Smooth Move Charleston review 2026 (North Charleston, SC)
In business since 2013 · Updated
Smooth Move Charleston is a North Charleston, SC mover ranked #1 of 145 movers in South Carolina with a 4.66/5 rating. It is the top-ranked mover in South Carolina.
96% of Smooth Move Charleston's 974 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.
Smooth Move Charleston has been in business since 2013. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smooth Move Charleston measures up
Across 974 reviews, Smooth Move Charleston in North Charleston, SC is rated 4.9/5 on Google (938 reviews) and 4.2/5 on Yelp (53 reviews), and has an A+ rating from the Better Business Bureau.
Smooth Move Charleston ranks #1 out of 145 movers in South Carolina with a moveBuddha Score of 4.66 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.66.
- Brand
- 5.0
- Website
- 5.0
- Review quality
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
Google rating
Based on 938 reviews
Yelp rating
Based on 53 reviews
Better Business Bureau
Based on BBB profile
Is Smooth Move Charleston moveBuddha Certified?
Smooth Move Charleston is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smooth Move Charleston hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smooth Move Charleston?
Out of 974 verified reviews, 96% of customers left a positive review about Smooth Move Charleston in North Charleston, SC. 3.3% of reviews are negative and 0.3% are neutral. Smooth Move Charleston has a 7% higher positive review percentage than the average South Carolina moving company (96% vs the South Carolina state average of 89%).
- Positive96.4%(939)
- Neutral0.3%(3)
- Negative3.3%(32)
Based on 974 reviews across Google, Yelp, and other review sites.
What customers like about Smooth Move Charleston
Quick moving process
The team at Smooth Move Charleston often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Smooth Move Charleston for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully Smooth Move Charleston's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Smooth Move Charleston's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Smooth Move Charleston.
What positive reviewers say
“My experience with smooth move was great! They were quick and efficient. All my Furniture and TVs were wrapped in packing blankets. I felt like I didn't have to worry about anything.”
Tyler SmithVerified ReviewerGoogle“A 3-man crew was on time. Protected the walls and stairs. Wrapped all of the furniture and loaded with care. The team moving was polite, timely and professional. Best of all, they finished well under their estimated time.”
GoogleVerified Reviewer “Scheduling was fast and easy. Booking was easy with a simple phone call. I got several email reminders before move date. The six guys were super friendly, efficient and treated my belongings so well. Everything was wrapped and protected appropriately.”
GoogleVerified Reviewer “The crew did an excellent job wrapping and safely packing all my heavy furniture, especially family heirlooms. They were efficient and very communicative, listened to our directions, and had great attitudes.”
NickVerified ReviewerGoogle
What mixed reviewers say
“Broke a lamp and hit the walls in several places. They knocked over a rack of clothes and left it partly on the floor. I would have accepted the mistakes if they had been forthcoming.”
JC MVerified ReviewerGoogle“Alex was great to work with, with good communication. Packing went well at first, but several men returned from lunch high, and the afternoon became frustrating. Some items were overlooked and lampshades were dirty.”
Shannon PaulVerified ReviewerGoogle
Most common complaints about Smooth Move Charleston
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Lack of communication
Poor or inconsistent updates from Smooth Move Charleston left some customers feeling in the dark.
What negative reviewers say
“Movers damaged my $14,000 Tempur-Pedic mattress. The company refused to replace it or provide what I believe was a fair resolution, leaving me disappointed by how my concerns were handled.”
Monica AndersonVerified ReviewerGoogle“Matt provided a moving quote, but I could not leave voicemail messages and received no email responses. The only response was automated before the quote timed out and was canceled.”
S GVerified ReviewerGoogle“A mover broke a faucet handle and did not disclose it. The movers complained, left furniture unwrapped, and did not reattach furniture legs. I had to insist on floor runners.”
Lee LunaVerified ReviewerGoogle“After the move, we found extensive furniture damage, including a gouged media stand, broken drawer runners, and a damaged floor. The company initially communicated only by email; the owner later contacted us and repairs were made.”
Rachel RoxbroughVerified ReviewerGoogle
Smooth Move Charleston
4.66North Charleston, SCSince 2013
Save more than 30% on average by comparing movers before you book.
Smooth Move Charleston
4.66
North Charleston, SC · Since 2013
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move Charleston, then see how it compares with other top-rated movers in North Charleston.
Compare prices side by side
See where Smooth Move Charleston lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smooth Move Charleston offer?
Smooth Move Charleston is a full-service local and long-distance mover in North Charleston, SC, listing 11 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
Is Smooth Move Charleston licensed and insured?
Registered with the FMCSA
US DOT Charleston: 2357653; Rock Hill: 2823802. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Smooth Move Charleston is registered with the Federal Motor Carrier Safety Administration under US DOT number Charleston: 2357653; Rock Hill: 2823802. It also holds a South Carolina intrastate license, number 9823.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smooth Move Charleston holds. Ask for a certificate of insurance before you book.
