Smooth Move review 2026 (Rock Hill, SC)
In business since 2013 · Updated
Smooth Move is a Rock Hill, SC mover ranked #1 of 5 Rock Hill movers and #11 of 155 in South Carolina with a 4.50/5 rating. It is the top-ranked mover in Rock Hill.
97% of Smooth Move's 722 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves broken promises.
Smooth Move has been in business since 2013. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smooth Move measures up
Across 722 reviews, Smooth Move in Rock Hill, SC is rated 4.9/5 on Google (507 reviews) and 4/5 on Yelp (22 reviews), and has an A+ rating from the Better Business Bureau.
Smooth Move ranks #11 out of 155 movers in South Carolina with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.4
- Review quality
- 4.2
Google rating
Based on 507 reviews
Yelp rating
Based on 22 reviews
Better Business Bureau
Based on BBB profile
Is Smooth Move moveBuddha Certified?
Smooth Move is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smooth Move hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smooth Move?
Out of 722 verified reviews, 97% of customers left a positive review about Smooth Move in Rock Hill, SC. 2.1% of reviews are negative and 0.6% are neutral. Smooth Move has a 8% higher positive review percentage than the average South Carolina moving company (97% vs the South Carolina state average of 89%).
- Positive97.4%(703)
- Neutral0.6%(4)
- Negative2.1%(15)
Based on 722 reviews across Google, Yelp, and other review sites.
What customers like about Smooth Move
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Smooth Move.
Professional and polite staff
Customers say the Smooth Move's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Respectful of property
Customers appreciated how carefully Smooth Move's team maneuvered furniture through tight spaces without damaging walls or floors.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smooth Move's attention to detail.
What positive reviewers say
“Smooth Move made our moving experience truly go smoothly! Kelvin, Riley, Nathan, and Justin were so kind, helpful, and hardworking. They made sure that all of our furniture was well protected and packaged, worked efficiently…”
Nicole LoweVerified ReviewerGoogle“They showed up, maintained quick and friendly communication, were very polite and respectful of our property. No banged furniture, no scarred walls or doors.”
Eileen BollingerVerified ReviewerGoogle“On the day of the move, the three man crew arrived within the promised window and got started quickly. All three gentlemen were very polite and respectful of my home. My furniture was disassembled, padded, wrapped.”
Richard CookVerified ReviewerGoogle“Smooth Move is a phenomenal company. I would highly recommend them to everyone. Professional and friendly, extremely thorough in packing and protecting all items. Unbelievable attention to detail and steady non-stop working.”
Beverly McguireVerified ReviewerGoogle“Raekwon,Kelvin,Keon The team did a phenomenal job. Showed up on time and moved with urgency. No furniture was damage and they even broke down and reassembled my bed frame. Would definitely recommend!”
Kyle BrittainVerified ReviewerGoogle
What mixed reviewers say
“Having said that, I was quite disappointed with how our furniture was handled. All of the items transported have dings or markings on them. I wish they had dedicated 20 minutes to properly wrapping things.”
Bee BradnerVerified ReviewerGoogle“2 men, 2 hours (11am-1:15am.) $464 total. That is $116 an hour for each of them. That would've been fine had they been more efficient and not lazy. I kept having to remind them of stuff.”
Aixa VeraVerified ReviewerGoogle“Alright…”
KnoxVerified ReviewerGoogle
Most common complaints about Smooth Move
Broken promises
Customers noted instances where Smooth Move failed to deliver on services that were initially guaranteed.
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Smooth Move left some customers feeling in the dark.
What negative reviewers say
“I didn’t like the care gave to the furniture (especially my older antiques), the breakage of a foot on a dress of drawers, them not telling me that they actually broke the foot.”
James KirkVerified ReviewerGoogle“Basic facts: This company was supposed to deliver EVERYTHING in one room. They did not. They 'forgot' multiple items in the truck. This company overcharged me 100s of dollars for the service based on our contract.”
DrEI RobVerified ReviewerGoogle“They don’t follow up on damage. They are unresponsive. They will say whatever they think you want to get your business and then just NOT honor it.”
Shawn CastinoVerified ReviewerGoogle
Smooth Move
4.50Rock Hill, SCSince 2013
Save more than 30% on average by comparing movers before you book.
Smooth Move
4.50
Rock Hill, SC · Since 2013
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move, then see how it compares with other top-rated movers in Rock Hill.
Compare prices side by side
See where Smooth Move lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smooth Move offer?
Smooth Move is a full-service local and long-distance mover in Rock Hill, SC, listing 14 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
Is Smooth Move licensed and insured?
Registered with the FMCSA
US DOT 2823802 (Rock Hill, SC); 2357653 (Charleston, SC). Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Smooth Move is registered with the Federal Motor Carrier Safety Administration under US DOT number 2823802 (Rock Hill, SC); 2357653 (Charleston, SC). It also holds a South Carolina intrastate license, number 9823.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smooth Move holds. Ask for a certificate of insurance before you book.
