Metro Moving Company Review 2026 (Dallas, TX)
Fact Checked by:
Positive
Reviews
84%
across 219 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
17
founded 2009
FMCSA
Status
Active
Metro Moving Company is a 4.2/5-rated Texas full-service mover, operating since 2009 (17 years in business). Metro Moving Company earns 84% positive reviews across 219 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Metro Moving Company at a glance
- Track record: 17 years in business with 84% positive customer reviews (219 verified reviews)
- Scale: 1 trucks operating across Texas
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Metro Moving Company's services
- Labor-only moving: Offered by 70% of Dallas movers (56% nationally)
- Local (intrastate) moving
What this Metro Moving Company review covers
Efficient service
Professional and polite staff
Quick moving process
Affordable rates
Careful handling
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Metro Moving Company has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Metro Moving Company has about 84% positive reviews across roughly 219 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Metro Moving Company.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Metro Moving Company emphasizes clear communication.
Recent reviews
"Metro moved us today & this was by far the BEST moving experience we've had. The movers were extremely efficient, kind, respectful, hustled, and treated our belongings with the utmost care. HIGHLY recommend!!"
"The team was punctual, efficient, and handled all aspects of the move with great care. Disassembled and reassembled my furniture flawlessly. Would not hesitate to hire again."
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What do customers say about Metro Moving Company?
Metro Moving Company pulls in 84% positive reviews out of 219 verified ratings from multiple platforms, 16% negative, and 1% neutral.
What customers like most about Metro Moving Company
- Efficient service: Many customers praise Metro Moving Company for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Metro Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Metro Moving Company often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Metro Moving Company to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Metro Moving Company's attention to detail.
Most common complaints about Metro Moving Company
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Metro Moving Company Reviews
Yelp
"Metro moved us today & this was by far the BEST moving experience we've had. The movers were extremely efficient, kind, respectful, hustled, and treated our belongings with the utmost care. HIGHLY recommend!!"
"The team was punctual, efficient, and handled all aspects of the move with great care. Disassembled and reassembled my furniture flawlessly. Would not hesitate to hire again."
Yelp
"Highly recommend these movers, got this moving stuff down!!! On time, professional and fast. Best rates around! No hidden fees and handled everything with care! My movers for life!"
Negative Metro Moving Company Reviews
Yelp
"Unfriendly staff had an attitude and argued with me. Office stopped answering after I complained. A normal 5-hour move took 7 hours. DON’T USE THEM."
Yelp
"2 men showed up exhausted, damaged my new house, didn't wrap my furniture, and dragged my mattress. Manager called me 'just a complainer.' Not professional."
Yelp
"They broke my coffee table and scratched the walls, didn't put my bed back together correctly, and ignored follow-up. Cost me my coffee table."
Neutral Metro Moving Company Reviews
Yelp
"The guys showed up on time, so I will give them props for that. But it took 2X longer to move my stuff than it should have and drove up costs."
"Very nice, fast and friendly guys that helped with my move. Only complaint I have is I wasn't informed that one of my pieces of furniture was scratched and dented!"
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Is Metro Moving Company licensed & insured?
Yes. Metro Moving Company is FMCSA-registered and active, operating under the legal name METRO MOVING COMPANY. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/06/2026 |
| Fleet size | 1 power units | 05/06/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Metro Moving Company's active status on the Texas licensed movers database.
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How moveBuddha rated Metro Moving Company
Metro Moving Company earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.4/5 average among Dallas movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Metro Moving Company | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Metro Moving Company
Metro Moving Company earns high marks for efficient moves, professional and courteous staff, and pricing that consistently beats many competitors. Careful handling of items and prompt completion of jobs are standout qualities that customers appreciate. Flexible scheduling and clear communication add to the stress-free experience. Most clients report repeat satisfaction and refer others for both small and large moves. Negative feedback centers on encounters with unfriendly or rude employees, damage to property or belongings, and issues with arrival times or scheduling. A small number of clients expressed disappointment over slow moves and a lack of transparency regarding damage. Out of 219 customer input records, nearly 84% reflect positive experiences, making Metro Moving Company one of the more reliable movers in its region, especially for value and speed. Those expecting near perfection, especially regarding staff attitude or complex moves, should clarify expectations when booking.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Metro Moving Company cost?
Metro Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Dallas charge an average of $79/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does Metro Moving Company compare to other Dallas movers?
Metro Moving Company ranks alongside the top full-service movers in Dallas on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dallas movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
62% | A+ | ||
|
4.64 |
81% | A | ||
|
4.62 |
91% | A+ | ||
|
4.64 |
84% | A+ | ||
|
4.62 |
88% | A+ | ||
|
4.62 |
92% | B | ||
|
4.44 |
74% | F | ||
|
4.5 |
92% | A | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
77% | A+ |
How Metro Moving Company's ratings compare to other Dallas movers
Metro Moving Company earns a higher-than-average Yelp rating (4.0/5) across the 70 movers analyzed in Dallas, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Metro Moving Company | 4.0/5 | -- |
| Dallas movers | 3.2/5 | 70 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: Metro Moving Company
Metro Moving Company earns a 4.2/5 moveBuddha score, backed by 84% positive customer reviews across 219 verified reviews. Over 17 years in business and 1 trucks operating across Texas, Metro Moving Company has built a reputation for efficient service and professional and polite staff, making it worth a look for your Texas move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Metro Moving Company
Does Metro Moving Company offer labor-only moving?
Yes, Metro Moving Company offers labor-only moving for customers who rent their own truck or container. Only 70% of Dallas movers offer this service, compared to 56% nationally.
Is Metro Moving Company a legitimate, licensed mover?
Yes, Metro Moving Company is FMCSA-registered and active, operating 1 trucks. You can verify their licensing status on the Texas state regulator database.
How does Metro Moving Company's review score compare to other Texas movers?
Metro Moving Company earns 84% positive customer reviews across 219 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's below the 85% average among Dallas movers, and below the 85% Texas average.
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