Phoenix Express Specialty Moving & Delivery review 2026 (Dallas, TX)
In business since 2016 · Updated
Phoenix Express Specialty Moving & Delivery is a Dallas, TX mover ranked #21 of 21 Dallas movers and #294 of 797 in Texas with a 3.72/5 rating.
98% of Phoenix Express Specialty Moving & Delivery's 614 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves unfriendly or rude staff.
Phoenix Express Specialty Moving & Delivery has been in business since 2016. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Phoenix Express Specialty Moving & Delivery measures up
Across 614 reviews, Phoenix Express Specialty Moving & Delivery in Dallas, TX has an A+ rating from the Better Business Bureau.
Phoenix Express Specialty Moving & Delivery ranks #294 out of 797 movers in Texas with a moveBuddha Score of 3.72 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.72.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Better Business Bureau
Based on BBB profile
Is Phoenix Express Specialty Moving & Delivery moveBuddha Certified?
Phoenix Express Specialty Moving & Delivery is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Phoenix Express Specialty Moving & Delivery hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Phoenix Express Specialty Moving & Delivery?
Out of 614 verified reviews, 98% of customers left a positive review about Phoenix Express Specialty Moving & Delivery in Dallas, TX. 1.5% of reviews are negative and 0.7% are neutral. Phoenix Express Specialty Moving & Delivery has a 8% higher positive review percentage than the average Texas moving company (98% vs the Texas state average of 90%).
- Positive97.9%(601)
- Neutral0.7%(4)
- Negative1.5%(9)
Based on 614 reviews across Google, Yelp, and other review sites.
What customers like about Phoenix Express Specialty Moving & Delivery
Organized packing
Phoenix Express Specialty Moving & Delivery is often recognized for labeling boxes clearly and packing with structure and care.
Affordable rates
Many reviewers found Phoenix Express Specialty Moving & Delivery to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Phoenix Express Specialty Moving & Delivery stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Phoenix Express Specialty Moving & Delivery was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Phoenix Express Specialty Moving & Delivery's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“The packing girls were so sure everything was wrapped before boxing and wrote in detail what each box contained.”
Linda BicketsVerified ReviewerGoogle“These guys are A++++. Very affordable, professional, fast and took great care with my things.”
George FowlerVerified ReviewerGoogle“We had to reschedule, and they were accommodating. Phoenix sent timely reminders about the move. The movers themselves were excellent.”
Cathy PultzVerified ReviewerGoogle“Everything was packed meticulously, nothing was lost or damaged, and the professionalism of Beau and his team was top notch.”
Rade KangergaVerified ReviewerGoogle“Needed to book movers on short notice. Beau was very accommodating and even called me during his family vacation to discuss getting a quote asap.”
Stacey U.Verified ReviewerGoogle
What mixed reviewers say
“Fast movers, big truck, on time. Only downside was the hidden fees. There are plenty of companies that don’t charge for a lot of little things. Just be aware.”
Roger HernandezVerified ReviewerGoogle“Every floral arrangement I didn't personally pack and take with me in a U-Haul was destroyed. No care taken whatsoever.”
Linda M.Verified ReviewerYelp“The owner Beau reached out to me, took responsibility over the failed assembly and apologized for what happened.”
Doris W.Verified ReviewerYelp“About 5 minutes later I get a text stating they only do packing with full service moving. That confused me so I went back to see where it said that.”
Nikki P.Verified ReviewerYelp
Most common complaints about Phoenix Express Specialty Moving & Delivery
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Lack of communication
Poor or inconsistent updates from Phoenix Express Specialty Moving & Delivery left some customers feeling in the dark.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“I called to get a quote. The lady had a bad attitude and was very unpleasant. Definitely will not be using their service.”
Spiritual ButterflyVerified ReviewerGoogle“I received a courtesy text, but no follow up. When I called, they were beyond capacity for at least three weeks.”
Bernie DaisVerified ReviewerGoogle“Beau was not being very transparent about the fuel and trip charges, changed his prices, and got irritated when I brought this to his attention.”
Lavette J.Verified ReviewerYelp“I would not recommend. I reached out for a quote, but they did not respond. They also told me they had availability for the date I wanted.”
Mayelli WilsonVerified ReviewerGoogle
Phoenix Express Specialty Moving & Delivery
3.72Dallas, TXSince 2016
Save more than 30% on average by comparing movers before you book.
Phoenix Express Specialty Moving & Delivery
3.72
Dallas, TX · Since 2016
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Phoenix Express Specialty Moving & Delivery, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Phoenix Express Specialty Moving & Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Phoenix Express Specialty Moving & Delivery offer?
Phoenix Express Specialty Moving & Delivery is a full-service local and long-distance mover in Dallas, TX, listing 4 services on moveBuddha, including small moves.
Services offered
Is Phoenix Express Specialty Moving & Delivery licensed and insured?
moveBuddha holds no federal licensing record for Phoenix Express Specialty Moving & Delivery in Dallas, TX. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Phoenix Express Specialty Moving & Delivery holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Phoenix Express Specialty Moving & Delivery cost?