- State license number
- 9823Issued by South Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smooth Move Charleston cost?
Smooth Move Charleston does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in South Carolina, you can expect to pay approximately $141/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service South Carolina moving companies similar to Smooth Move Charleston typically bill the amounts below using a $141/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smooth Move Charleston offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service South Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smooth Move Charleston offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Smooth Move Charleston accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Smooth Move Charleston compares with other local movers
Smooth Move Charleston outscores all of the four top-rated movers in the North Charleston area with a moveBuddha score of 4.66 out of 5, 0.14 points ahead of All My Sons Moving & Storage. At 974 reviews, Smooth Move Charleston has more reviews than three of the four. Smooth Move Charleston stands out with the highest review quality score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Smooth Move CharlestonThis mover · ranks #1 | 4.66 | 974 | 4.9 | 4.2 | A+ |
| 2 | All My Sons Moving & StorageCharleston | 4.52 | 3,322 | 4.6 | 1.7 | A |
| 3 | Low Country Moving, LLCMt Pleasant | 4.36 | 530 | 4.7 | 4.1 | A+ |
| 4 | Reads Moving Systems of Carolina, Inc.Summerville | 4.34 | 168 | 3.5 | 1.8 | A+ |
| 5 | Cougar MovingNorth Charleston | 4.12 | 169 | 4.8 | 4.5 | — |
How does Smooth Move Charleston compare to other South Carolina movers?
- moveBuddha score#1 of 145(better than average)
4.66vs 3.69 avg
Smooth Move Charleston scores 4.66, above the South Carolina average of 3.69, and ranks #1 of 145 South Carolina movers.
- Positive reviews#35 of 145(better than average)
96%vs 89% avg
Smooth Move Charleston has 96% positive reviews, above the South Carolina average of 89%, and ranks #35 of 145 South Carolina movers.
- Negative reviews#37 of 145(better than average)
3%vs 10% avg
Smooth Move Charleston has 3% negative reviews, below the South Carolina average of 10%, and ranks #37 of 145 South Carolina movers. A lower percentage is better.
- Reviews analyzed#12 of 145(better than average)
974vs 367 avg
Smooth Move Charleston has 974 reviews analyzed, above the South Carolina average of 367, and ranks #12 of 145 South Carolina movers.
- Yelp rating#11 of 145(better than average)
4.2vs 3.1 avg
Smooth Move Charleston has a Yelp rating of 4.2, above the South Carolina average of 3.1, and ranks #11 of 145 South Carolina movers.
- BBB rating#8 of 145(better than average)
A+vs A avg
Smooth Move Charleston has a BBB rating of A+, above the South Carolina average of A, and ranks #8 of 145 South Carolina movers.
- Years in business#27 of 145(worse than average)
13 yearsvs 26 years avg
Smooth Move Charleston has been in business for 13 years, below the South Carolina average of 26 years, and ranks #27 of 145 South Carolina movers.
| Metric | This moverSmooth Move Charleston | South Carolina avg | South Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#1 of 145 in South Carolina | 4.66 | 3.69 | #1 of 145 | +0.97(better than average) |
| Positive reviews#35 of 145 in South Carolina | 96% | 89% | #35 of 145 | +7 pts(better than average) |
| Negative reviewsLower is better#37 of 145 in South Carolina | 3% | 10% | #37 of 145 | −7 pts(better than average) |
| Reviews analyzed#12 of 145 in South Carolina | 974 | 367 | #12 of 145 | +607(better than average) |
| Yelp rating#11 of 145 in South Carolina | 4.2 | 3.1 | #11 of 145 | +1.1(better than average) |
| BBB rating#8 of 145 in South Carolina | A+ | A | #8 of 145 | +1 step(better than average) |
| Years in business#27 of 145 in South Carolina | 13 years | 26 years | #27 of 145 | −13(worse than average) |
Compared with 145 South Carolina movers with moveBuddha profiles. Rank #1 is the best in South Carolina.
Smooth Move Charleston
4.66North Charleston, SCSince 2013
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smooth Move Charleston, then see how it compares with other top-rated movers in North Charleston.
Compare prices side by side
See where Smooth Move Charleston lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smooth Move Charleston
4.66
North Charleston, SC · Since 2013
Final verdict: Smooth Move Charleston
Smooth Move Charleston earns a 4.66/5 moveBuddha Score and ranks #1 among South Carolina movers, with 96% positive feedback across 974 customer reviews.
Customers consistently praise its quick moving process and efficient service. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
With a track record dating to 2013, it has less history than the average South Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your South Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smooth Move Charleston
- Phone
- (843) 860-9717
- Website
- gosmoothmove.com
Helpful South Carolina moving resources
South Carolina moving services
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.