Jackson Movers Review
Fact Checked by:
Positive Reviews
56%
across 321 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
14
founded 2012
Jackson Movers is a 4.6/5-rated Texas full-service mover, operating since 2012 (14 years in business). Jackson Movers earns 56% positive reviews across 321 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jackson Movers at a glance
- Track record: 14 years in business with 56% positive customer reviews across 321 verified reviews.
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.66/5
- Quote accuracy: 4.34/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jackson Movers has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Jackson Movers has about 56% positive reviews across roughly 321 total reviews, with an average Yelp rating of 1.9.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jackson Movers.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Jackson Movers emphasizes clear communication, careful handling.
Recent reviews
"Jorge,Luis, and Abdel worked efficiently and were extremely courteous. Jorge explained the way things are priced so that I could understand."
"The movers were professional and personable, arrived when they said they would (also called prior to coming to my place with an ETA) and were sufficiently careful with my belongings."
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What do customers say about Jackson Movers?
Across 321 verified customer reviews from multiple platforms, 56% are positive, 44% are negative, and 1% are neutral.
What customers like most about Jackson Movers
- Efficient service: Many customers praise Jackson Movers for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Jackson Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jackson Movers's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Jackson Movers throughout the moving process.
- Quick moving process: The team at Jackson Movers often gets the job done faster than expected, saving clients time.
Most common complaints about Jackson Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Jackson Movers clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Jackson Movers Reviews
"Jorge,Luis, and Abdel worked efficiently and were extremely courteous. Jorge explained the way things are priced so that I could understand."
Yelp
"The movers were professional and personable, arrived when they said they would (also called prior to coming to my place with an ETA) and were sufficiently careful with my belongings."
"My movers were fantastic! They showed up early, got everything out of the house and packed into the truck efficiently and kindly. They loved on my fur baby and made me feel comfortable."
Negative Jackson Movers Reviews
"They gave us a reasonable quote then arrived and claimed we had double what they planned for and charged us double... To top things off, an unbelievable amount of our items were absolutely destroyed and their insurance... is laughable."
Yelp
"They doubled the price at pickup, though the number of items and sizes were exactly as estimated... Items delivered 4 weeks after initial scheduled delivery... Do not use this company."
"My experience with Jackson Movers has been so negative... Charged me a $1000 'long walk fee' on top of an initial quote... delays, raise rates, broken items, and poor communication."
Neutral Jackson Movers Reviews
"Jorge and his entire team with Jackson movers were very professional and did a great job packing and picking up all of our stuff... However, no one at the company... seems to know when our stuff will be delivered, which is frustrating..."
"Carlos, Raymond, Dario were great. They delivered our stuffs well and they were good with communication. But people who picked up our stuffs were rude... They charged us extra for more cubic square when we were quoted differently."
How moveBuddha rated Jackson Movers
Jackson Movers earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Jackson Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Jackson Movers
Moving day with Jackson Movers can be a real tossup. Out of 321 customer reviews, 56% gave positive feedback while about 44% described negative experiences. Customers frequently praised the movers for being efficient, professional, careful with belongings, easy to communicate with, and delivering a fast moving process. Many commented on friendly staff who explained pricing, wrapped items securely, and helped make the move less stressful. On the flip side, a significant number reported damaged items, surprise extra charges, and delays or late arrivals. Some said final costs doubled last minute, and claims or customer service were difficult to resolve when things went wrong. While the moving teams stand out for their hard work and attitude, office practices—especially around pricing and damage—drew sharp criticism, meaning the risks are higher with Jackson Movers than with reputable national companies. Those seeking a dependable, worry-free move may get better results by choosing a company with fewer complaints about damaged goods and billing surprises.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Jackson Movers cost?
Jackson Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
How does Jackson Movers compare to other San Antonio movers?
Jackson Movers ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.58 |
97% | A | ||
|
4.48 |
96% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.6 |
56% | F | ||
|
4.5 |
91% | A+ | ||
|
4.5 |
75% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
87% | A+ |
How Jackson Movers's ratings compare to other San Antonio movers
Jackson Movers's Yelp rating (1.9/5) is lower than the average across the 30 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jackson Movers | 1.9/5 | -- |
| San Antonio movers | 3.5/5 | 30 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Jackson Movers
Jackson Movers earns a 4.6/5 moveBuddha score with 56% positive customer reviews across 321 verified reviews. With 14 years in business, Jackson Movers is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Jackson Movers
How does Jackson Movers's review score compare to other Texas movers?
Jackson Movers earns 56% positive customer reviews across 321 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Jackson Movers's Yelp rating lower than other sources?
Jackson Movers's 1.9/5 Yelp rating across 107 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Jackson Movers offer?
Jackson Movers is a full-service mover operating in Texas. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jackson Movers require a deposit?
Deposit requirements for Jackson Movers depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Jackson Movers been in business?
Jackson Movers has been in business for 14 years, founded in 2012.
How do I choose the right San Antonio moving company?
To pick the best San Antonio mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Jackson Movers?
Compare Jackson Movers's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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