Brown Box Movers review 2026 (Denton, TX)
In business since 2009 · Updated
Brown Box Movers is a Denton, TX mover ranked #1 of 4 Denton movers and #43 of 802 in Texas with a 4.56/5 rating. It is the top-ranked mover in Denton.
97% of Brown Box Movers' 1,371 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 2009, Brown Box Movers holds active FMCSA registration (USDOT #2295684) and operates 12 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Brown Box Movers measures up
Across 1,371 reviews, Brown Box Movers in Denton, TX is rated 4.9/5 on Google (1,322 reviews) and 4.3/5 on Yelp (54 reviews), and has an A+ rating from the Better Business Bureau.
Brown Box Movers ranks #43 out of 802 movers in Texas with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Website
- 5.0
- Review quality
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
Google rating
Based on 1,322 reviews
Yelp rating
Based on 54 reviews
Better Business Bureau
Based on BBB profile
Is Brown Box Movers moveBuddha Certified?
Brown Box Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Brown Box Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Brown Box Movers?
Out of 1,371 verified reviews, 97% of customers left a positive review about Brown Box Movers in Denton, TX. 2.4% of reviews are negative and 0.4% are neutral. Brown Box Movers has a 7% higher positive review percentage than the average Texas moving company (97% vs the Texas state average of 90%).
- Positive97.2%(1,333)
- Neutral0.4%(5)
- Negative2.4%(33)
Based on 1,371 reviews across Google, Yelp, and other review sites.
What customers like about Brown Box Movers
Affordable rates
Many reviewers found Brown Box Movers to be more budget-friendly than competitors without sacrificing quality.
Quick moving process
The team at Brown Box Movers often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Brown Box Movers.
Respectful of property
Customers appreciated how carefully Brown Box Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Efficient service
Many customers praise Brown Box Movers for completing moves smoothly and with minimal downtime.
What positive reviewers say
“100% worth the money, wasn’t expensive and the movers were fast, 0 damage, very polite and respectful of my stuff.”
Patrick VerardiVerified ReviewerGoogle“Brown Box charged me 3x's LESS than what other locals quoted me. Super helpful in guiding me what services I needed. The 3 movers that showed up got my storage unit emptied and in garage with in 3 hours.”
D6 SimplelifeVerified ReviewerGoogle“They were SO AMAZING! Seriously, they were kind, listened to what we needed, treated our items with care and were quick! The scheduling and contract process was also easy breezy.”
Brittany JacksonVerified ReviewerGoogle“From start to finish, these guys were quick, efficient, professional, and incredibly careful. They took great care of our furniture and were very mindful of the walls and our new home throughout the entire move.”
Ralph RussoVerified ReviewerGoogle“Our second time using Brown Box. Exceptional customer service-lots of follow-up to know what to expect and no surprise billing. They’re flexible and accommodating and timely. Friendly moving crews every time so far.”
Shannon CVerified ReviewerGoogle
What mixed reviewers say
“The guys were very nice and worked really hard, but they broke five pieces of my furniture. One shelf was destroyed, and I received a $30 refund on a $400 moving fee.”
Casey ReillyVerified ReviewerGoogle“They charged lower rates but worked less efficiently. They scratched my wall and broke items, though they fixed the wall quickly. The movers were friendly but less skilled and did not report the damage.”
Zion QVerified ReviewerGoogle“They were professional and friendly but they were not as efficient or hard working as they should be for the price.”
Grand Master ScrubVerified ReviewerGoogle“The movers were polite and on time, but a bookcase shattered and a family dresser was chipped. Slowing down and using two people for large items might have prevented the damage.”
Robert HoyVerified ReviewerGoogle
Most common complaints about Brown Box Movers
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Inaccurate estimates
Estimates from Brown Box Movers were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“A few guys showed up late and then purposely dragged their feet. They didn’t even use the rope I provided to tie down my items, which caused most of my expensive furniture to shift and damage.”
Danish ManzarVerified ReviewerGoogle“The movers DO NOT listen to instructions. We labeled things with green tape as easy access; they put them in the back of the pod. Marked things as fragile, they stacked heavy stuff on top.”
Kassandra VaughanVerified ReviewerGoogle“The movers scratched our washer/dryer, and the company offered $40 toward repairs for a $3,000 machine. The claim was still unresolved nearly a month later.”
samantha oliphantVerified ReviewerGoogle“They quoted me $138 over the phone, then demanded $300 once the job was nearly complete. When I referred to the original quote, they disputed it.”
Kimberly SmithVerified ReviewerGoogle“Truck wasnt big enough, so they wanted to make 2 trips. Didn't put things where boxes were labled. Didn't assemble items back after breaking them down. Rushed and broke several pieces.”
Lindsey NelsonVerified ReviewerGoogle
Brown Box Movers
4.56Denton, TXSince 2009
Save more than 30% on average by comparing movers before you book.
Brown Box Movers
4.56
Denton, TX · Since 2009
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Brown Box Movers, then see how it compares with other top-rated movers in Denton.
Compare prices side by side
See where Brown Box Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Brown Box Movers offer?
Brown Box Movers handles local moves and long-distance moves from Denton, TX, with services including small moves, estate moves, and senior moves.
