145 in South Carolina | 5.0 | 3.1 | #3 of 145 | +1.9(better than average) |
| BBB rating#16 of 145 in South Carolina | A+ | A | #16 of 145 | +1 step(better than average) |
| Years in business#3 of 145 in South Carolina | 115 years | 26 years | #3 of 145 | +89(better than average) |
Compared with 145 South Carolina movers with moveBuddha profiles. Rank #1 is the best in South Carolina.
Smith Dray Line
4.30Rock Hill, SCSince 1911
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smith Dray Line, then see how it compares with other top-rated movers in Rock Hill.
Compare prices side by side
See where Smith Dray Line lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smith Dray Line
4.30
Rock Hill, SC · Since 1911
Final verdict: Smith Dray Line
Smith Dray Line earns a 4.30/5 moveBuddha Score and ranks #2 among Rock Hill movers, with 90% positive feedback across 79 customer reviews.
Customers consistently praise its consistency and follow-up and knowledgeable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1911, it has more history than the average South Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your South Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smith Dray Line
- Phone
- (864) 664-6531
- Website
- smithdray.com
Helpful South Carolina moving resources
South Carolina moving services
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.