Metro Moving Company review 2026 (Dallas, TX)
In business since 2009 · Updated
Metro Moving Company, a Dallas, TX moving company, ranks #174 of 844 movers in Texas, with a moveBuddha rating of 4.26/5.
88% of Metro Moving Company's 290 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unfriendly or rude staff.
In business since 2009, Metro Moving Company holds active FMCSA registration (USDOT #1940310) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Metro Moving Company measures up
Across 290 reviews, Metro Moving Company in Dallas, TX is rated 4.6/5 on Google (166 reviews) and 4.1/5 on Yelp (92 reviews).
Metro Moving Company ranks #174 out of 844 movers in Texas with a moveBuddha Score of 4.26 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.26.
- Website
- 5.0
- Review quality
- 4.5
- Customer service
- 4.1
- Industry experience
- 4.1
- Brand
- 3.5
Google rating
Based on 166 reviews
Yelp rating
Based on 92 reviews
Is Metro Moving Company moveBuddha Certified?
Metro Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Metro Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Metro Moving Company?
Out of 290 verified reviews, 88% of customers left a positive review about Metro Moving Company in Dallas, TX. 11.7% of reviews are negative and 0.7% are neutral. Metro Moving Company has a 1% lower positive review percentage than the average Texas moving company (88% vs the Texas state average of 89%).
- Positive87.6%(254)
- Neutral0.7%(2)
- Negative11.7%(34)
Based on 290 reviews across Google, Yelp, and other review sites.
What customers like about Metro Moving Company
Affordable rates
Many reviewers found Metro Moving Company to be more budget-friendly than competitors without sacrificing quality.
Quick moving process
The team at Metro Moving Company often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Metro Moving Company was often noted for responding to questions or concerns almost immediately
Consistency and follow-up
Reviewers liked that Metro Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Metro Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“The move was very reasonably priced, and the movers were professional and friendly. They hustled to finish quickly while carefully protecting everything.”
GoogleVerified Reviewer “I’ve used Metro twice now, both times the move was fast and easy. This is the best crew for the price; they take care of everything and prevent damage.”
GoogleVerified Reviewer “They’ve been moving for us for the past 5 years, and they just keep getting better every time! Punctuality, attention to detail, and professionalism are all top-notch!”
GoogleVerified Reviewer “I contacted Metro less than 24 hours before moving. They responded and scheduled me for the next morning, then arrived right when they said they would.”
GoogleVerified Reviewer “From booking to the final delivery, everything went smoothly. The movers were punctual, well-organized, careful with fragile items, and faster than expected. Pricing was fair with no surprises.”
GoogleVerified Reviewer
What mixed reviewers say
“Very nice, fast and friendly guys that helped with my move. My only complaint is that I wasn't informed one piece of furniture was scratched and dented.”
GoogleVerified Reviewer “The guys showed up on time, so I will give them props for that. It took twice as long as it should have, which increased the cost and stressed me about money.”
YelpVerified Reviewer
Most common complaints about Metro Moving Company
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“The owner was rude and demeaning when I asked questions about a fuel charge. He yelled and talked over me, then made me unsure whether my reservation was still confirmed.”
YelpVerified Reviewer “They left some of my belongings at the old place, and the owner was extremely rude when I complained. They also pressured me to tip.”
GoogleVerified Reviewer “They lost the nails for my bedroom set and promised to return to assemble it, but stopped responding when I tried to schedule a date.”
GoogleVerified Reviewer “We booked a move nine days in advance, but the company forgot to put it on the calendar and the movers did not show up.”
YelpVerified Reviewer
Metro Moving Company
4.26Dallas, TXSince 2009
Save more than 30% on average by comparing movers before you book.
Metro Moving Company
4.26
Dallas, TX · Since 2009
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Metro Moving Company, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Metro Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Metro Moving Company offer?
Metro Moving Company handles local moves from Dallas, TX, with services including small moves, packing, and unpacking.
Services offered
Is Metro Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 1940310 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Metro Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1940310, and its operating status is currently active. It also holds a Texas intrastate license, number 006457066C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Metro Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 006457066CIssued by Texas. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 54,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Metro Moving Company cost?
Metro Moving Company lists an hourly rate of $79, below the Texas average of $130/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $250–$400. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Metro Moving Company typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Metro Moving Company offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Metro Moving Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Metro Moving Company also offers discounts on request. It also lists: Monthly newsletter coupons. Ask what you qualify for and how much you could save before you book.