Services offered
Is Brown Box Movers licensed and insured?
Federally licensed, operating authority active
US DOT 2295684 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Brown Box Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2295684, as CWL SERVICES LLC, and its operating status is currently active. It also holds a Texas intrastate license, number 006445294C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Brown Box Movers holds. Ask for a certificate of insurance before you book.
- State license number
- 006445294CIssued by Texas. Covers moves within the state, which the FMCSA does not
- Registered legal name
- CWL SERVICES LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 12Power units reported to the FMCSA
- Miles driven
- 90,507Reported to the FMCSA for 2026
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Brown Box Movers cost?
Brown Box Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Brown Box Movers typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Brown Box Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Brown Box Movers offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Required to book
- Discounts
- Mover’s own offer
Brown Box Movers accepts credit cards, cash, and money orders. A deposit is required to book. Brown Box Movers's terms: A $100 deposit is required to confirm and reserve a move. It is applied to the total moving cost and is refundable up to 72 hours before the scheduled move date.
Brown Box Movers also offers discounts on request. It also lists: Cash-payment discount; specials and discounts are available upon request; storage specials may apply. Ask what you qualify for and how much you could save before you book.
How Brown Box Movers compares with the top 3 Denton movers
With a moveBuddha score of 4.56 out of 5, Brown Box Movers places first when ranked against the three top-scoring Denton movers, level on score with Little Guys Movers but with more reviews. Brown Box Movers has more reviews than any of them, at 1,371. Brown Box Movers has the highest review quality score in the group, but the lowest brand score.
The three highest-scoring local movers near Denton, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Brown Box MoversThis mover · ranks #1 | 4.56 | 1,371 | 4.9 | 4.3 | A+ |
| 2 | Little Guys MoversDenton | 4.56 | 773 | 4.9 | 4.1 | B- |
| 3 | All My Sons Moving & StorageDenton | 4.50 | 947 | 4.5 | 1.5 | A+ |
| 4 | A#1 MoversDallas | 4.26 | 828 | 4.7 | — | A+ |
How does Brown Box Movers compare to other Texas movers?
- moveBuddha score#43 of 802(better than average)
4.56vs 3.70 avg
Brown Box Movers scores 4.56, above the Texas average of 3.70, and ranks #43 of 802 Texas movers.
- Positive reviews#237 of 802(better than average)
97%vs 90% avg
Brown Box Movers has 97% positive reviews, above the Texas average of 90%, and ranks #237 of 802 Texas movers.
- Negative reviews#238 of 802(better than average)
2%vs 10% avg
Brown Box Movers has 2% negative reviews, below the Texas average of 10%, and ranks #238 of 802 Texas movers. A lower percentage is better.
- Reviews analyzed#37 of 802(better than average)
1,371vs 344 avg
Brown Box Movers has 1,371 reviews analyzed, above the Texas average of 344, and ranks #37 of 802 Texas movers.
- Yelp rating#72 of 802(better than average)
4.3vs 3.4 avg
Brown Box Movers has a Yelp rating of 4.3, above the Texas average of 3.4, and ranks #72 of 802 Texas movers.
- BBB rating#106 of 802(better than average)
A+vs A- avg
Brown Box Movers has a BBB rating of A+, above the Texas average of A-, and ranks #106 of 802 Texas movers.
- Years in business#141 of 802(worse than average)
17 yearsvs 24 years avg
Brown Box Movers has been in business for 17 years, below the Texas average of 24 years, and ranks #141 of 802 Texas movers.
| Metric | This moverBrown Box Movers | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#43 of 802 in Texas | 4.56 | 3.70 | #43 of 802 | +0.86(better than average) |
| Positive reviews#237 of 802 in Texas | 97% | 90% | #237 of 802 | +7 pts(better than average) |
| Negative reviewsLower is better#238 of 802 in Texas | 2% | 10% | #238 of 802 | −8 pts(better than average) |
| Reviews analyzed#37 of 802 in Texas | 1,371 | 344 | #37 of 802 | +1,027(better than average) |
| Yelp rating#72 of 802 in Texas | 4.3 | 3.4 | #72 of 802 | +0.9(better than average) |
| BBB rating#106 of 802 in Texas | A+ | A- | #106 of 802 | +2 steps(better than average) |
| Years in business#141 of 802 in Texas | 17 years | 24 years | #141 of 802 | −7(worse than average) |
Compared with 802 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Brown Box Movers
4.56Denton, TXSince 2009
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Brown Box Movers, then see how it compares with other top-rated movers in Denton.
Compare prices side by side
See where Brown Box Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Brown Box Movers
4.56
Denton, TX · Since 2009
Final verdict: Brown Box Movers
Brown Box Movers earns a 4.56/5 moveBuddha Score and ranks #1 among Denton movers, with 97% positive feedback across 1,371 customer reviews.
Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing crew professionalism, efficient moves, and reliable service experience.
With 12 trucks and a track record dating to 2009, it has less history than the average Texas mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Brown Box Movers
- Phone
- (972) 338-4120
- Website
- brownboxmovers.com
Other Brown Box Movers locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.