Heritage Moving & Storage, LLC Review
Fact Checked by:
Positive Reviews
83%
across 41 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
15
founded 2011
FMCSA Status
Active
Heritage Moving & Storage, LLC is a 4.1/5-rated Texas full-service mover, operating since 2011 (15 years in business). Heritage Moving & Storage, LLC earns 83% positive reviews across 41 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Heritage Moving & Storage, LLC at a glance
- Track record: 15 years in business with 83% positive customer reviews across 41 verified reviews.
- Scale: 6 trucks operating across Texas
- Industry experience: 4.14/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Experienced movers
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Heritage Moving & Storage, LLC has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Heritage Moving & Storage, LLC has about 83% positive reviews across roughly 41 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Heritage Moving & Storage, LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Heritage Moving & Storage, LLC emphasizes clear communication, careful handling.
Recent reviews
"They were both professional and efficient. I would definitely recommend this company."
"Nothing was broken or damaged. They finished quicker than estimated so our expenses were under the quoted price. Highly recommend them to all of our friends and family."
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What do customers say about Heritage Moving & Storage, LLC?
Across 41 verified customer reviews from multiple platforms, 83% are positive, 17% are negative, and 0% are neutral.
What customers like most about Heritage Moving & Storage, LLC
- Professional and polite staff: Customers say the Heritage Moving & Storage, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Heritage Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Heritage Moving & Storage, LLC's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Heritage Moving & Storage, LLC throughout the moving process.
- Experienced movers: With years of experience, Heritage Moving & Storage, LLC's crew brought confidence and know-how to each move.
Most common complaints about Heritage Moving & Storage, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Heritage Moving & Storage, LLC left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Heritage Moving & Storage, LLC clients.
Positive Heritage Moving & Storage, LLC Reviews
"They were both professional and efficient. I would definitely recommend this company."
"Nothing was broken or damaged. They finished quicker than estimated so our expenses were under the quoted price. Highly recommend them to all of our friends and family."
"Experienced movers...took exceptional care of us. Gave the Heritage movers the biggest tip we have ever given any movers because they deserved it!"
Negative Heritage Moving & Storage, LLC Reviews
"Most of our stuff is damaged or missing. Missing a jewelry box worth $2,000. Electronics are broken and boxes ruined. Do not use this company unless you want stuff missing and damaged!"
"We found out later that the actual delivery was 1 to 21 business days from the date we specified. We asked for an update numerous times and they had no idea when the delivery would take place."
Yelp
"These guys sent a misquote of 1300 cheaper until the drivers showed up it was more expensive. Still haven't got an ETA of arrival and have already spent almost 3000."
Is Heritage Moving & Storage, LLC licensed & insured?
Yes. Heritage Moving & Storage, LLC holds active FMCSA registration under the legal name HERITAGE MOVING & STORAGE LLC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/10/2026 |
| Fleet size | 6 power units | 01/10/2026 |
| FMCSA inspections | 0 total inspections | 01/10/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Heritage Moving & Storage, LLC's active status on the Texas licensed movers database.
How moveBuddha rated Heritage Moving & Storage, LLC
Heritage Moving & Storage, LLC earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Heritage Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Heritage Moving & Storage, LLC
Movers who make moving less stressful stand out, and Heritage Moving & Storage, LLC earns praise from 41 reviews. Over 82% of customer feedback highlights their professionalism, efficiency, and careful handling. Many mention friendly, experienced staff, quick moves, and responsive communication. Multiple reviewers appreciate the attention to detail and the company’s experienced team, which often results in a seamless and damage-free move, including successful handling of specialty items. Clear, fair quotes and good follow-up create trust. Negative feedback, making up 17% of input, centers on damaged or missing belongings, communication gaps, and unexpected charges. Customers experiencing issues describe lost items, unclear policies, or costs that exceed the estimate, echoing typical frustrations seen with moving companies nationwide. Compared to others, Heritage mostly receives high marks for staff courtesy and organization, though rare but notable complaints about item damage and cost clarity echo broader industry concerns. Most clients recommend Heritage for those seeking a smooth and professionally managed move.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Heritage Moving & Storage, LLC cost?
Heritage Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
How does Heritage Moving & Storage, LLC compare to other San Antonio movers?
Heritage Moving & Storage, LLC ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.58 |
97% | A | ||
|
4.48 |
96% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.52 |
56% | F | ||
|
4.5 |
91% | A+ | ||
|
4.5 |
75% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
87% | A+ |
How Heritage Moving & Storage, LLC's ratings compare to other San Antonio movers
Heritage Moving & Storage, LLC's Yelp rating (2.9/5) is lower than the average across the 30 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Heritage Moving & Storage, LLC | 2.9/5 | -- |
| San Antonio movers | 3.5/5 | 30 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Heritage Moving & Storage, LLC
Heritage Moving & Storage, LLC earns a 4.1/5 moveBuddha score with 83% positive customer reviews across 41 verified reviews. With 15 years in business and 6 trucks operating across Texas, Heritage Moving & Storage, LLC is a solid option to consider for Texas moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Heritage Moving & Storage, LLC
Is Heritage Moving & Storage, LLC a legitimate, licensed mover?
Yes. Heritage Moving & Storage, LLC holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the Texas state regulator database.
How does Heritage Moving & Storage, LLC's review score compare to other Texas movers?
Heritage Moving & Storage, LLC earns 83% positive customer reviews across 41 verified customer reviews. Its composite moveBuddha score is 4.1/5.
Why is Heritage Moving & Storage, LLC's Yelp rating lower than other sources?
Heritage Moving & Storage, LLC's 2.9/5 Yelp rating across 10 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Heritage Moving & Storage, LLC offer?
Heritage Moving & Storage, LLC is a full-service mover operating in Texas. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Heritage Moving & Storage, LLC require a deposit?
Deposit requirements for Heritage Moving & Storage, LLC depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Heritage Moving & Storage, LLC been in business?
Heritage Moving & Storage, LLC has been in business for 15 years, founded in 2011. The company holds active FMCSA registration.
How do I choose the right San Antonio moving company?
To pick the best San Antonio mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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