Phoenix Express Specialty Moving & Delivery does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Phoenix Express Specialty Moving & Delivery typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Phoenix Express Specialty Moving & Delivery offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Phoenix Express Specialty Moving & Delivery offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
Phoenix Express Specialty Moving & Delivery accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Phoenix Express Specialty Moving & Delivery compares with the top 10 Dallas movers
Phoenix Express Specialty Moving & Delivery's moveBuddha score of 3.72 out of 5 places it outside the top 10 movers in Dallas, 0.80 points behind Johnson Storage & Moving. At 614 reviews, Phoenix Express Specialty Moving & Delivery has fewer reviews than seven of the ten. Where Phoenix Express Specialty Moving & Delivery falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Dallas, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | AM Moving Company LLCDallas | 4.70 | 1,400 | 4.4 | 4.2 | A |
| 2 | AB MovingDallas | 4.70 | 1,228 | 4.5 | 2.8 | A+ |
| 3 | Fantastic MovesDallas | 4.66 | 360 | 4.6 | 4.3 | A+ |
| 4 | 3 Men MoversDallas | 4.64 | 1,118 | 4.8 | 3.7 | A+ |
| 5 | Firefighting's Finest Moving & StorageDallas | 4.62 | 642 | 4.8 | 4.1 | A+ |
| 6 | Evolution Moving CompanyDallas | 4.56 | 1,403 | 4.9 | 4.6 | C |
| 7 | Firehouse Movers Inc.Lewisville | 4.52 | 4,745 | 4.9 | 4.5 | A+ |
| 8 | All My Sons Moving & StorageDallas | 4.52 | 3,486 | 4.7 | 1.4 | A+ |
| 9 | TWO MEN AND A TRUCKPlano | 4.52 | 542 | 4.6 | 2.6 | B- |
| 10 | Johnson Storage & MovingDallas | 4.52 | 116 | 4.1 | 2.8 | F |
| 11 | Phoenix Express Specialty Moving & DeliveryThis mover · ranks #11 | 3.72 | 614 | — | — | A+ |
How does Phoenix Express Specialty Moving & Delivery compare to other Texas movers?
- moveBuddha score#294 of 797(better than average)
3.72vs 3.70 avg
Phoenix Express Specialty Moving & Delivery scores 3.72, above the Texas average of 3.70, and ranks #294 of 797 Texas movers.
- Positive reviews#194 of 797(better than average)
98%vs 90% avg
Phoenix Express Specialty Moving & Delivery has 98% positive reviews, above the Texas average of 90%, and ranks #194 of 797 Texas movers.
- Negative reviews#164 of 797(better than average)
2%vs 10% avg
Phoenix Express Specialty Moving & Delivery has 2% negative reviews, below the Texas average of 10%, and ranks #164 of 797 Texas movers. A lower percentage is better.
- Reviews analyzed#115 of 797(better than average)
614vs 344 avg
Phoenix Express Specialty Moving & Delivery has 614 reviews analyzed, above the Texas average of 344, and ranks #115 of 797 Texas movers.
- BBB rating#154 of 797(better than average)
A+vs A- avg
Phoenix Express Specialty Moving & Delivery has a BBB rating of A+, above the Texas average of A-, and ranks #154 of 797 Texas movers.
- Years in business#189 of 797(worse than average)
10 yearsvs 24 years avg
Phoenix Express Specialty Moving & Delivery has been in business for 10 years, below the Texas average of 24 years, and ranks #189 of 797 Texas movers.
| Metric | This moverPhoenix Express Specialty Moving & Delivery | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#294 of 797 in Texas | 3.72 | 3.70 | #294 of 797 | +0.02(better than average) |
| Positive reviews#194 of 797 in Texas | 98% | 90% | #194 of 797 | +8 pts(better than average) |
| Negative reviewsLower is better#164 of 797 in Texas | 2% | 10% | #164 of 797 | −8 pts(better than average) |
| Reviews analyzed#115 of 797 in Texas | 614 | 344 | #115 of 797 | +270(better than average) |
| BBB rating#154 of 797 in Texas | A+ | A- | #154 of 797 | +2 steps(better than average) |
| Years in business#189 of 797 in Texas | 10 years | 24 years | #189 of 797 | −14(worse than average) |
Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Phoenix Express Specialty Moving & Delivery
3.72Dallas, TXSince 2016
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Phoenix Express Specialty Moving & Delivery, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Phoenix Express Specialty Moving & Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Phoenix Express Specialty Moving & Delivery
3.72
Dallas, TX · Since 2016
Final verdict: Phoenix Express Specialty Moving & Delivery
Phoenix Express Specialty Moving & Delivery earns a 3.72/5 moveBuddha Score and ranks #21 among Dallas movers, with 98% positive feedback across 614 customer reviews.
Customers consistently praise its organized packing and affordable rates. It is best for customers prioritizing helpful crews, fair pricing, and reliable service experience.
With a track record dating to 2016, it has less history than the average Texas mover, and the most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Phoenix Express Specialty Moving & Delivery
- Phone
- (469) 375-0400
- Website
- phoenixexpressmoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.