How Metro Moving Company compares with the top 10 Dallas movers
Metro Moving Company's moveBuddha score of 4.26 out of 5 places it outside the top 10 Dallas moving companies, 0.24 points behind Bellhop Moving. Metro Moving Company's score rests on 290 reviews, fewer than any of the ten. Where Metro Moving Company falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Dallas, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Firehouse Movers Inc.Lewisville | 4.66 | 4,745 | 4.9 | 4.5 | A+ |
| 2 | 3 Men MoversDallas | 4.62 | 1,118 | 4.8 | 3.7 | A+ |
| 3 | Fantastic MovesDallas | 4.62 | 360 | 4.6 | 4.3 | A+ |
| 4 | AM Moving CompanyDallas | 4.56 | 1,400 | 4.4 | 4.2 | A |
| 5 | TWO MEN AND A TRUCKPlano | 4.56 | 542 | 4.6 | 2.6 | B- |
| 6 | AB MovingDallas | 4.52 | 1,228 | 4.5 | 2.8 | A+ |
| 7 | Wrightway Moving CompanyDallas | 4.52 | 1,220 | 4.8 | 3.4 | A+ |
| 8 | Firefighting's Finest Moving & StorageDallas | 4.52 | 642 | 4.8 | 4.1 | A+ |
| 9 | North Dallas Moving & StorageCarrollton | 4.50 | 816 | 4.8 | 2.7 | A+ |
| 10 | Bellhop MovingDallas | 4.50 | 343 | 4.7 | 3.1 | F |
| 11 | Metro Moving CompanyThis mover · ranks #11 | 4.26 | 290 | 4.6 | 4.1 | — |
How does Metro Moving Company compare to other Texas movers?
- moveBuddha score#174 of 844(better than average)
4.26vs 3.68 avg
Metro Moving Company scores 4.26, above the Texas average of 3.68, and ranks #174 of 844 Texas movers.
- Positive reviews#558 of 844(worse than average)
88%vs 89% avg
Metro Moving Company has 88% positive reviews, below the Texas average of 89%, and ranks #558 of 844 Texas movers.
- Negative reviews#569 of 844(worse than average)
12%vs 10% avg
Metro Moving Company has 12% negative reviews, above the Texas average of 10%, and ranks #569 of 844 Texas movers. A lower percentage is better.
- Reviews analyzed#214 of 844(worse than average)
290vs 337 avg
Metro Moving Company has 290 reviews analyzed, below the Texas average of 337, and ranks #214 of 844 Texas movers.
- Yelp rating#79 of 844(better than average)
4.1vs 3.4 avg
Metro Moving Company has a Yelp rating of 4.1, above the Texas average of 3.4, and ranks #79 of 844 Texas movers.
- Years in business#147 of 844(worse than average)
17 yearsvs 23 years avg
Metro Moving Company has been in business for 17 years, below the Texas average of 23 years, and ranks #147 of 844 Texas movers.
| Metric | This moverMetro Moving Company | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#174 of 844 in Texas | 4.26 | 3.68 | #174 of 844 | +0.58(better than average) |
| Positive reviews#558 of 844 in Texas | 88% | 89% | #558 of 844 | −1 pts(worse than average) |
| Negative reviewsLower is better#569 of 844 in Texas | 12% | 10% | #569 of 844 | +2 pts(worse than average) |
| Reviews analyzed#214 of 844 in Texas | 290 | 337 | #214 of 844 | −47(worse than average) |
| Yelp rating#79 of 844 in Texas | 4.1 | 3.4 | #79 of 844 | +0.7(better than average) |
| Years in business#147 of 844 in Texas | 17 years | 23 years | #147 of 844 | −6(worse than average) |
Compared with 844 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Metro Moving Company
4.26Dallas, TXSince 2009
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Metro Moving Company, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Metro Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Metro Moving Company
4.26
Dallas, TX · Since 2009
Final verdict: Metro Moving Company
Metro Moving Company earns a 4.26/5 moveBuddha Score and ranks #17 among Dallas movers, with 88% positive feedback across 290 customer reviews.
Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.
With 1 truck and a track record dating to 2009, it has less history than the average Texas mover, and the most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Metro Moving Company
4.26
Dallas, TX · Since 2009
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Metro Moving Company
- Phone
- (214) 553-1878
- Website
- metromovingcompany.com
Other Metro Moving Company locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.