- State license number
- 9823Issued by South Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smooth Move cost?
Smooth Move does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in South Carolina, you can expect to pay approximately $145/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service South Carolina moving companies similar to Smooth Move typically bill the amounts below using a $145/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smooth Move offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service South Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smooth Move offer?
- Accepts
- Credit CardsCash
- Deposit
- Required to book
Smooth Move accepts credit cards and cash. A deposit is required to book. Smooth Move's terms: No deposit is required for local moves estimated to be completed the same day. A deposit is required for long-distance and nationwide moves and is fully refundable if the move is cancelled with proper notice.
How Smooth Move compares with the top 4 Rock Hill movers
With a moveBuddha score of 4.50 out of 5, Smooth Move places first when ranked against the four highest-scoring Rock Hill moving companies, 0.20 points ahead of Smith Dray Line. Smooth Move's 722 reviews are the most of any mover in that group. Where Smooth Move pulls ahead is brand: it has a brand score higher than three of the four.
The four highest-scoring local movers near Rock Hill, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Smooth MoveThis mover · ranks #1 | 4.50 | 722 | 4.9 | 4.0 | A+ |
| 2 | Smith Dray LineRock Hill | 4.30 | 79 | 4.6 | 5.0 | A+ |
| 3 | Carey Moving & StorageRock Hill | 4.28 | 328 | 4.7 | 1.0 | A+ |
| 4 | Estrada Pro MovingFort Mill | 4.26 | 82 | 4.9 | 3.3 | A+ |
| 5 | TWO MEN AND A TRUCKRock Hill | 4.12 | 408 | 3.9 | 2.5 | — |
How does Smooth Move compare to other South Carolina movers?
- moveBuddha score#11 of 155(better than average)
4.50vs 3.66 avg
Smooth Move scores 4.50, above the South Carolina average of 3.66, and ranks #11 of 155 South Carolina movers.
- Positive reviews#30 of 155(better than average)
97%vs 89% avg
Smooth Move has 97% positive reviews, above the South Carolina average of 89%, and ranks #30 of 155 South Carolina movers.
- Negative reviews#30 of 155(better than average)
2%vs 10% avg
Smooth Move has 2% negative reviews, below the South Carolina average of 10%, and ranks #30 of 155 South Carolina movers. A lower percentage is better.
- Reviews analyzed#17 of 155(better than average)
722vs 367 avg
Smooth Move has 722 reviews analyzed, above the South Carolina average of 367, and ranks #17 of 155 South Carolina movers.
- Yelp rating#14 of 155(better than average)
4.0vs 3.1 avg
Smooth Move has a Yelp rating of 4.0, above the South Carolina average of 3.1, and ranks #14 of 155 South Carolina movers.
- BBB rating#15 of 155(better than average)
A+vs A avg
Smooth Move has a BBB rating of A+, above the South Carolina average of A, and ranks #15 of 155 South Carolina movers.
- Years in business#28 of 155(worse than average)
13 yearsvs 26 years avg
Smooth Move has been in business for 13 years, below the South Carolina average of 26 years, and ranks #28 of 155 South Carolina movers.
| Metric | This moverSmooth Move | South Carolina avg | South Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#11 of 155 in South Carolina | 4.50 | 3.66 | #11 of 155 | +0.84(better than average) |
| Positive reviews#30 of 155 in South Carolina | 97% | 89% | #30 of 155 | +8 pts(better than average) |
| Negative reviewsLower is better#30 of 155 in South Carolina | 2% | 10% | #30 of 155 | −8 pts(better than average) |
| Reviews analyzed#17 of 155 in South Carolina | 722 | 367 | #17 of 155 | +355(better than average) |
| Yelp ratingBased on only 22 reviews#14 of 155 in South Carolina | 4.0 | 3.1 | #14 of 155 | +0.9(better than average) |
| BBB rating#15 of 155 in South Carolina | A+ | A | #15 of 155 | +1 step(better than average) |
| Years in business#28 of 155 in South Carolina | 13 years | 26 years | #28 of 155 | −13(worse than average) |
Compared with 155 South Carolina movers with moveBuddha profiles. Rank #1 is the best in South Carolina.
Smooth Move
4.50Rock Hill, SCSince 2013
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move, then see how it compares with other top-rated movers in Rock Hill.
Compare prices side by side
See where Smooth Move lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smooth Move
4.50
Rock Hill, SC · Since 2013
Final verdict: Smooth Move
Smooth Move earns a 4.50/5 moveBuddha Score and ranks #1 among Rock Hill movers, with 97% positive feedback across 722 customer reviews.
Customers consistently praise its friendly and approachable staff and professional and polite staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 2013, it has less history than the average South Carolina mover, and the most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your South Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smooth Move
- Phone
- (803) 366-6683
- Website
- gosmoothmove.com
Helpful South Carolina moving resources
South Carolina moving services
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.